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Reviews of Casa Munras Garden Hotel & Spa

3.5 out of 5
Casa Munras Garden Hotel & Spa
700 Munras Ave, Monterey, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 898 out of 1355 reviews" "
Rating 8 - Good. 297 out of 1355 reviews" "
Rating 6 - Okay. 101 out of 1355 reviews" "
Rating 4 - Poor. 33 out of 1355 reviews" "
Rating 2 - Terrible. 26 out of 1355 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical hotel, very well maintained and clean. Comfortable beds and on site restaurant.
Stayed 3 nights in May 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right in the heart of Monterey. Close to everything you may want to do. Staff is very helpful and friendly. Recommend this property
Stayed 2 nights in May 2024

10/10 Excellent

Maria Leonora

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here, love that they had a restaurant. The food was delicious. Staff was friendly. Place was perfect for a weekend getaway. Parking was easy and it was close to everything. We stayed for mother’s day weekend to go to the aquarium and it was great. I’d recommend and stay here again.
Stayed 2 nights in May 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The out door is very nice and clean the personal are very friendly I love it thank you 🙏😊😊
Stayed 1 night in May 2024

10/10 Excellent

Courtnee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Casa Munras was delightful. The room was spacious with the most comfortable bed. The location was perfect as it was a few minutes walk from the downtown shops and restaurants. Will definitely be staying here again.
Stayed 1 night in May 2024

10/10 Excellent

yiru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super nice. The property is completely remodeled. Very clean. But the air condition unit is very loud. We are there when the weather is perfect, no need to use the air condition. Not an issue for us.
Stayed 1 night in May 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, and walking distance from shopping and restaurant's. Parking was tight.
Stayed 1 night in Feb 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I think that the staff was courteous and ver pleasantly attentive. Ther were 2 issues at the restaurant with items appearing on our bill or someone elses bill. Everything is in walking distances and the spa is excellent. Kudos to cj and Anthony our masseuse. Overall 4.5 stars.
Stayed 1 night in May 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint and charming
Stayed 1 night in May 2024

10/10 Excellent

MELCHIOR

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in May 2024

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and bar on site. Rooms are super clean. Great option in Monterey.
Stayed 2 nights in Feb 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've been staying at Casa Munras for the past 10 years - it is a real Monterey Bay get away, wonderful staff and very nice rooms, close to everything!
Stayed 1 night in May 2024

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
We had one of our favorite stays here! Such a beautiful room and a wonderful restaurant on site. We will stay here every time we come to Monterey!
Stayed 3 nights in May 2024

8/10 Good

Cyndi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We like this hotel. It’s really nice, cute and quaint. The only problem (probably because of the age) is that we had a bit of a noise issue. Between the sound of the people “stomping around”above us, the wind whistling in the crack around the front door and the sound of the heater going on all night, we had some trouble sleeping. Otherwise we would highly recommend it.
Stayed 2 nights in May 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cozy. Loved the fireplace. Will stay again.
Stayed 2 nights in May 2024

10/10 Excellent

Alejandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night, but I wish I would’ve stayed a few more nights. It was such a nice, quiet hotel. I will definitely be staying here next time I’m in town.
Stayed 1 night in May 2024

10/10 Excellent

Ruttanatip, Fitchburg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff, great location to downtown & eateries, and easy access to public transportation
Stayed 2 nights in Apr 2024

10/10 Excellent

Lynne

Stayed 1 night in May 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location. The plants, flowers and overall garden areas were pretty. The rooms were clean and well maintained. My only complaint is small - I asked for a wake-up call and I didn’t receive one.
Stayed 4 nights in Apr 2024

10/10 Excellent

lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly
Stayed 1 night in Apr 2024

6/10 Okay

Yanna, Princeton

Travelled with group
Liked: Cleanliness, staff & service, amenities
Small and not ventilated room. Otherwise comfortable bed with clean bedding, clean and spacious bathroom. Convenient location.
Stayed 1 night in Apr 2024

10/10 Excellent

CALEB

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness is exemplary. The entire staffs from the cleaning crew and front desk were outstanding in taking care of us during our stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room, would definitely come back for a weekend getaway.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Christina

Liked: Cleanliness
Stayed 1 night in Apr 2024

6/10 Okay

Scott, Irvine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We are half way through our stay. On the plus side, I do like the location, as it’s close to downtown and very walkable. Check in was easy and the employee was very nice and helpful. They do charge $17/day to park, which is unnecessary. It’s all open parking, and the “free” car charger is not working. The room is large and clean and the bed is comfortable (soft). We got put in an accessible room, which is fine. You can tell the room was either a smoking room at some point, as there is a very faint smell still lingering in the room. The room is also close to the maintenance shed and dumpster, so it’s kind of noisy, even very early in the morning. For the price paid, I would at least expect some complimentary water bottles in the room, especially since it marathon weekend. Most hotels I’ve stayed in for races usually do some nice extras for the runners these weekends. Overall, this is a decent place to stay while in Monterey, but there were still a few negatives to keep me from bumping it up a star.
Stayed 1 night in Apr 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Apr 2024

10/10 Excellent

Timothy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the open air style of Casa Munras. Walking out of the room into gardens with the seagulls and sunshine is my style. So much better than a big hotel on the water where you cannot gain access to the water, or the sun, smells and nature that make Monterey great.
Stayed 4 nights in Apr 2024

8/10 Good

Gennady

Stayed 4 nights in Apr 2024

6/10 Okay

Kushan

Disliked: Staff & service
It was average quality and the reception was not welcoming. On top of that they charged almost 20 to park outside in the open lot Lol. They could have covered that in the price of the hotel. We also were irritated with the constant swimming pool pump running all night next to our room.
Stayed 1 night in Apr 2024

10/10 Excellent

Laura

Stayed 1 night in Apr 2024

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and area was very quiet
Stayed 2 nights in Apr 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute
Stayed 1 night in Apr 2024

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was more then we expected. It was all excellent.
Stayed 4 nights in Apr 2024

10/10 Excellent

Darleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location where you can walk everywhere you want to go in Monterey. Beautiful, clean property with a superbly friendly staff. We've stayed here several times and it never disappoints!
Stayed 2 nights in Apr 2024

8/10 Good

JoAnna

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was charming and I traveled with my pup. I felt having wood floors was a challenge especially hearing everything from the person staying above me. The room was smaller then I had thought, access to the mini fridge, the small details of the room felt dated. Like a glass table and large chair that took up space that was unusable. There were no trash bags so it felt like it wasnt the cleanest so i was taking it outside, we stayed in room 151. I am a federal employee so i would stay at the Hyatt with the spacious of their rooms, the carpet, and layout. Walking around the area it felt nice but the room was dark, small and oversized furniture for such an already small room with no carpet wasnt for me.
Stayed 3 nights in Apr 2024

8/10 Good

Monserrat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at this place and it was just as good as the last one. The rooms are clean and the hotel feels safe. We will definitely stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mary, Oxnard

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and fast, dinning at Esteban’s was delicious our server was very attentive (Salome). Will definitely stay here again.
Stayed 2 nights in Apr 2024

8/10 Good

Daniel

Stayed 2 nights in Apr 2024

10/10 Excellent

Kevin W.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Close to everything Wonderful staff
Stayed 2 nights in Apr 2024

10/10 Excellent

David, Eastham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect family oriented stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Radia

Stayed 2 nights in Mar 2024

10/10 Excellent

Elvira

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location, walkable distance to downtown and staff is very friendly really enjoyed how pet friendly they are
Stayed 2 nights in Mar 2024
Response from Casa Munras Garden Hotel & Spa on 22 Apr 2024
Dear Elvira,Thank you for the outstanding 5-star ratings and comments. We're glad our staff was very friendly, and you had a perfect time staying with us while enjoying our location and pet-friendly accommodations. We look forward to welcoming you back during your next visit to Monterey.Sincerely,Casa Munras Garden Hotel & Spa

8/10 Good

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024