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"Staff went out of way to contact me about my arrival to see if I needed help, as well as she allowed us to check in quite early. Room in great condition. Staff offered us discount vouchers to local restaurants, and gave recommendations as to what to do around town. She also taught us some basic Bulgarian, extremely nice. "

"we were there in the winter so there wasn't much to do in the actual hotel. The staff was nice We had all we needed It came with everything in the pictures"

"Very nice staff"

"Good breakfast, great view. "

"The hotel is very old, and the furniture was broken. The air conditioner was also not working. The food and drinks were not good at all. It makes no sense that this hotel has such high ratings online. We had to check out the next morning because they couldn't repair the air conditioner and didn’t offer to change our room. We couldn’t imagine spending a second night there with our baby. He spent the entire night crying because it was too hot, and opening the windows wasn’t an option since it was very noisy outside. Basically It's a tourism Trap. "

"breakfast wasn’t up to much and charging 15 lev to park your car in their carpark is a bit cheeky after paying to stay there "

" We recently stayed at Secrets Sunny Beach Resort and Spa - Premium All Inclusive - Adults Only, and we were very satisfied! The food was simply excellent – a wide variety and very delicious. I would also like to mention that everything was clean and tidy, which made our stay even more pleasant. The staff were incredibly friendly and helpful, always ready to assist and provide information. Thank you for a wonderful experience! I will definitely return! "

"The owner was very arrogant, there was a spider’s nest in the room, we left there covered in bites, internet didn’t work for a second in nine days, the location is on the top of a hill, unpaved full of potholes and very dusty, very far from the beach… I don’t recommend it in any circumstances!!!"

"This is a cozy family owned hotel on the quiet end of Sunny Beach. We booked last minute when our plans changed. Although it doesn't have all the bells and whistles of the big hotels, the management offers great service and flexibility and excellent English speaking skills. They went above and beyond during our brief visit. "