On the beach, sun-loungers, beach towels, snorkelling
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Reviews of Napili Kai Beach Resort

3.5 out of 5
Napili Kai Beach Resort
5900 Lower Honoapiilani Rd, Lahaina, HI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 749 out of 1004 reviews" "
Rating 8 - Good. 192 out of 1004 reviews" "
Rating 6 - Okay. 48 out of 1004 reviews" "
Rating 4 - Poor. 10 out of 1004 reviews" "
Rating 2 - Terrible. 5 out of 1004 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Property conditions & facilities
Enjoyed are stay at Napili. Kai very much Love the fresh air flowing through the room Very well equipped kitchen
Stayed 3 nights in May 2024

10/10 Excellent

Cory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy our stay at Napili Kai
Stayed 5 nights in May 2024

10/10 Excellent

Noah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We property has a beautiful setting and services to match. We really like staying here.
Stayed 5 nights in May 2024

10/10 Excellent

Bonnie Noguchi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for an easy swim in the beautiful bay, lovely gardens, and excellent staff.
Stayed 3 nights in May 2024

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an oceanfront studio and it’s probably the nicest view and lanai I’ve ever had. The ocean was right there, with beautiful sunsets and incredible views. The kitchenette was well stocked and though we didn’t cook, we could heat up leftovers and had a lot of cold drinks and fruit. It’s right between Napili and Kapalua bays, two really nice beaches. We had a great stay!
Stayed 4 nights in May 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff , overall amazing . We’ll be back
Stayed 4 nights in Apr 2024

8/10 Good

Gregg

Travelled with family
Liked: Staff & service, amenities
We loved staying at Nāpili Kai It was wonderful to be able to go from my room right out to the beach. It was quiet, peaceful, and the snorkeling was very good. What needs attention are the guest rooms. We stayed in a two bedroom two bath suite This rooms carpet were dirty. The couches were frayed and worn out and dirty, and the furniture was chipped The property is beautiful, so many colorful flowers and fruit trees. The butterflies were amazing and looking out at the beach and hearing the surf daily was what made the whole trip worthwhile

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would come back here
Stayed 3 nights in Apr 2024

8/10 Good

Gregg

Stayed 3 nights in Apr 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful! A rare old style of tranquil Hawaii. Fantastic beach & views & garden filled with a botanical wonder of hibiscuses- each so unique and meticulously maintained. I will go back for sure and I’ll stay longer next time . Mahalo
Stayed 3 nights in Apr 2024

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, excellent rooms, excellent service and staff. Thoroughly enjoyed our stay, will be returning for sure. Memorable experience.
Stayed 4 nights in Apr 2024

10/10 Excellent

Claire

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly beautiful setting, everyone who works at the hotel is kind and helpful, it was a great alternative to one of the bigger hotel chains.
Stayed 3 nights in Apr 2024

10/10 Excellent

John Jay

Stayed 5 nights in Apr 2024

10/10 Excellent

Alan

Travelled with partner
beautiful location - very well kept property - had a wonderful stay - don’t hesitate to book
Stayed 5 nights in Apr 2024

10/10 Excellent

Audi, Mountain Lake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a GREAT place to stay! We stayed in a beachfront room and the views were amazing. Plus, the Sea House restaurant is on site and has great food. We will stay there again!
Stayed 5 nights in Jan 2024

10/10 Excellent

Laura

Stayed 7 nights in Mar 2024

8/10 Good

Oliver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the staff was super friendly. Our room was spacious and had a lot of amenities. The beach on the property was the best on Maui by far. The resort felt like a throw back to old Hawaii. I would highly recommend it to anyone and everyone.
Stayed 3 nights in Mar 2024

10/10 Excellent

dana, irvine

Stayed 7 nights in Mar 2024

10/10 Excellent

Melly

Stayed 2 nights in Mar 2024

10/10 Excellent

Samuel Neal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay as a family of 4. The beach access was excellent, the rooms were clean and nicely updated, and the staff was very friendly. It is a smaller resort, so has a quiet and personable atmosphere. This will be our go-to in Maui.
Stayed 9 nights in Mar 2024

10/10 Excellent

shara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Napili Kai Beach Resort was so beautiful. Great location, excellent customer service, and alot of amenities! Can not say enough about this resort. Definitely coming back!
Stayed 7 nights in Mar 2024

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and overall very quiet and pristine beaches !
Stayed 2 nights in Mar 2024

6/10 Okay

Susan Ann

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. However, some of the items in our room weren't great. The dishwasher was broken, and the door into the bathroom was dinged. Just minor things that needed a little attention.

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was amazing as were the grounds. Lovely place to celebrate my sisters milestone birthday
Stayed 2 nights in Feb 2024

8/10 Good

bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Esteban

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location beautiful room!
Stayed 2 nights in Feb 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have wanted to stay at Napili Kai for a long time and it did not disappoint ! The resort has an old school Hawaiian feel to it and adjacent one of Hawaii's best beaches. Our room was large, modern and updated, food was reasonably priced and never a problem getting a spot at one of the pools. We loved it and will return.
Stayed 4 nights in Feb 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hawaiian Charm
We absolutely loved this resort . It was in a beautiful , quiet bay . The staff was wonderful and the service impeccable . Our only disappointment was the inability to get dinner reservations at the Sea House as it was booked out a month in advance . But we had breakfast twice and did go to Happy Hour our first day . We look forward to another stay . Aloha
Stayed 4 nights in Feb 2024

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort delivered everything a good resort should provide. Excellent rooms, very clean and well maintained. Great facilities, but recommend booking the restaurant as it gets very busy.
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place. Great Beach.
Nice accommodations with easy access to the beach and pool. Hot tub at the big pool wasn't hot (same temp as pool) but the pool was nice to cool off in. It's a great beach with a nice reef for snorkeling. The room was nice. There is a very small kitchen area that is functional, but not for big meal creation. Housekeeping staff was fantastic. Parking is tight. The spaces are REALLY small. We always found a spot, but sometimes just barely.
Stayed 5 nights in Jan 2024

10/10 Excellent

emily

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was absolutley immaculate, grounds were pristine and restaurant was delcious and affordable. Oue check in experience was not so good, the gentleman checking us in was quite condescending, speaking down to me and making me feel like I was a nusance. It was the end of his shift so perhaps I got the brunt of his day. That was not a very good start to our babymoon. The resort has many great offerings. The king bed was two twins put together and they were seprateing at the middle with one side having a big dip in it.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kalea

Liked: Cleanliness, staff & service, property conditions & facilities
From check in to check out. Stay was great
Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Stayed 4 nights in Jan 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Resort
Great location & beautiful grounds. We had a great stay & recommend for both familys or couples.
Stayed 3 nights in Jan 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

6/10 Okay

Rivka Stern

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The resort is beautiful. Staff at reception not particularly hospitable and not client-centric
Stayed 5 nights in Dec 2023

10/10 Excellent

Amber

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a gem! It's not a huge hotel with 20 floors. It's the perfect size that allows all guest to be near the beach and have a view of the water. We booked 3 rooms for a family of 7, each with their own kitchen. This was extremely convenient as it allowed us to spend our money on more exciting stuff other than meals. We also took full advantage of their onsite BBQ's. My Dad's mobility is recently very limited and he was able to navigate the property on his motorized wheelchair with ease. The staff upgraded his and my Step-Mom's room so he could have a walk in ADA compliant bathroom. This made a huge difference for them. My 9 year old nephew took full advantage of the beach, pool and hot tub. My husband and I enjoyed quiet moments on our Lanai reading or having breakfast. This trip was extremely special and Napili Kai was the perfect place to stay. We will be back someday!
Stayed 5 nights in Dec 2023

10/10 Excellent

Nami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place! Great location, wonderful staff and amenities, and the food was great too. Can’t wait to go back!
Stayed 6 nights in Dec 2023

10/10 Excellent

Max, Santa Ana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Love the traditional, low key resort style and atmosphere. Beautiful restful grounds and architecture. No flashy, overt island music or over the top decor. All super chill
Stayed 6 nights in Dec 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and made you feel like you were home. Delicious restaurant on property. Stunning rooms. Amazing beach
Stayed 2 nights in Dec 2023

10/10 Excellent

Rajeev

Stayed 5 nights in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Couples Stay!
Great property, great greeting by front desk staff and amenities and room are 1st class
Stayed 2 nights in Dec 2023

8/10 Good

MOHSIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2023

10/10 Excellent

Courtland

Stayed 3 nights in Nov 2023

6/10 Okay

William

Business traveller, Travelled with family
Liked: Staff & service
Stayed 2 nights in Oct 2023