Superior Twin Room, 2 Single Beds
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Reviews of Planet Hollywood

3.5 out of 5
Planet Hollywood
GB Road, Thane, MH

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

8.6/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Jubilant

Business traveller
Disliked: Staff & service, amenities
Nothing special....
Stayed 1 night in May 2024

10/10 Excellent

Shiv

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great service and food options!
Stayed 3 nights in Nov 2023
Response from Dheeraj (Revenue Manager) on 29 Nov 2023
Thank you for your valuable feedback and we assure you that to keep maintaining the same.

8/10 Good

Nitish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Dheeraj on 20 Jul 2023
Noted

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
The reception staff
Stayed 2 nights in Mar 2023
Response from Dheeraj Kamble on 25 Apr 2023
Dear Guest, Greetings from Planet Hollywood Thane. Thank you for your feedback about your recent stay at our hotel. We appreciate you taking the time to share your experience. We are pleased to hear that you enjoyed your stay overall, We hope you will choose to stay with us again in the future, and we promise to make your next stay even better. We look forward to welcome you back soon. Warm Regards, Dheeraj Kamble. Revenue Manager.

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Dheeraj Kamble on 25 Apr 2023
Dear Guest, Greetings from Planet Hollywood Thane. Thank you for your feedback about your recent stay at our hotel. We appreciate you taking the time to share your experience. We are pleased to hear that you enjoyed your stay overall, We hope you will choose to stay with us again in the future, and we promise to make your next stay even better. We look forward to welcome you back soon. Warm Regards, Dheeraj Kamble. Revenue Manager.

2/10 Terrible

Wade

Travelled with group
Disliked: Staff & service
The listing was easily misguided. Took a trip to Las Vegas, upon arriving I found that my reservation was in India. On top of that I could get no help in the situation.
Stayed 4 nights in Mar 2023
Response from Dheeraj Kamble on 27 Mar 2023
Dear Guest please get in touch with expedia.com

10/10 Excellent

S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Wish I Could Give More STARS!!!
One cannot go wrong with this hotel stay. Nice, clean, spacious and comfortable room. What makes it better is the STAFF!! Each and everyone was humble, attentive, caring, swift in response you just name it. Anyone who is looking a hotel in Thane (Mumbai) this is the place to go.
Stayed 5 nights in Jan 2023
Response from Dheeraj Kamble on 7 Feb 2023
Thank you for your review looking forward to welcome you back

8/10 Good

Kerstin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal war sehr freundlich und hilfsbereit. Aber man merkte, dass noch viele neue Mitarbeiter gab, die erst ihren Job noch lernen mussten. Aber das hat unseren Aufenthalt nicht gestört. Ich würde wieder hier buchen.
Stayed 4 nights in Mar 2023
Response from Dheeraj Kamble on 25 Apr 2023
Dear Guest, Greetings from Planet Hollywood Thane. Thank you for your feedback about your recent stay at our hotel. We appreciate you taking the time to share your experience. We are pleased to hear that you enjoyed your stay overall, We hope you will choose to stay with us again in the future, and we promise to make your next stay even better. We look forward to welcome you back soon. Warm Regards, Dheeraj Kamble. Revenue Manager.