Aerial view
Check availability

Reviews of ROEL Residence Apartments

3.5 out of 5
ROEL Residence Apartments
Tsar Simeon 20, Sveti Vlas

Reviews

9.4

Exceptional

Rating 10 - Excellent. 11 out of 12 reviews" "
Rating 8 - Good. 0 out of 12 reviews" "
Rating 6 - Okay. 0 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good property for the Money spent
Stayed 5 nights in Jul 2023
Response from Rossen Dimitrov on 15 Jul 2023
Dear Christina, thank you for a wonderful review. Thank you and your family for choosing our Roel Residence Sveti Vlas. It was a great pleasure to be our guests. We look forward to welcoming you and your family once again to our Roel Residence Sveti Vlas, but for more nights. Thanks once again and we are waiting for you. Best regards Rossen

10/10 Excellent

Ruben

Liked: Cleanliness, amenities, property conditions & facilities
The sea view was excellent
Stayed 16 nights in Jul 2022

2/10 Terrible

Andrew

Disliked: Staff & service, property conditions & facilities, room comfort
Average.
Didn't enjoy my stay here and in fact, checked out early. I was greeted by a man who couldn't speak much English at all. The location is decent as it is close to a handful of restaurants and shopping places, grocery store, and coffee shop, and about a 15-20 minute walk down to the beach. The bed however, was super uncomfortable, the curtains/blinds in the room let a lot of light in and parts of the room were falling apart. I ended up checking out 2 days early and moving to the Grand Hotel Sveti Vlas. The shower also had issues the first day I tried to use it. I turned it on and brown water shot out the pipes. I was unable to switch it from the regular faucet to the shower head, and when I contacted the manager to have it addressed, the non-speaking assistant working there was grumpy with me for complaining (my friend who was with me translated and he said he was complaining about me). Overall, for the price, it's OK, but I wouldn't stay here again. I didn't get a single night of good rest. The WiFi, view, and location are probably the best part about this place.
Stayed 4 nights in Jul 2018
Response from Rossen Dimitrov on 2 Aug 2018
Dear Mr. Daher, We are absolutely amazed to hear that you didn't enjoy your stay at Roel Residence. But what surprised us most were your reasons for checking-out earlier than previously stated. Let us explain the facts about your stay: You've booked your stay at one and the same day of your check-in: 10 p.m. and you arrived at midnight. Despite obvious breach of our check-in policy, we were fine with your short notice and we did our best to offer you a warm welcome. Unfortunately, referring to you physicsal condition that night, you might haven't any clear recollections of the hospitality offered. What is more, during that same night you disturbed the rest of the other guests with commotion made about how to switch the water flow. Your inability to turn on the shower speaks volumes about your judgement ability that night. Last but not least, our "non-English speaking staff" noticed your bag full of dubious substances of plant and chemical origin. Let us be absolutely clear on that: as a family hotel we don't tolerate such a behaviour. We comply with ethic rules and family values and expect the same from our guests. To conclude with, our matresses are under guarantee period and produced by a certified manufacturer. None of our guests had any complaints on that so far. Every window of our hotel is equipped with double-layered curtains thick enough to offer the desired day light protection. In case you are ready to reconsider your behavior and judgement ability, we will be more than glad to welcome you again and to offer you our warmhearted hospitality. Sincerely yours, Roel Residence Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were met by a very pleasant hostess named Willy, helped us take out suitcases, showed us an apartment, rooms were very clean, kitchen with dishes, electric stove, microwave, kettle, refrigerator, excellent air conditioners ... Amazing view, good location, close to the sea, the whole family enjoyed it
Stayed 4 nights in Jun 2018
Response from Rossen on 29 Jun 2018
Dear Guest, thank you and your family for choosing our Roel Residence Sveti Vlas. It was a great pleasure to be our guests. We look forward to welcoming you and your family once again to our Roel Residence Sveti Vlas, but for more than a week. Thanks once again and see you next year. Best regards Rossen

10/10 Excellent

marie, northampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location
Met at the door and taken straight to our room which was exactly as shown online.
Stayed 2 nights in Feb 2018
Response from Thank you for choosing ROEL RESIDENCE on 17 Feb 2018
Dear Mrs. and Mr. Warren, Thank you for choosing ROEL RESIDENCE - 2016 and 2017 Guest Review Award WINNER for your holiday. It is a great pleasure for us to be our guests!
 It was great to have you in Roel Residence. We would like to thank you for your kind words - highly appreciated, indeed. See you your next holiday in this summer, but hopefully this time not just for 2 nights. Truly Yours,
 Roel Residence Team

10/10 Excellent

chris, colchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap, cheerful and well kept
A really well kept place, lovely rooms with good views of the Black Sea, well furnished and always kept very clean. Can't ask for much more!!
Stayed 4 nights in Jun 2017
Response from Thank you on 30 Jun 2017
Dear Chris, Thank you for your review for our ROEL RESIDENCE - 2016 GUEST REVIEW AWARD WINNER. It's great pleasure for us to be our guests. We look forward to welcoming you again to our ROEL RESIDENCE and offering you an exceptional experience! We are waiting for you again! But this time not just for 4 nights... Best regards ROEL RESIDENCE Team

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Roel Apartments kann ich nur jedem empfehlen. Die Abholung und der Transfer zum Flughafen haben spitze geklappt. Als wir ankamen konnte ich gar nicht glauben wie toll die Wohnung gelegen ist! Man hat einen gigantischen Ausblick aufs Meer und auf Sweti Wlas. Die Wohnung selbst ist riesig. Man kann in der Küche wunderbar frühstücken mit Bergblick. Die Küche ist mit allem ausgestattet was man eben so braucht . Möchte man nicht kochen, hat man jede Menge Restaurants in unmittelbarer Nähe. Auch das Schlafzimmer ist groß. Das einzige was uns hier gefehlt hat ist eine Nachttischlampe :) man kann es aber auch ohne gut überleben… die Liebe Haushälterin kümmert sich rührend. Man kann jeden Tag frische Handtücher bestellen und es wir auch gereinigt. Alles in allem hatten wir einen super schönen Aufenthalt und würden hier wieder buchen!
Stayed 10 nights in Aug 2023
Response from Rossen Dimitrov on 14 Aug 2023
Dear Claudia, It was great to have you in our Roel Residence. We would like to thank you for your kind words - highly appreciated, indeed. See you your next holiday, but this time for more then 2 weeks. Truly Yours, Roel Residence Team

10/10 Excellent

Ingve

Business traveller
Liked: Cleanliness, room comfort
Stunning view, clean apartment amd happy owners
Good location with panorama view and big terrace with sun all day and moon view all night. The apartment was super clean and equipped with everything you need in perfect condition. No noise in the night, so sleeping was no problem. The owners was extremely happy to help me with everything on my stay and quick responding on email. I felt very home in this apartment because of the very big terrace with stunning views over sveti vlas, sunny beach and nesebar. Looking forward to next visit :)
Stayed 5 nights in Jul 2023
Response from Rossen Dimitrov on 2 Aug 2023
Dear Ingve, It was great to have you in Roel Residence. We would like to thank you for your kind words - highly appreciated, indeed. See you your next holiday, but this time for more then 2 weeks. Truly Yours, Roel Residence Team

10/10 Excellent

Merete

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2023
Response from Rossen on 18 Jul 2023
Dear Merete, thank you for a wonderful review. Thank you and your family for choosing our Roel Residence Sveti Vlas. It was a great pleasure to be our guests. We look forward to welcoming you and your family once again to our Roel Residence Sveti Vlas, but for more nights. Thanks once again and we are waiting for you. Best regards Rossen

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Výborná kvalita za super cenu. Moc příjemný personál i majitel. V den odjezdu jsme dostali magnet jako darek. Příští rok se sem určitě vrátíme.
Stayed 11 nights in Aug 2017
Dear Roman, It was great to have you in Roel Residence. We would like to thank you for your kind words - highly appreciated, indeed. See you your next holiday. Truly Yours, Roel Residence Team

10/10 Excellent

Ulla-Britt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Super lägenhet
Stayed 3 nights in Aug 2017
Dear Ulla-Britt, It was a great pleasure for us to welcome you in Roel Residence and to contribute for one pleasant and memorable vacancy. We will be truly happy if you and your family visit us again next year, and why not sooner – even this year. We expect you! Rossen

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2017
Dear Guest, It was great to have you in Roel Residence. We would like to thank you for your kind words - highly appreciated, indeed. See you your next holiday, but this time for 2 weeks. Truly Yours, Roel Residence Team