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Reviews of Regenta Central Herald

3 out of 5
Regenta Central Herald
#172, Nelson Mandela Road, Bannimantap, Mysore, Karnataka

Reviews

8.8

Excellent

Rating 10 - Excellent. 16 out of 25 reviews" "
Rating 8 - Good. 6 out of 25 reviews" "
Rating 6 - Okay. 1 out of 25 reviews" "
Rating 4 - Poor. 1 out of 25 reviews" "
Rating 2 - Terrible. 1 out of 25 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ruth, BEAVERTON

Travelled with partner
Liked: Staff & service, property conditions & facilities
Enjoyed our stay with excellent staff, very clean room and nice amenities. The room was very comfortable with only these complaints: mattress was soft and soggy; AC could only be set at 24 degrees, too warm. Will definitely return to Regenta Central Herald.
Stayed 2 nights in Mar 2024

8/10 Good

Thirumalaiswamy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing weekend
Had wonderful stay with my family. Lunch was touch too slow. But not a deal breaker for me personally. Friendly and prompt staff. Overall a relaxing weekend.
Stayed 2 nights in Dec 2023

10/10 Excellent

KETAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at reasonable price
Stayed 2 nights in Nov 2023

8/10 Good

Sudha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

KONANDUR BHASKAR

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The bed was pathetic. The service, restaurant was good. But the experience was ruined because of saggy bed.
Stayed 1 night in Aug 2023

10/10 Excellent

Ramadasan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay...good house keeping staff, in room dining was great, the restaurant staff and service was great
Stayed 1 night in Jul 2023
Response from Mohammed Afshan Mehdi on 3 Aug 2023
Dear Ramadasan,Namaste!!!Greetings from Regenta Central Herald, Mysore !!!We thank you for staying with us and sharing your valuable comments on this forum. We express our gratitude for sharing your review concerning about your stay at Regenta Central Herald. It always makes us glad when our guests recognize our efforts .Once again thank you for staying with us and looking forward to welcoming you soon.Best Regards,Mohammed Afshan MehdiFront Office Executive

2/10 Terrible

Sri Harsha

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Checked into the hotel on May 30th evening at around 5pm. Front desk receptionist was unwelcoming and created a miserable experience during check in. All they have to do is smile and show some good hospitality when welcoming guests instead of bad attitude.
Stayed 1 night in May 2023
Response from Shashidhar S Chatni on 6 Aug 2023
Dear Guest, Namaste! Kindly note that we don't have remote for A/C, because it is centralized A/C. Thank you for staying with us and taking your time to write about your experience you had with us. We deeply regret the inconvenience caused during your stay with us, this will be monitored for immediate rectification and we promise you that you will have a comfortable stay on your next visit. Looking forward to meet you soon @RE: GEN: TA

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Good room .Good breakfast Kind staff. Gym needs attention . Communal toilet’s cleanliness in lobby not acceptable especially for a hotel of this quality!
Stayed 1 night in Feb 2023
Response from Shashidhar S Chatni on 6 Aug 2023
Dear Guest, Namaste!!! Thank you for staying with us and sharing your experience you had with us. It is most heart-warming review, we are so happy to read this as it is really encouraging us. Always our team goes to out of the box for ensuring maximum level of comfort and satisfaction to our guest. We assure that always you will have a delightful experience with us. Looking forward to meet you soon @RE: GEN: TA

10/10 Excellent

Palaniappan

8/10 Good

Prashanth, Bangalore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to stay when you come for business or tourism.
Stayed 1 night in Oct 2019
Response from Bheem on 12 Oct 2019
Dear Guest, Namaste!!! Greeting from Regenta Central Herald Mysore!! Thank you so much for your feedback. Hope you have enjoyed our services and Once again thanking you for patronizing our hotel, looking forward to see you soon @ RE:GEN:TA . Best regards Bheemaiah Front office Manager.

10/10 Excellent

Rani&Karthi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival was welcomed by the doorman, reception and others. The holet is clean and emuculate. The food was good, slept well and enjoyed our stay here. Everyone was polite and friendly which is what evey hotel should be. We felt welcomed. Thank and keep up the good work. Love and kisses from CANADA.
Stayed 2 nights in Mar 2019
Response from Bheem on 8 Apr 2019
Dear Rani & Karthi, Namaste!!! Greeting from Regenta Central Herald Mysore. Thank you for staying with us & for this fantastic review! Your words have justified all the hard work that our entire team puts in to ensure a happy stay for all our guests We always go the extra mile to ensure total comfort to each & every guest visiting us & it is therefore extremely satisfying to be so positively acknowledged for our efforts. We look forward take a pleasure of welcoming you back @ RE:GEN:TA Best Regards, Bheemaiah Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I only rate when a property is way below or above, what might be expected. So many hotels on internet sites are over rated. What a joy to find the Regenta Herald in Mysore. Its not a 5 star, nor opulent, or even luxurious - just a really good, clean oasis with the necessities all in good working order. And the curries and kebabs are fantastic. Best I have had in decades. RCH is a Mysore gem.
Stayed 5 nights in Dec 2018
Response from Bheem on 8 Apr 2019
Dear Guest, Namaste!!! Greeting from Regenta Central Herald Mysore. Thank you for staying with us & for this fantastic review! Your words have justified all the hard work that our entire team puts in to ensure a happy stay for all our guests We always go the extra mile to ensure total comfort to each & every guest visiting us & it is therefore extremely satisfying to be so positively acknowledged for our efforts. Best Regards, Bheemaiah Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean, location is great and thr breakfast , Dr
Stayed 2 nights in Dec 2018
Response from Bheemaiah on 8 Apr 2019
Dear Guest, Namaste!!! Greeting from Regenta Central Herald Mysore. Thank you for taking time out to write about your experience with us. your kind words and effort to share you precious review with us is well appreciated We are happy to hear, you had a memorable stay. We look forward take a pleasure of welcoming you back @ Regenta Central Herald

8/10 Good

Dinesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for right price
The stay was comfortable. Property was maintained well. The breakfast spread and taste was also good.
Stayed 1 night in May 2018
Response from Bheemaiah on 8 Apr 2019
Dear Mr. Dinesh, Namaste!!! Greeting from Regenta Central Herald Mysore. Thank you for taking time out to write about your experience with us. your kind words and effort to share you precious review with us is well appreciated We are happy to hear, you had a memorable stay. We look forward take a pleasure of welcoming you back @ Regenta Central Herald

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in Mysore
I thought this place was fabulous. A great value for what I paid. The room and all the facilities feel new and clean. The breakfast was terrific. The staff couldn't do enough for me. I stay at hotels all the time, and this place really stood apart. The hotel manager keeps an eye on everything. I just don't think you can go wrong with this place. I liked it so much that I extended my stay by two days. I thought Mysore was an excellent tourist town. It has a good zoo, Mysore Palace is worth seeing, I enjoyed hiking the steps up Chamundi Hill, and there's a big market area downtown. The availability of Uber makes local travel easy, and the bus system is excellent (I used both).
Response from Bheemaiah on 8 Apr 2019
Dear Mr. Robert, Namaste!!! Greeting from Regenta Central Herald Mysore. Thank you for taking time out to write about your experience with us. your kind words and effort to share you precious review with us is well appreciated We are happy to hear, you had a memorable stay. We look forward take a pleasure of welcoming you back @ Regenta Central Herald

10/10 Excellent

Allison, Dorset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quick overnight stay
This was an overnight stay at Mysuru and this hotel is in the older part but very convenient to the railway station and good value for money. We arrived by sleeper train in the morning and the hotel allowed us to check in a bit earlier - we had breakfast whilst we waited for our room which was fabulous and went straight out on a tour afterwards. The room was lovely, clean and comfortable. In the evening we had dinner there as we were both exhausted. My friend had some soup and stir fried vegetables which were simple and delicious. My chicken dish was nice but there wasn't a lot of meat on the bones so I would advise that you ask for breast meat if you're ordering a chicken dish. Everything else was lovely and we wish we had had the time to stay longer.
Response from Bheem on 8 Apr 2019
Dear Allison, Namaste!!! Greeting from Regenta Central Herald Mysore. Thanks for your kind words and the time you took to share them with us. It is great to hear, that you had memorable stay with us we are very pleased to read that you had such a good time in our hotel and will certainly take your comments for further encouragement amongst the team and we put a lot of effort in training to ensuring warm and personalized service towards our guests well thank you for praising our service and warm welcome for your next visit. We look forward take a pleasure of welcoming you back @ RE:GEN:TA Best Regards Bheemaiah Front Office Manager

8/10 Good

Tejal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely hotel with really lovely staff. We had a great clean room, with an amazing bed.
Response from Bheem on 8 Apr 2019
Dear Ms. Tejal, Namaste!!! Greeting from Regenta Central Herald Mysore!! Thank you so much for your valuable feedback,hope you have enjoyed our services. Once again thanking you for patronizing our hotel,looking forward to see you soon @ RE:GEN:TA. Best regards Bheemaiah Front office Manager .

10/10 Excellent

Sarla choudhary, Jaipur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff.Very clean hotel. Breakfast was wow. Value for money. We want to stay again n again.
Stayed 1 night in Jan 2018
Response from Bheem on 4 Feb 2018
Dear Ms.Sarala, Namaste!!! Thank you for your valuable feedback. Hope you enjoyed our hospitality and services. we looking forward to see you soon @ RE:GE:TA. Best regards Bheemaiah Front office Manager Regenta, Mysore

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great service Staff was very professional
Stayed 2 nights in Jan 2018
Response from Bheem on 30 Jan 2018
Dear Mr Luis, Namaste!!! Greeting From Regenta Central Herald Mysore..Thank you so much for your valuable feedback, it encourages to serve best to our Guest, hope you enjoyed our hospitality and services. Once again thanking you for patronizing our hotel, looking forward to see you soon @RE:GEN:TA . Best regards Bheemaiah Front office Manager.

10/10 Excellent

Pluto , Kathmandu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and nice hotel
Very nice hotel with good facilities. The hotel is relatively new so everything is modern and clean. The staff are friendly but some are not well trained and sometimes look overwhelmed when there is a rush and don't respond to queies. Apart from it, the hotel is excellent.
Stayed 4 nights in Dec 2017
Response from Bheem on 14 Jan 2018
Dear Mr.Pluto, Namaste!!! Greeting from Regenta Central Herald Mysore!! ,hope you have enjoyed our hospitality and services ,will take your feed back positively and take it forward .Once again thanking you for patronizing our hotel, looking forward to see you soon @ RE:GEN:TA. Best regards Bheemaiah Front office Manager .

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff
Very helpful staf, who assisted with arrangements for local travel and sightseeing.
Stayed 2 nights in Dec 2017
Response from Bheem on 14 Jan 2018
Dear Mr.Charles, Namaste!!! Greeting from Regenta Central Herald Mysore!! Thank you so much for your valuable feedback,hope you have enjoyed our services. Once again thanking you for patronizing our hotel,looking forward to see you soon @ RE:GEN:TA. Best regards Bheemaiah Front office Manager .

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Stay away - fake TripAdvisor reviews
First room wasn’t clean. Second day toilet wasn’t cleaned well. Bed wasn’t made correctly- Comforter was touching floor on one side. Ordered in room dinner and next day the table glass top still wasn’t cleaned well. Cleaning manager has ego issues and doesn’t understand definition of “clean”. TripAdvisor reviews either fake or for “first” stays when hotel was brand new.
Stayed 2 nights in Dec 2017
Response from Bheem on 14 Jan 2018
Dear Sir, Namaste!!! Greeting from Regenta Central Herald Mysore!! A sincerer apologize for facing several issue from our end, will make sure it will not repeat further and assure that your stay with us will be comfortable on your next visit, looking forward to see you soon @ RE:GEN:TA. Best regards Bheemaiah Front office Manager .

10/10 Excellent

Kishan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great For Now, All the Best For The Future
Excellent feel for the stay. Nice location, Clean Place. A New Hotel, very well maintained. I do hope they will retain the standards for the years to come.
Stayed 1 night in Nov 2017
Response from Bheemaiah on 8 Apr 2019
Dear Mr. Kishan , Namaste!!! Greeting from Regenta Central Herald Mysore. Thank you for taking time out to write about your experience with us. your kind words and effort to share you precious review with us is well appreciated We are happy to hear, you had a memorable stay. We look forward take a pleasure of welcoming you back @ Regenta Central Herald

10/10 Excellent

Saji, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unplanned visit to Mysore
This was an unplanned visit to Mysore from bustling and crowded Bangalore. Reached Mysore by early afternoon without any hotel reservations. Was looking around when we came across Regenta on Nelson Mandela road. Booked the room on the spot and have not regretted the stay. Rooms are very clean and spacious, very friendly and helpfull staff, excellent food menu and closeness to the city made it a wonderful experience. I would definitely recommend this hotel to my family and friends.
Stayed 4 nights in Oct 2017
Response from Bheemaiah on 8 Apr 2019
Dear Mr. Saji,Thank you for staying with us & for this fantastic review! Your words have justified all the hard work that our entire team puts in to ensure a happy stay for all our guests We always go the extra mile to ensure total comfort to each & every guest visiting us & it is therefore extremely satisfying to be so positively acknowledged for our efforts.We look forward take a pleasure of welcoming you back @ RE:GEN:TA

10/10 Excellent

Francesca, Milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel nuovo molto confortevole
Siamo state benissimo in questo bell'hotel accogliente e pulitissimo, a pochi minuti di rickshaw dal centro. Eccellente il rapporto qualità prezzo.
Stayed 2 nights in Apr 2018
Response from Bheemaiah on 8 Apr 2019
Dear Guest, Namaste!!! Greeting from Regenta Central Herald Mysore. Thank you for taking time out to write about your experience with us. your kind words and effort to share you precious review with us is well appreciated We are happy to hear, you had a memorable stay. We look forward take a pleasure of welcoming you back @ Regenta Central Herald