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Reviews of The Westin Resort & Spa, Himalayas

5 out of 5
The Westin Resort & Spa, Himalayas
Khasra No 605 Narendra Nagar, Narendranagar, Uttarakhand

Reviews

9.6

Exceptional

Rating 10 - Excellent. 8 out of 9 reviews" "
Rating 8 - Good. 0 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sunita

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Your staff is amazing at both dining areas. I travel extensively, never seen or experienced such hospitality . Take care of your staff. They are superb
Stayed 2 nights in Jan 2024
Response from Team Westin Resort and Spa, Himalayas on 23 Feb 2024
Dear Guest,Thank you so much for your kind words and thoughtful review! We're thrilled to hear that our staff made a lasting impression on you during your visit to The Westin Resort and Spa, Himalayas. We truly appreciate your recognition of their exceptional hospitality. Rest assured, we'll make sure to pass on your compliments and continue to take good care of our amazing team.We look forward to welcoming you back on your future travels!Best regards,

10/10 Excellent

Bharat

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best experience ever!!!
Absolutely gem on the mountains. Great hotel, location, and fantastic views. I think the best part was the staff and service. We felt very special and would definitely come back soon.
Stayed 1 night in Jan 2024
Response from Team Westin Resort and Spa, Himalayas on 23 Feb 2024
Dear Guest,Thank you for your review! We're delighted to hear that your experience at The Westin Resort and Spa, Himalayas, was nothing short of exceptional. Our team takes pride in providing great service and ensuring our guests feel special. We can't wait to welcome you back soon for another memorable stay surrounded by fantastic views.Warm regards,

6/10 Okay

Sanjay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is new and immaculate, but it is clear that the service needs to settle in. Many of the staff in various parts of the hotel aren’t totally sure of what to do and so the service received is not seamless, especially in the spa and main restaurant.
Stayed 3 nights in Dec 2023
Response from Team The Westin Resort and Spa, Himalayas on 23 Feb 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We appreciate your kind words about our new and immaculate hotel. We apologize for any inconvenience you experienced with our service. Your insights are invaluable, and we are actively working to enhance our team's training to ensure a seamless experience for our guests. We hope to have the opportunity to welcome you back and provide an improved stay.Best Regards,

10/10 Excellent

Drushti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, great staff and hospitality!
Stayed 2 nights in Nov 2023
Response from Apratim Gole on 2 Dec 2023
Dear Guest,Greetings from The Westin Resort and Spa, Himalayas!It was a pleasure having you stay with us at The Westin Resort & Spa Himalayas on your recent visit. We are truly delighted to know that you thoroughly enjoyed your experience of the hotel and its facilities. Thank you for appreciating our team. It has always been our utmost focus at The Westin Resort and Spa, Himalayas to provide our valued guests with personalized service that meets high standards of hospitality.We look forward to the pleasure of welcoming you back when ever your travels bring you to Rishikesh, the 'Yoga Capital of the World'. Assuring you of our best services all the time.Warm Regards,TeamThe Westin Resort and Spa, Himalayas

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities and staff are outstanding!
Stayed 2 nights in Nov 2023
Response from Apratim Gole on 2 Dec 2023
Dear Guest,Greetings from The Westin Resort and Spa, Himalayas!It was a pleasure having you stay with us at The Westin Resort & Spa Himalayas on your recent visit. We are truly delighted to know that you thoroughly enjoyed your experience of the hotel and its facilities. Thank you for appreciating our team. It has always been our utmost focus at The Westin Resort and Spa, Himalayas to provide our valued guests with personalized service that meets high standards of hospitality.We look forward to the pleasure of welcoming you back when ever your travels bring you to Rishikesh, the 'Yoga Capital of the World'. Assuring you of our best services all the time.Warm Regards,TeamThe Westin Resort and Spa, Himalayas

10/10 Excellent

Dinesh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Westin Himalaya is a well located and very beautifully curated brand new hotel. The staff are exemplary and Akum from Reception, to Ankit, Priyanka and Parul from restaurants made our stay even more comfortable This hotel should be on your bucket list.
Stayed 3 nights in Jun 2023
Response from Team - The Westin Resort and Spa Himalayas on 5 Jul 2023
Dear Guest,Greetings from The Westin Resort and Spa, Himalayas!It was a pleasure having you stay with us at The Westin Resort & Spa Himalayas on your recent visit. We are truly delighted to know that you thoroughly enjoyed your experience of the hotel and its facilities. Thank you for appreciating our team. It has always been our utmost focus at The Westin Resort and Spa, Himalayas to provide our valued guests with personalized service that meets high standards of hospitality.We look forward to the pleasure of welcoming you back when ever your travels bring you to Rishikesh, the 'Yoga Capital of the World'. Assuring you of our best services all the time.Warm Regards,TeamThe Westin Resort and Spa, Himalayas

10/10 Excellent

Karthik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem in the Himalayas
A hidden gem in Rishikesh. The approach is winding and long from the airport, but once you are in the property, the staff enfolds you in their warmth and friendliness. We loved all the three days, great food, and a wonderful nest in nature. We are sure to be back.
Stayed 2 nights in Mar 2023
Response from The Westin Resort and Spa Himalayas on 18 Mar 2023
Dear Guest,Greetings from The Westin Resort and Spa, Himalayas!It was a pleasure having you stay with us at The Westin Resort & Spa Himalayas on your recent visit. We are truly delighted to know that you thoroughly enjoyed your experience of the hotel and its facilities. Thank you for appreciating our team. It has always been our utmost focus at The Westin Resort and Spa, Himalayas to provide our valued guests with personalized service that meets high standards of hospitality.We look forward to the pleasure of welcoming you back when ever your travels bring you to Rishikesh, the 'Yoga Capital of the World'. Assuring you of our best services all the time.Warm Regards,TeamThe Westin Resort and Spa, Himalayas

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the foot of Himalayas
The whole staff was very kind and they tried to help and accommodate to our needs. The room was very cozy with the balcony. The food in the restaurant was great.
Stayed 1 night in Jan 2024
Response from Team The Westin Resort and Spa, Himalayas on 23 Feb 2024
Dear Guest,Thank you for sharing your kind words about your recent stay at The Westin Resort and Spa, Himalayas. We're delighted to hear that our staff's hospitality, cozy room with a balcony, and the delicious dining experience at our restaurant contributed to your overall satisfaction. It was our pleasure to accommodate your needs, and we look forward to welcoming you back for another memorable stay.Best regards,