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"La habitación estaba excelente, el personal a la altura, en font desk todo muy bien, pero quien se ganó el premio fue Carilona, muy buen servicio. "

"Very friendly and welcoming. The stuff are doing everything to confort you. A true service you can expect from a Hotel. The price was significantly lower than other hotels at the same level. I believe it was because of the ongoing construction but we didn't see or hear anything construction related. "

"The location was great. The staff were all very helpful. The room was nice and had an excellent view of the city. The breakfast was very good. I would definitely stay there again if I am ever back in Quito. It was perfect for what we needed. "

"Beautiful hotel is a great, historic area. Very walkable and felt safe even during New Year’s Eve. "

"Personal amable y hotel bien ubicado "

"We couldn't have had a better stay! This hotel is one of a kind - so much character and ambiance with a staff that goes out of their way to make your stay enjoyable. The location is wonderful, the room was spotless with a very comfortable bed. And the breakfast was absolutely delicious. Highly, highly recommend!!"

"Staff were attentive and friendly. Delicious food. Gorgeous building. "

"Camila, the young lady at the front desk in the lobby, is absolutely amazing and truly outstanding. From the moment I arrived, she demonstrated exceptional customer service, professionalism, and a warm, welcoming attitude. She handled everything with confidence and genuine care, making my experience at the hotel even better. She has incredible potential and clearly goes above and beyond in her role. I strongly believe she should be considered for a higher position. Team members like Camila are a true asset to your hotel."

"Staff, amenties, food, everything was great!"