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Rating 10 - Excellent. 244 out of 1003 reviews" "
10 - Excellent
244
Rating 8 - Good. 425 out of 1003 reviews" "
8 - Good
425
Rating 6 - Okay. 258 out of 1003 reviews" "
6 - Okay
258
Rating 4 - Poor. 50 out of 1003 reviews" "
4 - Poor
50
Rating 2 - Terrible. 26 out of 1003 reviews" "
2 - Terrible
26
7.8/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Okay
Thomas Gerard
22 May 2024
Liked: Cleanliness
Location good but property old and no dining/bar facilities
Thomas Gerard
Stayed 1 night in May 2024
10/10 Excellent
Ping
14 Mar 2024
Ping
Stayed 1 night in Mar 2024
8/10 Good
Ronald, Stouffville
Travelled with family
11 Mar 2024
Liked: Staff & service
5 minutes of walking to Terminal 1. Room is very large at this cheap price.
The hotel is old, and need renovation.
If, staying for 1 night just to avoid missing the next morning flight, it is highly suggested.
Only stay here if you have a morning flight - in that regard it’s useful. The room is small and old but functional. As a hotel it’s a 2-star; plus 1 star more for sheer convenience of location to Narita airport makes it 3-star.
Be aware the shuttle bus goes to Terminal 2/3 first, then stays idle for 10 minutes, then drives 5 minutes to Terminal 1. So plan for 15 minutes more in calculating which shuttle to catch.
Excellent location if you need to be close to the airport. But hotel restaurant closed at 8:30 pm, so only vending machine food available. Difficult if your flight comes in late. No other food around.
Hotel is very dated. Wallpaper staring to lift along the seams. Carpets appear dirty. Stained upholstery on chairs,
Breakfast is so so compared to other Japanese hotel breakfasts. Not as much variety and quality is not great
This hotel is very clean and everyone is friendly. You can walk to the airport but they offer a free shuttle service. It's prefect if you need to stay the night to catch another flight. They offer a breakfast buffet too! Overall 10/10 will stay here again.
The price of the room was offset by old rugs, an uneven bed that aggravates the back pain of people. Quite austere compared to other hotels which are only a few dollars higher but have excellent rooms
Property is old. Rooms are very worn - from the carpet to the bedding. Just needed a stay for one night near terminal 1 and this served that basic purpose.
It's an airport hotel... tired... could do with a redecoration. Generally clean... One of the electric outlets didn't work.
Make sure you eat before you arrive... The dinner buffet was severely underwhelming and tepid and the ¥2000/head was really not worth it.
Regular bus service to and from T1 and T2
Staff friendly, polite and helpful.
I arrived at Narita International from Canada. I needed one-night accomodation that was nearby, cost-effective and more spacious than a capsule hotel. Narita Airport Rest House was a great choice. Complimentary shuttle service connects the hotel to each airport terminal. Hand sanitizer stations were available at the hotel entry points, front desk and elevator access. The staff were welcoming and professional. I would gladly stay with Narita Airport Rest House again.
Cameron
Stayed 1 night in Mar 2020
8/10 Good
Mayank
Business traveller
1 Mar 2020
Mayank
Stayed 1 night in Feb 2020
8/10 Good
Verified traveller
Travelled with family
19 Feb 2020
Liked: Cleanliness, staff & service
Property is pretty old but management has done their best to upgrade it.
I booked this hotel as an over night rest stop after my 17 hrs of flight. Even though it is so close to the airport, i had a bunch of heavy bags and love that they have a free shuttle. Service was great; room was clean. The bed is a litte hard to sleep on. But considering that as my only complaint, it's still worth staying here for a night.
As budget as you can get. A pillow filled with beads?! Decor hasn’t been touched since the 70s I imagine but you pay to stay right by the airport.
Jack
Stayed 1 night in Feb 2020
10/10 Excellent
Verified traveller
24 Jan 2020
Verified traveller
Stayed 1 night in Jan 2020
8/10 Good
Verified traveller
Travelled with group
12 Jan 2020
Liked: Cleanliness, staff & service, amenities
Convenient, friendly and helpful staff. Priced right. Needs some renovations.
Verified traveller
Stayed 1 night in Jan 2020
6/10 Okay
Verified traveller
11 Jan 2020
Liked: Cleanliness, staff & service
Shuttle bus did not come to pick me up at airport, so I had to use a taxi.(I waited about an hour)
The bathtub was very slippery. The note tells the customers be cautious, but I hope they would do to protect more actively such as non-slippery mat on the bathtub.
Closest location to the Narita terminal 1. Great shuttle bus to both terminals. Walkable from terminal 1 in 5 minutes. Very helpful front desk staff, good vending machines. The restaurant looked good although I didn’t eat there. Dated interior deco but clean and very comfortable bed.
Verified traveller
Stayed 1 night in Jan 2020
6/10 Okay
procrastnomore
Travelled with family
24 Dec 2019
Liked: Staff & service, amenities
Disliked: Cleanliness
close to the airport, shuttle service, no frills, however, there are bed bugs, and seems a bit outdated and management can charge a small premium and maybe update and do a proper cleanup...
Love this hotel. Clean and very quiet, has all the amenities you might need, even toothbrushes. Only minor niggle is that the mattress is very hard. Have encountered this in most Japanese hotels, but these ones seem especially hard. Great hotel and will stay again.