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Hotel New Sayonara

3.0 star property
Travelers feel right at home in this charming Naples hotel where multilingual staff attend to every need while historic Spaccanapoli waits just outside the door

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Hotel New Sayonara in central Naples offers a warm welcome with daily breakfast buffet and dry cleaning services. Guests enjoy WiFi in the cozy bar or lobby, while attentive staff manage luggage storage and provide knowledgeable concierge assistance throughout the stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room

Double Room

Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Premium bedding, desk, blackout curtains, soundproofing

Triple Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

Premium bedding, desk, blackout curtains, soundproofing

Superior Triple Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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  • Breakfast included
  • Free Wi-Fi
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The price is NZ$328
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About the area

Located on the waterfront, Hotel New Sayonara is in Naples City Centre neighbourhood and is connected to a shopping centre. Molo Beverello Port and Port of Naples are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Spaccanapoli and Via Toledo. Naples National Archaeological Museum and Galleria Umberto I are two other places to visit that come recommended. Visit our Naples travel guide
Map
Piazza Garibaldi 60, Naples, NA, 80142

What's nearby

  • Aerial view of Corso Umberto I in Naples, Italy. This is one of the main roads in city traffic. In the background is the business center of the city.
    Corso Umberto I
    2 min walk - 0.2 km
  • Spaccanapoli, Naples Italy. View of Spaccanapoli street splitting city center
    Spaccanapoli
    7 min walk - 0.6 km
  • HPJ5C9 Castel del Ovo, Naples, Italy
    Port of Naples
    18 min walk - 1.6 km
  • Via Toledo, Naples, Italy
    Via Toledo
    3 min drive - 2.6 km
  • Piazza Giuseppe Garibaldi
    3 min walk - 0.3 km

Getting around

  • Piazza Garibaldi Station
    1 min walk
  • Naples (INP-Naples Central Rail Station)
    3 min walk
  • Naples International Airport (NAP)
    34 min drive

Restaurants

  • Eccellenze costiera
    4 min walk
  • McDonald's
    1 min walk
  • Chalet Ciro
    4 min walk
  • Caffe' Mexico
    2 min walk
  • Cuori di Sfogliatella
    2 min walk

About this property

Hotel New Sayonara

Hotel near Spaccanapoli
Located close to Port of Naples and Naples National Archaeological Museum, Hotel New Sayonara provides a free breakfast buffet, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi.
Other perks include:
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • A front desk safe, multilingual staff and a lift
  • Concierge services, tour/ticket information and coffee/tea in reception
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel New Sayonara include comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and bathrobes.
More amenities include:
  • Bathrooms with hydromassage showers and bidets
  • 24-inch flat-screen TVs with digital channels
  • Balconies, free infant beds and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30 per night)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the waterfront

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in fee: EUR 20.00 for check-in between 10:00 PM and 6:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's WHATSAPP mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 30 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15 per day.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 25.00 per vehicle (return)
  • Nearby parking fee: EUR 30 per night (10 ft away)
  • Late check-in fee: EUR 20.00 for check-in between 10:00 PM and 6:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel New Sayonara Naples
Hotel New Sayonara
New Sayonara Naples
New Sayonara
Hotel New Sayonara Hotel
Hotel New Sayonara Naples
Hotel New Sayonara Hotel Naples

Frequently asked questions

Is Hotel New Sayonara pet-friendly?

Yes, Hotel New Sayonara allows cats and dogs (limit 1 total) with a maximum weight of up to 30 kg per pet. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Hotel New Sayonara?

Check-in start time: noon; check-in end time: 8:00 PM. Late check-in is available from 10:00 PM to 6:00 AM for a fee of EUR 20.00.

What time is check-out at Hotel New Sayonara?

Checkout is at 10:30 AM. Late checkout is available for a fee (subject to availability).

Does Hotel New Sayonara provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 25.00 per vehicle applies.

Where is Hotel New Sayonara located?

Located in Naples City Centre, this hotel is within 1 mi (2 km) of Spaccanapoli and Naples National Archaeological Museum. Port of Naples and Via Toledo are also within 2 mi (3 km). Piazza Garibaldi Station is only a 2-minute walk and Garibaldi Tram Stop is 4 minutes.

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Reviews

Hotel New Sayonara Reviews

7.6

Good

8.4

Cleanliness

6.0

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 57 out of 265 reviews
Rating 8 - Good. 124 out of 265 reviews
Rating 6 - Okay. 49 out of 265 reviews
Rating 4 - Poor. 26 out of 265 reviews
Rating 2 - Terrible. 9 out of 265 reviews

Reviews

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location to train station.
Stayed 2 nights in Aug 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service
Wonderful manager and very convenient location.
Stayed 2 nights in Aug 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been recently renovated and they did a wonderful job. The rooms are modern and nice. My wife and I stayed in a queen room with a balcony over the street while our 4 sons had a small suite with a full patio and a kitchenette. Staff was friendly and breakfast (offered at an adjacent coffee shop) was the perfect Italian way to start the day!
Stayed 2 nights in Nov 2024

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy to get around the city by metro which is across the street as well as bus/ train station. Outside can seem a little sketchy but we felt very safe in the area. Hotel staff was super helpful and friendly. I would stay here again.
Stayed 3 nights in Sep 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great the room was clean the bed was hard for our taste but the Ac worked great. The walls are alittle thin noise carries really well otherwise a great convenient spot
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient place to stay in Naples

Very close to Naples train station. Convenient for day trips. The staff was super nice. The actual room was very clean. It was a little loud outside the room, but we knew it would be as it was located near the train station. I would stay again if I needed a place to stay in Naples.
Stayed 2 nights in Jan 2024

8/10 Good

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Kind staff very helpful. But little door in the bathroom like stagnant water. I recommend this hotel.
Stayed 2 nights in Nov 2023

8/10 Good

Gautam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really nice. Room was quiet. Lots of eating options close by. I didn't have the breakfast but it looked good. The area near by has a lot of restaurants. This hotel was about a 2 minute walk from Napoli Centrale so very convenient for taking the train.
Stayed 1 night in Dec 2023

6/10 Okay

Ibrahim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The neighborhood and the entrance to the hotel were sketchy. The staff was very friendly and helpful though
Stayed 2 nights in Jul 2024

8/10 Good

Samta

Liked: Staff & service, amenities
Staff was very responsive to each and every communication and request made. Basic needs were met in a clean environment but the surroundings of the property could be cleaner
Stayed 2 nights in Sep 2023

6/10 Okay

Sidra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The area around Naple's Centrale is a bit of a whiplash for anyone coming for the first time. If you're not ready to walk into a shady street, and try and search for the hotel as it's like a conjoined apartment with other hotels, it's best not to stay around here. Although accomodations at hotel were alright, some of us staying had some issues with an odor in the air that negatively effected the experience. It depends on the person, as I personally didn't sense anything. The breakfast was great, though, and made up for it. The hosts are nice.
Stayed 2 nights in Aug 2024

8/10 Good

Sami Petteri

Liked: Staff & service
Good quality-price ratio. Hotel is technically quite outdated, but the staff was very nice, friendly and helpful. If you’re easily woken up during sleep because of sounds and noice, please consider bringing earplugs if staying here. Location is excellent transportation-wise, having central train station, bus terminal and subway all in 2 minute walking range. Some might think the surroundings outside the hotel a little shady, especially in evening and night time. Breakfast was mainly sugary carbs, so if your not used to that, consider some other solution for that. All and all good choice if you’re only using hotel for sleeping. Would stay again 👍
Stayed 5 nights in Oct 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, and great hospitality. Great proximity to Central Station.Thank you!
Stayed 4 nights in May 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station.
Stayed 1 night in Dec 2023

10/10 Excellent

Marenoas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor neighborhood but hotel is safe
Stayed 1 night in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
Decent place conveniently located near the train station. Within walking distance of some sites.
Stayed 3 nights in Feb 2023

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing front desk staff.. Clean and comfortable rooms. Bathrooms could use a little updating, but spacious and clean. The area is very busy.
Stayed 1 night in Jul 2023

8/10 Good

Bernard

Liked: Cleanliness, staff & service
Great staff. Room was clean but needs a touch up.
Stayed 2 nights in Sep 2023

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too short of a stay

We stayed here just one night. We arrived with bicycles on the last train of the night and we’re taking an early morning ferry out. The owner met us for check-in and was very friendly and helpful. Helped to lock the bikes up and packed a breakfast bag for each of us. Would definitely stay here again.
Stayed 2 nights in May 2023

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is conveniently located across from the train station. Breakfast is good and coffee is great. The area may seem sketchy, but you can’t blame the hotel for the surroundings. The city needs to move on the undesireables.
Stayed 3 nights in Jul 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service
Staff were friendly n welcoming. Very limited hot water none both mornings.
Stayed 2 nights in May 2023

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

Hotel Sayonara were helpful. They didn't have our rooms the first night so stayed together in one room with the family we were with which was fine. Our room was beautiful and had a wonderful view of the piazza with a balcony. The breakfast was typical for Italy as were the bathrooms. I would recommend this hotel to friends for it's charm.
Stayed 3 nights in May 2023

6/10 Okay

Paul

Liked: Cleanliness
Disliked: Staff & service
Just been renovated but in a dirty neighbourhood. Reception wasn’t where it says it is. No phone in the room. No coffee only tea bags. No milk. Rough neighbourhood.
Stayed 3 nights in Dec 2024

6/10 Okay

Dina

Disliked: Staff & service
Breakfast at 8am? Everyone else starts breakfast at 7 for early travellers. 3 different keys and doors to finally get to your room. A/C very week. Room very small for the bed size. Hallways smell like smoking, staff don’t speak English. Area did not feel safe for walking especially at night.
Stayed 2 nights in Jul 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC semi worked when we checked in and then we left the room and someone came in and left towels but the AC no longer worked. It was extremely hot and we received no response to get it fixed. The hotel is old and questionable with 3 keys for different doors for security.
Stayed 1 night in Jun 2024