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"Personal ist sehr freundlich und hilfsbereit"

"Very nice place to stay. Front desk staff is the friendliest and most helpful that I've seen for a long time. Good buffet breakfast selection. Spa and pool a short walk from hotel and the prices were reasonable. We will stay here again"

"Lovely place in the country. Easy parking, good food, friendly staff. "

"It’s a Wellness and Spa Hotel and I failed to make an appointment for the Services. My room wasn’t cleaned during my stay and it’s inconvenient for elderly to walk up the stairs to the upper rooms. Faraway from everything to site see and shopping."

"It’s a very good hotel, however we only found out at the hotel, that the spa cost extra"

"We like the owner, her friendly personality, our room was clean and tidy and the breakfast was in home atmosphere and style. There is a bus stop close by, Lidl to make a fast shopping and the property is located outside of the centre but still walkable distance from the main spots. The owner allowed us to keep our luggage in while we went swimming at the Aquaforum. I definitely recommend this facility for a stay in Františkovy Lazne "

"Our family reunion at Swissôtel Mariánské Lázně exceeded expectations. The hotel is only a few months old, and it shows in every detail, modern design, immaculate spaces, and a sense that everything is operating at its best. The staff were consistently outstanding, warm, attentive, and genuinely engaged, which made a large group stay feel effortless. The food and wine were truly exceptional, easily the highlight of the experience, with quality and presentation well above typical hotel...

"Room was lovely great value and lovely staff "

"Lovely "

"Good"

"Friendly Hosts awesome Castle / atmosphere really tasty beer & food"

"Friendly staff, clean room and everything in general, beautiful location."

"Fantastisk sted med virkeligt søde mennesker og lækker mad og et helt utroligt smukt værelse. Meget hjælpsomhed og hygge. Der var lidt varmt på hemsen på værelset, hvilket udfordrede os lidt om natten, men det gik okay. Alt andet var helt i top <3 Vi blev to nætter selvom vi kun havde planlagt en enkelt. "

"Von außen ist das Hotel keine Schönheit, aber die Zimmer sind liebevoll gestaltet und auch das Bad. Das Frühstück ist einfach fantastisch. Alle Mitareiter sind sehr freundlich und aufmerksam. "

"Alles super 👍🙂 Empfehlungwärt ☝️ "

"Very nicely decorated hotel with a very good restaurant. "

"Nice small hotel outside of centre, close to nature. Perfect food service, staff, cleanless, some parts of room was little bit older..."

"Check in was a bit tricky because our phones weren’t working properly. The room was fantastic and Anna was super helpful. The only problem was that we kept getting lost in the castle! It was a great stay, and we saw the resident falcons."

"This hotel claims that the staff speak English and Geeman. The lady who welcomed us in the reception spoke English and German, one lady in the restaurant spoke German - but the others we met seemed to panic by the language challenge. Our room was huge, had a comfortable bed (but strange pillows) and a big balcony (sad view apart from the beautiful sunset). Toilet and bathroom were seperated: the toilet was in the smallest room possible, without sink or hand sanitizer. The bathroom was big, nice...