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"I gave this hotel a 3, because it has the POTENTIAL to do better, the hotel could use some love and care - it would really benefit the owners of this hotel to read customer reviews. From the outside the property looks like it's under some kind of renovation, there's a market nextdoor to the hotel with boarded up windows, and trash behind the building. A bunch of old air conditioning units, it makes the property look really ran down and unappealling. The lady who checked me in was very uninformative, she gave no information about check out time or breakfast hours, and then pointed me towards my room. I had to give a $150 cash deposit because I live in a 50 mile radius of the hotel, I don't see the point/benefit, and all customers should be treated equally. The room was tolerable, the bed was surprisingly clean, it could use some paint and new fixtures. Some mold was present in the shower, there was no hand soap, the shower head had pink mold present. There was no hot water, called the front desk and they gave me a long excuse but still didn't make it right to keep a customer. The entire hotel had no hot water. Check out was long, the front desk worker had to walk all the way to my room (211) to make sure there was no damage to get my cash deposit back. I definitely will not go back or recommend this hotel. "

"Every thing was great "

"Excellant"

"Very nice hotel. Have stayed here several times. The only drawbacks to me are the water pressure from the shower head and the height of the commode. This visit, the water drained extremely slow from the sink, an easy fix I’d think. Will I still continue to stay here? Probably so. It’s great in every other way: location, cleanliness, comfort, safety. "

"Breakfast buffet was wonderful! We love Drury Inn and try to stay there if one is available when we travel. Staff is always super friendly. Two meals a day! Hotels are always clean and well maintained! "

"The carpet was worn, there was metal sticking out from the bed and I banged my leg on it. Ouch! The staff is wonderful and the room was clean, but the carpet needs to be replaced. "

"Inspite of telling them that we had handicap person with us was given a room very far away from elevator and the front entrance "

"Room was clean. Beds were too soft and sunk in when we laid on them to sleep. Breakfast choices were pretty good. This is the second Hampton Inn in a row we have stayed at who no longer uses the Nice. SOFT and fluffy comforter on the beds. Whomever thinks using mattress pads for blankets is going to drive myself and others away from booking Hampton!!!"

"Air conditioning was excellent and parking was safe. "