Mount Laurel Holidays from NZ$3,496

Staff was very helpful and kind! Went the extra mile!

Very clean property, everything was as described. We enjoyed the area, with many historic sites within walking distance.

I arrived very late. At checked in, the customer service agent noticed my reservation was for the next day. He checked the room rate for that night, it was close to $1K and suggested for me to check online since I still have 10 minutes before midnights. I did managed to get a room at a similar rate to my other booking. I really appreciate this agent’s effort to assist me through this process and also allowed me to have the same room for the next block of reservation which started the following day. The hotel atmosphere is vital and warm. The room is spacious, upgraded and artfully designed. The room and bathroom is very clean and well maintained. I will definitely return to this hotel next time I am in the area/

Location was good but the pool closed at 8pm. It was 110 degrees and we couldn’t use the pool. We had four people in our room and never had enough towels; 2or 3 depending on the day. Housekeeping left trash sitting on counter and never finished. Alan was wonderful when we dropped our bags off the first day!

Rude reception staff on arrival. The lobby was a building site - no coffee shop as advertised (was also a building site), breakfast was poor - eggs were inedible and despite asking for coffee twice it never came in 30 minutes. The room itself was clean but the bathroom has huge amounts of dust in the extractor and hairs left in the shower tray. No full size curtains to block out the outside light a so bizarre. Probably the worst Hilton Doubletree I’ve stayed at by some way.