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Hotel New Sayonara

3.0 star property
Pet-friendly hotel connected to a shopping centre in Naples with free breakfast

Photo gallery for Hotel New Sayonara

Classic hotel room with a neatly made bed, framed picture, and bedside table.
Welcome to our hotel, where guests can check in at the central reception desk, surrounded by comfortable seating and informative displays.
Enjoy a casual dining experience in our café with a central display case, seating area, and flat-screen TV.
Stunning hallway with ornate designs and a directional sign leading to the piano room.
Enjoy city views from the large window, with a desk, TV, and comfortable bed in this stylish room.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for Triple Room

Premium bedding, desk, blackout curtains, soundproofing

Triple Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

Premium bedding, desk, blackout curtains, soundproofing

Superior Triple Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed
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About the area

Map
Piazza Garibaldi 60, Naples, NA, 80142

What's nearby

  • Spaccanapoli - 7 min walk - 0.6 km
  • Port of Naples - 18 min walk - 1.6 km
  • Naples National Archaeological Museum - 20 min walk - 1.7 km
  • Molo Beverello Port - 2 min drive - 2.3 km
  • Via Toledo - 3 min drive - 2.3 km

Getting around

  • Piazza Garibaldi Station - 1 min walk
  • Naples (INP-Naples Central Rail Station) - 3 min walk
  • Naples International Airport (NAP) - 34 min drive

Restaurants

  • ‪Caffè Mexico - ‬2 min walk
  • ‪I Sapori di Parthenope - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Iris Ristorante Pizzeria - ‬7 min walk
  • ‪Chicken Hut - ‬1 min walk

About this property

Hotel New Sayonara

Hotel near Spaccanapoli
Located close to Port of Naples and Naples National Archaeological Museum, Hotel New Sayonara provides a free breakfast buffet, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi.
Other perks include:
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • A lift, concierge services and tour/ticket information
  • A vending machine, multilingual staff and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel New Sayonara include comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and bathrobes.
More amenities include:
  • Bathrooms with hydromassage showers and bidets
  • 24-inch flat-screen TVs with digital channels
  • Balconies, free infant beds and daily housekeeping

Languages

English, French, Italian, Spanish

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Grand Hotel Europa

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  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very good, 1,002 reviews
The price is NZ$174
includes taxes & fees
27 July - 28 July
Grand Hotel Europa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30 per night)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the waterfront

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in fee: EUR 20.00 for check-in between 10:00 PM and 6:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's WHATSAPP mobile app before check-in

Access methods

Front desk (limited hours), key retrieval

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 30 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15 per day.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 25.00 per vehicle (return)
  • Nearby parking fee: EUR 30 per night (10 ft away)
  • Late check-in fee: EUR 20.00 for check-in between 10:00 PM and 6:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel New Sayonara Naples
Hotel New Sayonara
New Sayonara Naples
New Sayonara
Hotel New Sayonara Hotel
Hotel New Sayonara Naples
Hotel New Sayonara Hotel Naples

Frequently asked questions

Is Hotel New Sayonara pet-friendly?

Yes, Hotel New Sayonara allows cats and dogs (limit 1 total) with a maximum weight of up to 30 kg per pet.

What time is check-in at Hotel New Sayonara?

Check-in start time: noon; check-in end time: 8:00 PM. Late check-in is available from 10:00 PM to 6:00 AM for a fee of EUR 20.00.

What time is check-out at Hotel New Sayonara?

Checkout is at 10:30 AM. Late checkout is available for a fee (subject to availability).

Does Hotel New Sayonara provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 25.00 per vehicle applies.

Where is Hotel New Sayonara located?

Located in Naples City Centre, this hotel is within 1 mi (2 km) of Spaccanapoli and Naples National Archaeological Museum. Port of Naples and Via Toledo are also within 2 mi (3 km). Piazza Garibaldi Station is only a 2-minute walk and Garibaldi Tram Stop is 4 minutes.

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Hotel New Sayonara Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 57 out of 265 reviews
Rating 8 - Good. 124 out of 265 reviews
Rating 6 - Okay. 49 out of 265 reviews
Rating 4 - Poor. 26 out of 265 reviews
Rating 2 - Terrible. 9 out of 265 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location to train station.
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great the room was clean the bed was hard for our taste but the Ac worked great. The walls are alittle thin noise carries really well otherwise a great convenient spot
Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service
Wonderful manager and very convenient location.
Stayed 2 nights in Aug 2023

10/10 Excellent

Marenoas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor neighborhood but hotel is safe
Stayed 1 night in Jul 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, and great hospitality. Great proximity to Central Station.Thank you!
Stayed 4 nights in May 2023

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy to get around the city by metro which is across the street as well as bus/ train station. Outside can seem a little sketchy but we felt very safe in the area. Hotel staff was super helpful and friendly. I would stay here again.
Stayed 3 nights in Sep 2023

6/10 Okay

Ibrahim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The neighborhood and the entrance to the hotel were sketchy. The staff was very friendly and helpful though
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient place to stay in Naples

Very close to Naples train station. Convenient for day trips. The staff was super nice. The actual room was very clean. It was a little loud outside the room, but we knew it would be as it was located near the train station. I would stay again if I needed a place to stay in Naples.
Stayed 2 nights in Jan 2024

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing front desk staff.. Clean and comfortable rooms. Bathrooms could use a little updating, but spacious and clean. The area is very busy.
Stayed 1 night in Jul 2023

8/10 Good

Gautam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really nice. Room was quiet. Lots of eating options close by. I didn't have the breakfast but it looked good. The area near by has a lot of restaurants. This hotel was about a 2 minute walk from Napoli Centrale so very convenient for taking the train.
Stayed 1 night in Dec 2023

8/10 Good

Bernard

Liked: Cleanliness, staff & service
Great staff. Room was clean but needs a touch up.
Stayed 2 nights in Sep 2023

8/10 Good

Samta

Liked: Staff & service, amenities
Staff was very responsive to each and every communication and request made. Basic needs were met in a clean environment but the surroundings of the property could be cleaner
Stayed 2 nights in Sep 2023

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is conveniently located across from the train station. Breakfast is good and coffee is great. The area may seem sketchy, but you can’t blame the hotel for the surroundings. The city needs to move on the undesireables.
Stayed 3 nights in Jul 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service
Staff were friendly n welcoming. Very limited hot water none both mornings.
Stayed 2 nights in May 2023

6/10 Okay

Dina

Disliked: Staff & service
Breakfast at 8am? Everyone else starts breakfast at 7 for early travellers. 3 different keys and doors to finally get to your room. A/C very week. Room very small for the bed size. Hallways smell like smoking, staff don’t speak English. Area did not feel safe for walking especially at night.
Stayed 2 nights in Jul 2024

6/10 Okay

Sidra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The area around Naple's Centrale is a bit of a whiplash for anyone coming for the first time. If you're not ready to walk into a shady street, and try and search for the hotel as it's like a conjoined apartment with other hotels, it's best not to stay around here. Although accomodations at hotel were alright, some of us staying had some issues with an odor in the air that negatively effected the experience. It depends on the person, as I personally didn't sense anything. The breakfast was great, though, and made up for it. The hosts are nice.
Stayed 2 nights in Aug 2024

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

Hotel Sayonara were helpful. They didn't have our rooms the first night so stayed together in one room with the family we were with which was fine. Our room was beautiful and had a wonderful view of the piazza with a balcony. The breakfast was typical for Italy as were the bathrooms. I would recommend this hotel to friends for it's charm.
Stayed 3 nights in May 2023

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC semi worked when we checked in and then we left the room and someone came in and left towels but the AC no longer worked. It was extremely hot and we received no response to get it fixed. The hotel is old and questionable with 3 keys for different doors for security.
Stayed 1 night in Jun 2024

8/10 Good

Sami Petteri

Liked: Staff & service
Good quality-price ratio. Hotel is technically quite outdated, but the staff was very nice, friendly and helpful. If you’re easily woken up during sleep because of sounds and noice, please consider bringing earplugs if staying here. Location is excellent transportation-wise, having central train station, bus terminal and subway all in 2 minute walking range. Some might think the surroundings outside the hotel a little shady, especially in evening and night time. Breakfast was mainly sugary carbs, so if your not used to that, consider some other solution for that. All and all good choice if you’re only using hotel for sleeping. Would stay again 👍
Stayed 5 nights in Oct 2023

8/10 Good

Tamaki

Liked: Cleanliness, staff & service
The hotel was good value for money, although I had a little trouble with the shower room. The shower room door was broken and I had to close the door myself while showering. Also, the part to hang the shower head was weak, and when I let out a lot of hot water, the head turned up and flooded the bathroom. Other than that, the room was clean and well kept and the staff was friendly.
Stayed 2 nights in May 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible.

You get what you pay for. This place is in a very disgusting part of town. Literal trash & urine all over the streets - stay away from here if you’re a couple looking for a romantic vibe. Onto the room itself: The room was tiny. Had to squeeze by the bed every time we walked in. (Photo attached). The HORRIBLE WiFi not even usable!!!’ Couldn’t even check my email or FB on Christmas. VERY noisy, very thin walls. You will hear everything. Awful. There was a horrible smell in our room & bathroom the entire time. We noticed the entire hotel smelled like this as we walked through each day. We had to keep the windows open in the room to keep the smell out. In December this meant it was very cold in the room. The shower head was half broken. Can’t point it on your body. It made showering extremely difficult. The shower clogged each time it was used. The breakfast offering was pathetic and lazy. On the day of our checkout, they closed it 30 minutes early. Not much for food in the area either. The staff was lazy and unhelpful when asked questions. Worst of all, the morning after we checked in after a very long 8 hours commute, we wanted to sleep. The maid came and woke us up not once, but THREE times. After she was told the first time we don’t want service. This ruined the entire first day of our trip due to how exhausted we were after being repeatedly woken up. Not acceptable. My advice, don’t stay here.
Stayed 5 nights in Dec 2023

6/10 Okay

Paul

Liked: Cleanliness
Disliked: Staff & service
Just been renovated but in a dirty neighbourhood. Reception wasn’t where it says it is. No phone in the room. No coffee only tea bags. No milk. Rough neighbourhood.
Stayed 3 nights in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been recently renovated and they did a wonderful job. The rooms are modern and nice. My wife and I stayed in a queen room with a balcony over the street while our 4 sons had a small suite with a full patio and a kitchenette. Staff was friendly and breakfast (offered at an adjacent coffee shop) was the perfect Italian way to start the day!
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

アマルフィー観光にはもってこいの立地です

施設がとても古く、決して使いやすい造りではないのですが、スタッフはとても親切でした。次の日朝早いツアーの予定を話すと、朝食用のパンをわけてくれ、とても助かりました。
Stayed 2 nights in Nov 2024