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Reviews of Campanile Nancy Centre - Gare

3 out of 5
Campanile Nancy Centre - Gare
12 Rue de Serre, Nancy, Meurthe-et-Moselle

Reviews

8.2

Very good

Rating 10 - Excellent. 229 out of 662 reviews" "
Rating 8 - Good. 301 out of 662 reviews" "
Rating 6 - Okay. 90 out of 662 reviews" "
Rating 4 - Poor. 27 out of 662 reviews" "
Rating 2 - Terrible. 15 out of 662 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tricia, North Bethesda

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was polite and helpful.
Stayed 2 nights in May 2024

10/10 Excellent

Christopher J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No surprises - great stay
No complaints at all. It was exactly as described and as we expected. Clean, easy to get to the train station, friendly staff - just great.
Stayed 1 night in Dec 2023
Response from Reception on 21 Dec 2023
Dear Christopher, Thank you a lot for this review ! We hope to see you next time.See you

10/10 Excellent

michel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located and with a very good value for money. Friendly staff and smooth process. I would recommend as a convenient and economic option very close to the main train station and Nancy center.
Stayed 2 nights in Nov 2023
Response from L'Equipe Campanile Nancy Centre Gare on 1 Dec 2023
Good morning,We thank you for this positive review.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally situated walkable distance from the gare and the vielle vieille.
Stayed 2 nights in Oct 2023
Response from Reception on 17 Oct 2023
Dear Michael,Thank you for your review!See you

8/10 Good

Marcus

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great value and location.
Stayed 1 night in Sep 2023
Response from Reception on 12 Oct 2023
Dear Marcus,We would like to thank you for this feedback.Best regards

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel , easy to find on satnav. Safe parking 200m, wide range of restaurants a little further. V clean and comfortable. Staff helpful. Very heavy rain precluded our tour of Nancy, but would use this Campanile again.
Stayed 1 night in Aug 2023
Response from Reception on 21 Aug 2023
Dear Sue,Thank you so much for this review!Best regards

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Well located and modern hotel. Easy to find and close to a secure car park. 10 mins walk to historical centre. Comfortable bed good sized room and ensuite. Self serve buffet breakfast with wide variety and good quality.
Stayed 1 night in Aug 2023
Response from La Réception on 21 Aug 2023
Dear Nicola,Thank you for this 10/10 !See you next time

8/10 Good

Ieva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very convenient location close the Nancy gare
Stayed 1 night in Jul 2023
Response from La Réception on 11 Jul 2023
Chère Leva,Merci d'avoir pris le temps de partagé votre avis.A bientôt

6/10 Okay

Harry

Travelled with partner
Liked: Staff & service
Simple and efficient property but don't be too picky for space. Paper thin walls and slamming doors make it impossible to rest outside part of the night.
Stayed 2 nights in Feb 2023
Response from Team Campanile Nancy Centre Gare on 11 Feb 2023
Dear Harry,Thank's a lot to give us your feedback after your stay.We're sorry if you don't had a great night in our Hotel Campanile.The next time if you want, we can give you a calm room for your stay.We'r hope we'll see the next time when you'll come in Nancy.Kind regards,

10/10 Excellent

mohsen

Stayed 4 nights in Oct 2022
Response from Maël on 22 Jan 2023
Cher Mohsen,Nous vous remercions pour les 5 étoiles que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Mohsen, nos salutations distinguées.

8/10 Good

Di

Stayed 2 nights in Oct 2022
Response from L'Equipe Campanile Nancy Centre Gare on 7 Jan 2023
Bonjour Di,Merci de nous avoir laissé une note suite à votre venue dans notre hôtel Campanile.Nous sommes ravis de voir que vous ayez passé un très bon séjour parmi nous.Au plaisir de vous retrouver une nouvelle fois dans notre établissement.Nous vous souhaitons une très belle année 2023.Cordialement,

10/10 Excellent

Kenneth

Stayed 1 night in Aug 2022
Response from Maël on 22 Jan 2023
Cher Kenneth,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Kenneth, nos salutations distinguées.

10/10 Excellent

D.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Aug 2022

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and convenient location
Great value, quiet location close to centre. Comfortable and clean room, good bathroom, great shower. Air conditioning a little lacklustre in the summer heat, but an additional pedestal fan in the room helped.
Stayed 2 nights in Aug 2022
Response from Reception on 10 Aug 2022
Dear Neil, Thank you for your review. See you next summer

8/10 Good

James, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

Ivan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, good value, no problems
Overall, I had a very positive experience. The hotel is conveniently located, the room was clean, decent breakfast available. The staff was friendly. This is a no frills place, but perfectly adequate.
Stayed 3 nights in Jul 2022
Response from La Réception on 20 Jul 2022
Dear, Thank you for great review ! See you soon Best regards, Reception

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay! We were allowed to leave our bags in storage before check in, so we could explore the city. Beds were comfortable and the room and hotel were very clean. Breakfast had excellent choices. Staff were friendly and helpful.
Delicious breakfast!
Stayed 1 night in Apr 2022
Response from La Réception on 24 May 2022
Dear, Thank you for this great review ! See you next time in Nancy. Best regards, Reception

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay nothing unexpected
Stayed 1 night in Apr 2022
Response from Reception on 24 Apr 2022
Dear Robin, Thank you for your review ! Best regards

8/10 Good

Arturo

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property and location friendly staff. Value for your money. No parking at property but public parking near 2 minute walk.
Stayed 1 night in Apr 2022
Response from Reception on 22 Apr 2022
Dear Arturo, Thank you for this great review !

8/10 Good

Sébastien

Stayed 1 night in Mar 2022
Response from La Réception on 24 Apr 2022
Cher Sébastien, Merci pour cet avis ! A bientôt

2/10 Terrible

Omar

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The check in was okay, the room was too cold, the conditioning was terrible, the bathroom floor was almost like stepping inside a refrigerator. The Carpet and the pillows were dirty and smelly. We didn’t request a room change because we checked in after midnight and there was no another room available.
Stayed 1 night in Jan 2022
Response from Reception on 19 Jan 2022
Dear Omar, We would like to thank you for sharing your comments after staying in our hotel. We are sorry that you stay wasn't good. Our staff is available 24h/24. The staff could have helped you with the heat system. See you next time, Best regards

8/10 Good

Erick

Stayed 1 night in Dec 2021
Response from La Réception on 29 Dec 2021
Cher Erick Un grand merci pour votre retour. A bientôt

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient as it was close to the train station and I could also drop by if I got tired whilst sight-seeing in the City Centre.
Stayed 2 nights in Jul 2021
Response from Reception on 4 Sept 2021
Dear, Thank you for your great comment. See you next time

10/10 Excellent

YITSUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money hotel
Value for money, clean and comfortable
Stayed 1 night in Aug 2021
Response from La Réception on 24 Aug 2021
Cher Yitsun, Merci d'avoir pris le temps de laisser votre commentaire. Au plaisir de vous accueillir à nouveau, A bientôt,

8/10 Good

Bhavna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020
Response from La réception on 2 Feb 2021
Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great town
Nice comfortable room, shower fantastic, handy for city centre
Stayed 1 night in Jul 2019

8/10 Good

Gert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect one night
Perfect for on night before hometrip to Denmark from France Lot of restaurants 4 km from the adresse Nice room and breakfast
Stayed 1 night in Jul 2019

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Nancy
Good value - this is a budget, no frills hotel very close to the centre of town (which is beautiful) Parking is approximately a 5 minute walk away. Our only very minor criticism was that there were only 3 very thin pillows in the room. Staff were very friendly and helpful. We stayed for one night, breaking our journey driving down from UK to Italy via Switzerland.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2018

10/10 Excellent

Jonathan

Excellent
Hotel was clean and staff very friendly
Stayed 1 night in Aug 2018

10/10 Excellent

David

Nice clean hotel in a good location
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Could be much better if AC worked properly in all rooms
Stayed 1 night in Aug 2018
Response from Mélissa - Campanile Nancy Centre Gare on 14 Aug 2018
Dear, thank you for your comment. Hope to see you next time.

10/10 Excellent

Ben, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff, quick check-in, clean room and close to all touristic area.
Stayed 1 night in Aug 2018
Response from Mélissa - Campanile Nancy Centre Gare on 13 Aug 2018
Dear customer, thank you for your comment. We hope to see you next time.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Mélissa - Campanile Nancy Centre Gare on 10 Aug 2018
Dear, thank you for your comment. We hope to see you next time.

10/10 Excellent

Spontin, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small rooms, but located downtown, A/C works and it has wonderful, efficient staff!
Stayed 1 night in Jul 2018
Response from Mélissa - Campanile Nancy Centre Gare on 30 Jul 2018
Dear, thank you for your comment. We hope to see you next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool hotel with great lounge area
Clean rooms right next to good food and cool sights
Response from Mélissa - Campanile Nancy Centre Gare on 7 May 2018
Dear, Thank you for your comment. Hope to see you soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Good value for money I will come back again Nice lobby music
Stayed 2 nights in Sep 2017

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at hotel for 3 nights. While the room was s
Stayed at hotel for 3 nights. While the room was small, it was clean and very comfortable for one person. The hotel is located within walking distance to the train station and the town center. When visiting the restaurant, ask for Gaelle... she will take good care of you! I would definitely stay again.
Stayed 3 nights in Sep 2017

8/10 Good

aa, nl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay
comfortable
Stayed 1 night in Aug 2017

6/10 Okay

Helen

Liked: Cleanliness
Disliked: Staff & service, room comfort
No air cond or tea tray website they don'tcare
The website promised tea and coffee making facilities and welcome tray of cake, so we didn't bother with our travel kettle. Gor there to be told kettle now swapped with a hairdryer and none available but I could buy a latte for 4 euro! We had two rooms as there were 4 of us..That's 16 euro for one drink. Air. Onditionsing in neither rooms worked and when I told reception I was told sorry..but they didn't do anything about it, as such slept with window open to try and get some air and street noise kept us awake. Overall, I would NOT recommend this place, sorry.
Stayed 1 night in Jul 2017

8/10 Good

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Nancy.
Second stay in this hotel. Nice clean and quiet room. Staff was friendly and very helpful.

6/10 Okay

Gerson

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
pretty ordinary, but a short walk from main attrac
pretty ordinary, but a short walk from main attractions

8/10 Good

Sheldon, Sewickley, PA

Liked: Cleanliness, property conditions & facilities, room comfort
Quick stay close to Gare Nancy-Ville and City Hall
Overnight stay for a business trip. Facilities were fine. Price was a good value for services rendered.

6/10 Okay

Robert, Michigan USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A minimalistic hotel
The hotel is close to the train station and a short walk to the old town. The room was very small but clean. As other reviews have stated, since the shower partition is not long enough, a significant amount of water gets on the floor while showering. Our bed also had a large post up against the side of it. Left the drapes opened at night for fear one of us would bump into it in the dark. No safe for valuables. Not really sure if we would stay here again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

daniel, toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
mini room
Good location, free street parking after 6pm, if you are driving by car you might have problem with parking during the day.bathroom away too small.

10/10 Excellent

Nelperin

Liked: Cleanliness, staff & service, room comfort
Great place to come back to
The hotel is really nice and clean. Location is great. Feels like a young place.

6/10 Okay

Christophe, San Jose, CA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Convenient location near the train station
We booked 4 nights to visit Nancy and the Vosges. I picked this hotel because it is new and clean according to the reviews on Expedia. Also, the location is really convenient because close to the train station. No need to take a cab even if you have heavy baggages. Staff was just ok. 2 staff members were really nice, but 2 others were just OK.