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Reviews of The Reef at Atlantis

4.5 out of 5
The Reef at Atlantis
Paradise Beach Drive, Paradise Island, New Providence

Reviews

8.8

Excellent

Rating 10 - Excellent. 611 out of 1005 reviews" "
Rating 8 - Good. 216 out of 1005 reviews" "
Rating 6 - Okay. 93 out of 1005 reviews" "
Rating 4 - Poor. 46 out of 1005 reviews" "
Rating 2 - Terrible. 39 out of 1005 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

john

Travelled with family
Liked: Amenities
Classic and timeless beauty
Stayed 4 nights in May 2024
Response from The Atlantis Team on 10 May 2024
Dear John,We agree! Atlantis is amazing and as you describe it as classic and timeless. We do hope to welcome you again!!

8/10 Good

Agron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from The Atlantis Team on 10 May 2024
Dear Agron,Thank you so much for staying with us at the Reef and for this great rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!

10/10 Excellent

Calandra P.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the shuttle service to all the properties on the island.
Stayed 2 nights in May 2024
Response from The Atlantis Team on 8 May 2024
Dear Calandra,Thank you for your review and choosing to stay with us! It's great knowing you had an enjoyable time. We look forward to welcoming you again.

10/10 Excellent

Sommer

Stayed 5 nights in May 2024
Response from The Atlantis Team on 9 May 2024
Dear Sommer,Thank you so much for staying with us at the Reef Atlantis and for this great rating. We are happy to see that you had an amazing experience and can't wait to welcome you back to paradise again soon.

4/10 Poor

Arnaldo

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The beach is wonderful. The rooms were good, but a bit dated. Check in process originally gave us a room with no functioning AC, took 3 hours to get them to agree to switch our room to one with working AC. We were originally told no rooms were available and then when I asked for full refund they miraculously found our exact room type on a higher floor. In general some staff members were great and welcoming, but majority of others were rude, disinterested, and acted annoyed to provide any level of service. Food was very average but expensive. One of restaurants (Chopstix) when I asked for bill just gave me IPad and waiter left and I had to manually enter room number, and pick my self to charge to my room for dinner. Zero identity verification was done. Overall, 5 star beach, 3 star hotel for 5 star prices. Would not go back.
Stayed 3 nights in May 2024
Response from The Atlantis Team on 5 May 2024
Dear Arnaldo,Thank you for taking the time to share your feedback on your recent visit with us. Our hope is that every guest has a great stay and is so sorry we weren’t able to provide you with that perfect stay. Please know that we take all guest feedback very seriously and will be reviewing the details with our Team to look further into as it gives us an opportunity improve and address our service concerns and gaps. Thank you for your stay and we sincerely apologize for this experience.

4/10 Poor

Nshan Vartan

Disliked: Cleanliness, staff & service, property conditions & facilities
Wouldn’t go back
Stayed 7 nights in Apr 2024

10/10 Excellent

Xin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect vacation
Stayed 5 nights in Apr 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel. Everyone is so pleasant. Really emit to thank Tyarah and the front desk team for the wonderful acknowledgement of our honeymoon.
Stayed 4 nights in Apr 2024
Response from The Atlantis Team on 3 May 2024
Dear Kimberly,Congratulations to you Both!!Thank you so much for staying with us at the Reef and for your feedback, it was a pleasure to have you. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities, and an overall amazing experience. All your feedback will be shared with our team. Thank you again for staying with us and we hope to welcome you back again.

10/10 Excellent

Ronald K

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
many kids activities
Stayed 6 nights in Apr 2024
Response from The Atlantis Team on 1 May 2024
Dear Ronald,We are happy to hear that you and your family enjoyed your stay at Atlantis. Our pools, slides, miles of white sandy beaches, incredible marine habitats, and variety of activities really offers something for everyone!We hope to welcome you back again in the future.

10/10 Excellent

Aaron

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible fun!
Stayed 4 nights in Apr 2024
Response from The Atlantis Team on 1 May 2024
Dear Aaron,Thank you so much for staying with us at the Reef and for this great feedback and rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!

8/10 Good

Dragan, York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was hood and beach was just the step from the property. Beach beds were old and outdated. Not so many healthy choices for the dining.
Stayed 6 nights in Mar 2024
Response from The Atlantis Team on 30 Apr 2024
Dear Dragan,Thank you for vacationing with us at the Reef, it was a pleasure to have you. At the Atlantis, we pride ourselves on offering a uniquely Bahamian experience with warm hospitality and amazing amenities. All of your feedback will be shared with our team as it also highlights opportunities for us to address and improve.Thank you so much for your feedback and we hope to have the honor to welcome for again!

10/10 Excellent

Xiomara, WEST PALM BEACH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to go with family with children. The acuarium Spectacular
Stayed 3 nights in Feb 2024
Response from The Atlantis Team on 30 Apr 2024
Dear Xiomara,It was a pleasure to have you and your family stay with us at the Reef Atlantis. We are so happy to hear that you had an amazing time and that you enjoyed our warm hospitality and great amenities. Thank you so much for your feedback and we can't wait to welcome you back again!

10/10 Excellent

Jessie St

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at the Reef 10/10 , staff was courteous and professional. Rooms were clean and spacious. Enjoyed my time here.
Stayed 4 nights in Apr 2024
Response from The Atlantis Team on 29 Apr 2024
Dear Jessie,Thank you so much for staying with us at the Reef and for your feedback, it was a pleasure to have you. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities, and an overall amazing experience. All your feedback will be shared with our team. Thank you again for staying with us and we hope to welcome you back again.

10/10 Excellent

Xiomara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were three Hotels walking distance with different amenities that can you use, no matter in which hotel you are staying. Very quiet. Expectacular views.
Stayed 4 nights in Apr 2024
Response from The Atlantis Team on 29 Apr 2024
Dear Xiomara,Thank you for staying with us at the Reef. We are so happy to hear that you fully enjoyed your vacation. At the Atlantis, we pride ourselves on offering a uniquely Bahamian experience with warm hospitality, great amenities, and an overall amazing experience. Thank you again and we can't wait to welcome you back to paradise!

8/10 Good

Aaliyah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed out stay here
Stayed 3 nights in Apr 2024
Response from The Atlantis Team on 29 Apr 2024
Dear Aaliyah,Thank you for your review and choosing to stay with us! It's great knowing you had an enjoyable time. We look forward to welcoming you again.

10/10 Excellent

Paula, ottawa

Travelled with partner
Liked: Amenities
Impeccably maintained property. Clean, safe, quiet. Lively rooms.
Stayed 5 nights in Apr 2024
Response from The Atlantis Team on 29 Apr 2024
Dear Paula,Thank you for your review and choosing to stay with us! It's great knowing you had an enjoyable time. We look forward to welcoming you again.

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. It was a 10/10 experience. Everything from the dining options, staff and service, cleanliness of the room and the amenities. Highly recommend staying here!
Stayed 3 nights in Apr 2024
Response from The Atlantis Team on 29 Apr 2024
Dear Gabriela,Thank you so much for staying with us at the Reef and for your feedback, it was a pleasure to have you. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities, and an overall amazing experience. All your feedback will be shared with our team. Thank you again for staying with us and we hope to welcome you back again

10/10 Excellent

Srdjan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the best looking property on the best location with the best amenities and most amazing Staff by far. Can't wait to go back again.
Stayed 5 nights in Apr 2024
Response from The Atlantis Team on 26 Apr 2024
Dear Srdjan,Thank you so much for staying with us at the Reef and for your feedback, it was a pleasure to have you. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities, and an overall amazing experience. All your feedback will be shared with our team. Thank you again for staying with us and we hope to welcome you back again.

10/10 Excellent

JINSUNG, North York

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect trip with lots of water parks to enjoy, a variety of pools, and gorgeous beaches. However, the food is expensive and some of the restaurants are not the best quality.
Stayed 6 nights in Apr 2024
Response from The Atlantis Team on 26 Apr 2024
Dear Jinsung,Thank you for vacationing with us at the Cove, it was a pleasure to have you. We are happy to hear that you enjoyed your time with us. At the Atlantis, we pride ourselves on offering a uniquely Bahamian experience with warm hospitality and amazing amenities. All of your feedback will be shared with our team as it also highlights opportunities for us to improve.Thank you again and we hope to have the honor of welcoming you back again.

10/10 Excellent

maia

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my room, clean comfortable, pleasant service
Stayed 3 nights in Apr 2024
Response from The Atlantis Team on 25 Apr 2024
Dear Maia,Thank you for your review and choosing to stay with us! It's great knowing you had an enjoyable time. We look forward to welcoming you again.

8/10 Good

John

Travelled with family
Liked: Property conditions & facilities
Fun, clean and accommodating
Stayed 3 nights in Apr 2024
Response from The Alantis Team on 25 Apr 2024
Dear John,Thank you for your review and choosing to stay with us! It's great knowing you had an enjoyable time. We look forward to welcoming you again.

8/10 Good

Stanislav

Liked: Cleanliness, staff & service, property conditions & facilities
Beaches were very nice
Stayed 4 nights in Apr 2024
Response from The Atlantis Team on 25 Apr 2024
Dear Stanislav,Thank you for vacationing with us, it was a pleasure to have you. Your feedback and rating will be shared with our team. We appreciate you choosing to stay at the Atlantis and hope to welcome you back to paradise again!

4/10 Poor

Alexandra Stewart

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Balcony door broken. Complained 4 times until fixed. Most water slides were closed throughout our stay. Restaurants were only ok. Expected better.
Stayed 5 nights in Apr 2024
Response from The Atlantis Team on 24 Apr 2024
Dear Alexandra,Thank you for staying with us at the Reef, it was a pleasure to have you. We are disappointed to hear about your overall experience and extend our apologies to you. The feedback you have left us will be shared with our management team to look further into as it gives us an opportunity to improve and address our service concerns. Thank you again and we hope to have the honor of welcoming you back again.

10/10 Excellent

BEN, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 4 nights in Apr 2024
Response from The Atlantis Team on 25 Apr 2024
Dear Ben,Thank you for vacationing with us, it was a pleasure to have you. Your feedback and rating will be shared with our team. We appreciate you choosing to stay at the Atlantis and hope to welcome you back to paradise again!

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from The Atlantis Team on 25 Apr 2024
Dear Samantha,Thank you so much for staying with us at the Reef and for this great rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliest staff I’ve ever encountered
Stayed 4 nights in Apr 2024
Response from The Atlantis Team on 23 Apr 2024
Dear Emily,Thank you so much for staying with us at the Royal and for this great feedback and rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place Great people
Stayed 7 nights in Apr 2024
Response from The Atlantis Team on 22 Apr 2024
Dear Lee,Thank you for vacationing with us, it was a pleasure to have you. Your feedback and rating will be shared with our team. We appreciate you choosing to stay at the Atlantis and hope to welcome you back to paradise again!

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much Atlantis! Our stay at the property was unforgettable. Your staff provided exceptional services and made us feel at home. Big thank you to your front desk, concierge, bell crew and housekeeping. Everyone we met in these departments provided hospitality that is unmatched. We hope to be back soon.
Stayed 6 nights in Apr 2024
Response from The Atlantis Team on 22 Apr 2024
Dear Irene,Thank you so much for staying with us at Reef and for your feedback, it was a pleasure to have you. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities, and an overall amazing experience. All your feedback will be shared with our team. Thank you again for staying with us and we hope to welcome you back again.

10/10 Excellent

Jill L

Stayed 7 nights in Apr 2024
Response from The Atlantis Team on 10 May 2024
Dear Jill,Thank you for vacationing with us, it was a pleasure to have you. Your rating will be shared with our team. We appreciate you choosing to stay at the Atlantis and hope to welcome you back to paradise again!

10/10 Excellent

Jeremiah

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We love this property and will be returning however, Reef rooms need a bit of updating and maintenance. Stained rugs and dining chairs. Our family members toilet was broken and was not repaired during her week - long stay. More attention to the rooms needed
Stayed 7 nights in Apr 2024
Response from The Atlantis Team on 22 Apr 2024
Dear Jeremiah,Thank you for vacationing with us at the Reef, it was a pleasure to have you. We are happy to hear that you enjoyed your time with us. At the Atlantis, we pride ourselves on offering a uniquely Bahamian experience with warm hospitality and amazing amenities. All of your feedback will be shared with our team as it also highlights opportunities for us to address and improve.Thank you so much for your feedback and we can't wait to welcome you back again!

10/10 Excellent

Lisa C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from The Atlantis Team on 22 Apr 2024
Dear Lisa,Thank you so much for staying with us at the Reef and for this great rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!

10/10 Excellent

megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from The Atlantis Team on 19 Apr 2024
Dear Megan,Thank you so much for staying with us at the Reef and for this great rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!

8/10 Good

Ashton

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from The Atlantis Team on 19 Apr 2024
Dear Ashton,Thank you so much for staying with us at the Reef and for this great rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!

6/10 Okay

Cody Joshua Michael St

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2024
Response from The Atlantis Team on 18 Apr 2024
Dear Cody,Thank you for vacationing with us, it was a pleasure to have you. Your rating will be shared with our team. We appreciate you choosing to stay at the Atlantis and hope to welcome you back to paradise again!

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe clean and great staff but not a lot of food options on property
Stayed 4 nights in Apr 2024
Response from The Atlantis Team on 16 Apr 2024
Dear William.Thank you for staying with us at the Reef, it was a pleasure to have you. The feedback you have left us will be shared with our management team to look further into as it gives us an opportunity to improve and address our service concerns and gaps. Thank you again and we hope to have the honor of welcoming you back again.

6/10 Okay

Aimee

Liked: Staff & service
Reed hotel building is getting outdated, electrical sockets popping out of walls, found bugs and hair in room, Mandara Spa at Atlantis was terrible. Staff was generally very nice and helpful though!
Stayed 4 nights in Apr 2024
Response from The Alantis Team on 16 Apr 2024
Dear Aimee,Thank you so much for taking the time to write a review. At Atlantis, we pride ourselves on offering a uniquely Bahamian experience with warm hospitality and amazing amenities. Please know that your feedback is taken very seriously and will be used to improve our operations. We appreciate your feedback and hope your next visit will not disappoint!

10/10 Excellent

Schlandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff creates such a wonderful atmosphere at this property. Everyone is very helpful, kind and knowledgeable. Would definitely stay again. Thank you all for such a wonderful experience.
Stayed 3 nights in Apr 2024
Response from The Atlantis Team on 15 Apr 2024
Dear Schlandria,Thank you so much for staying with us at the Reef and for your feedback, it was a pleasure to have you. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities, and an overall amazing experience. All your feedback will be shared with our team. Thank you again for staying with us and we hope to welcome you back again.

10/10 Excellent

Vanessa, Wrentham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully landscaped and a bit quieter than some of the other hotels on the property, which was fabulous. Would definitely stay here again. Absolute Paradise!
Stayed 7 nights in Apr 2024
Response from The Atlantis Team on 14 Apr 2024
Dear Vanessa,Thank you for staying with us at the Reef, it was a pleasure to have you.! It's great knowing you had an enjoyable time. We look forward to welcoming you again.

10/10 Excellent

Brian

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from The Alantis Team on 14 Apr 2024
Dear Brian,Thank you so much for staying with us at the Reef and for this great rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!

8/10 Good

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good overall
Stayed 4 nights in Apr 2024
Response from The Alantis Team on 14 Apr 2024
Dear John,Thank you so much for staying with us at the Reef and for this great rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!

8/10 Good

anita

Liked: Cleanliness, amenities
The Reef is ideally set up for families with a kitchenette and both a tub and shower in the bathroom. However some things did not function well or consistently. The bathroom plumbing was sketchy, the electric circuits would trip and the wifi bounced several times an hour. Note that the Reef is at the far end of Atlantis from the Aquaventure, but it is walkable.
Stayed 7 nights in Mar 2024
Response from The Alantis Team on 14 Apr 2024
Dear Anita,Thank you for staying with us at the Reef, it was a pleasure to have you. The feedback you have left us will be shared with our management team to look further into as it gives us an opportunity to improve and address our service concerns and gaps. Thank you again and we hope to have the honor of welcoming you back again.

4/10 Poor

Raul Adalier De

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good infrastructure and nice beaches but terrible service all over, overpriced reheated food and restaurants; 2/3 of the time they charge you for items you didn't order, so you have to review all bills carefully. Workers always with attitude, like their hate their job and customers are the onces to blame.
Stayed 4 nights in Apr 2024
Response from The Atlantis Team on 9 Apr 2024
Dear Raul.Thank you for taking the time to share your feedback on your recent visit with us. Our hope is that every guest has a great stay and is so sorry we weren’t able to provide you with that perfect stay. Please know that we take all guest feedback very seriously and will be reviewing the details with our Team to look further into as it gives us an opportunity improve and address our service concerns. Thank you for your stay and we sincerely apologize for this experience.

10/10 Excellent

Veronica

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Absolutely gorgeous!
Stayed 3 nights in Apr 2024
Response from The Atlantis Team on 8 Apr 2024
Dear Veronica,Thank you for vacationing with us at the Reef, it was a pleasure to have you. We appreciate your wonderful feedback and it's great knowing you had an enjoyable time. We look forward to welcoming you again to the Atlantis.

10/10 Excellent

Nickolas, Pelham Manor, NY, USA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property…biggest issue is seating capacity around the pools…you need to get out early to get seating…the cruise rush overwhelms the capacity quickly. Also..be prepared to wait for food and drink…a standard 5 minute Starbucks visit can take 30 minutes or more.
Stayed 4 nights in Mar 2024
Response from The Atlantis Team on 8 Apr 2024
Dear Nickolas,Thank you for staying with us at the Reef, it was a pleasure to have you. The feedback you have left us will be shared with our management team to look further into as it gives us an opportunity to improve and address our service concerns and gaps. Thank you again and we hope to have the honor of welcoming you back again.

6/10 Okay

Cynthia

Stayed 3 nights in Apr 2024
Response from The Atlantis Team on 29 Apr 2024
Dear Cynthia,Thank you for vacationing with us, it was a pleasure to have you. Your rating will be shared with our team. We appreciate you choosing to stay at the Atlantis and hope to welcome you back to paradise again!

10/10 Excellent

samer

Stayed 5 nights in Mar 2024
Response from The Atlantis Team on 25 Apr 2024
Dear Samer,Thank you so much for staying with us at the Reef and for this great rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!

2/10 Terrible

Catherine Christine

Stayed 3 nights in Mar 2024
Response from The Atlantis Team on 25 Apr 2024
Dear Catherine Christine,Thank you for vacationing with us, it was a pleasure to have you. Your rating will be shared with our team. We appreciate you choosing to stay at the Atlantis.

10/10 Excellent

Bruno

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spring Break was quickly approaching. We had promised our daughter to take he somewhere warm with blue water beaches. Having been to the Bahamas before, it was her first choice. I immediately thought of the Atlantis. I had visited the Coral Hotel back in the early 2000s and had heard the Atlantis was a great place to unwind, with a lot of activities for kids. After some research we were pleasantly surprised on how the Atlantis had to offer. We arrived on a Sunday, got on our shuttle to the resort and felt the warm breeze of relaxation fill our lungs. The Atlantis makes it easy to fill a week with adventure, private beaches, pools, rentable cabanas, and some genuinely wonderfully kind people. We loved our playtime with the dolphins, our Dolphin Trainer was named MJ, she made it so much fun. Our daughter and her friend became regulars at Teen Crush a club for teens, They made new friends and had a great time. While they were teen clubbing, my wife and I slipped into the Casino and WON!!! The shopping in the Straw Market is AMAZING!!! The swim up bar at the Coral was fun. We stayed at the Reef, which is perfect for kids. The sacred rock garden was so memorable and photographable. Our concierge Tiffany couldn't have been more accommodating and helpful. She even helped get us a dinner res. Which, during Spring break isn't easy. We def. suggest making reservations before hand. Getting downtown by taxi was also a breeze. The Straw Market in town is the real Bahama deal... *********
Stayed 5 nights in Mar 2024
Response from The Atlantis Team on 4 Apr 2024
Dear Bruno,Thank you for staying with us at the Reef. We are so happy to hear that you fully enjoyed your vacation. At the Atlantis, we pride ourselves on offering a uniquely Bahamian experience with warm hospitality, great amenities, and an overall amazing experience. Thank you again and we can't wait to welcome you back to paradise!

6/10 Okay

Michelle

Liked: Cleanliness
Disliked: Staff & service
Too many rocks in the water. The staff were not very friendly. At the water park they ran out of towels and it was over crowded
Stayed 7 nights in Mar 2024
Response from The Atlantis Team on 4 Apr 2024
Dear Michelle,Thank you for staying with us at the Reef, it was a pleasure to have you. The feedback you have left us will be shared with our management team to look further into as it gives us an opportunity to improve and address our service concerns.Thank you again and we hope to have the honor of welcoming you back again.