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Reviews of Monterey Plaza Hotel & Spa

4.5 out of 5
Monterey Plaza Hotel & Spa
400 Cannery Row, Monterey, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1050 out of 1361 reviews" "
Rating 8 - Good. 182 out of 1361 reviews" "
Rating 6 - Okay. 72 out of 1361 reviews" "
Rating 4 - Poor. 37 out of 1361 reviews" "
Rating 2 - Terrible. 20 out of 1361 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jo Ann, Oakland

Liked: Cleanliness, amenities, property conditions & facilities
Ocean view
Stayed 1 night in May 2024

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful clean and perfect area!
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Monterey Plaza Hotel is a gem. The facilities, rooms, views, convenient walking distance to Cannery Row are all incomparable. That said, the most amazing aspect is the staff. Pleasant, available, helpful - what a group of terrific people. This is a charming hotel that presents as an 'old world' property (the 2018 remodel was extremely well done). You will not find a better or more enjoyable hotel in all of Monterey (and surrounds) - not to mention the location right on the Pacific ocean.
Stayed 1 night in May 2024

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Aaron, Cuyahoga Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, and courtesy shuttle was unexpected surprise.
Stayed 2 nights in Apr 2024

10/10 Excellent

Eluvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ruiqi

Liked: Cleanliness, staff & service, property conditions & facilities
Big room, Clean, good view, nice staff
Stayed 1 night in Apr 2024

6/10 Okay

Valeria

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and the location was great, walking distance to everything yet not as busy
Stayed 2 nights in Apr 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Miao, Palo Alto

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 2 nights in Apr 2024

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it all
Stayed 2 nights in Apr 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Ellison

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful property perfect location with amazing customer service I will definitely be visiting this location again
Stayed 1 night in Apr 2024

10/10 Excellent

karin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on the ocean with beautiful views. Love the spa!!
Stayed 1 night in Apr 2024

10/10 Excellent

Sumona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Feather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is magnificent, nice touch with the binoculars and ‘sea lion noise earplugs’ in the room. Restaurants on property are excellent, and room service is prompt and delicious. The rooms are very comfortable - from the valets to housekeeping, the staff is exceptional. Love being right down by Cannery Row. We stayed for the firsttime three years ago, and have made it a part of every Monterey stay since.
Stayed 2 nights in Jan 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

mary

Liked: Cleanliness
awesome views
Stayed 2 nights in Apr 2024

10/10 Excellent

Soon Myung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My daughter loved this hotel. The view was great and dining options are wonderful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Nadine

Stayed 1 night in Mar 2024

10/10 Excellent

Caroline

Stayed 1 night in Apr 2024

10/10 Excellent

karin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely beautiful scenery from the room and roof spa
Stayed 1 night in Apr 2024

8/10 Good

Staci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sougata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seaside view is amazing, but food options are less and food inside restaurants within the hotel is very expensive
Stayed 1 night in Apr 2024

10/10 Excellent

Swati

Liked: Cleanliness, staff & service, property conditions & facilities
We had great time!
Stayed 2 nights in Apr 2024

10/10 Excellent

Ayanna

Stayed 1 night in Mar 2024

6/10 Okay

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
In room dining was poor
Stayed 1 night in Apr 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful oceanfront property!
Stayed 2 nights in Mar 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in Mar 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Will stay here again for sure.
Stayed 1 night in Mar 2024

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great, every room was immaculate and you can’t beat the rooftop hot tub and spa. I had a great time!
Stayed 1 night in Mar 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024

10/10 Excellent

wenching

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Chris, Huntersville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love the quaintness of the hotel and room…very friendly staff and very clean. But most importantly, we love the otters and sea creatures. It’s so nice to step out and watch the otters
Stayed 1 night in Mar 2024

10/10 Excellent

Heidi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Quiet and peaceful
Stayed 2 nights in Mar 2024

10/10 Excellent

Dhammika

Liked: Cleanliness
Stayed 2 nights in Mar 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Bishal

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is amazing
Stayed 1 night in Mar 2024

8/10 Good

Baljinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Adam

Stayed 2 nights in Mar 2024

10/10 Excellent

Rhonda

Travelled with partner
Matthew was amazing. He checked us in for our stay and was very friendly and helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is awesome 😊😊👌👌
Stayed 1 night in Mar 2024

8/10 Good

Mariano

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property
Stayed 2 nights in Mar 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Level of service and genuinely kind staff all around. I was traveling alone and felt very comfortable with engaging staff and using hotel facilities. The Spa was incredible- I felt lime I was the person in the commercial! So very luxurious without being stodgy. Perfect for what was a much needed escape from the everyday to celebrate life with a pampered relaxation.
Stayed 4 nights in Mar 2024

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, quality hotel. Nespresso and real coffee cups. No paper or plastic. Separate vanity area with appointments for us girls. No sharing the bathroom, standing in the hall or leaning over the desk to be by a mirror or lighting. Beautiful and very near the water
Stayed 1 night in Mar 2024

10/10 Excellent

Miss

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024