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recently updated property with ok breakfast bar. if visiting during a holiday rush it can run out of food. biggest negative is the lack of adequate sound proofing flooor above had crazy kids stompin from 7am.could clearly hear people in hallways too.
We stayed from Saturday to Tuesday. Clean and simple. The included breakfast was nice. Hot, fresh food every morning. The surrounding area is peaceful, with less traffic but not far away from the old fisherman’s wharf, Trader Joe’s, and various restaurants.
The room is plenty spacious for a family of 3 or 4. The included parking is easy to get to. Staff is friendly. We had an all around pleasant stay. Would stay again.
Brian
Stayed 3 nights in Mar 2024
6/10 Okay
Stephen
Travelled with family, Travelled with family and small children
2 Apr 2024
Heated pool and spa. Continental breakfast was just okay.
I have nothing but good things to stay about our stay here. The front desk staff were so friendly and accommodating. The parking was easy and plentiful. There is tea and coffee always available in the lobby. The room was clean and had a sliding door with a screen, for fresh bug free air. The beds and pillows were super comfy. I didn’t hear a single noise during the night. There was a wonderful ceiling fan, which I think should be mandatory in all hotel rooms. The sink was separate from the toilet and shower, which makes sharing a room so much easier. There was plenty of hot water. The cooked breakfast was yummy. A couple of our group said the coffee was bad. I don’t drink coffee (it always tastes bad to me), so I’d say this place was perfect with no room for improvement. The Best Western will now always be my first choice when staying in Monterey.
Nice clean hotel. Comfy bed. Water pressure pretty good. The breakfast was nice to have before a day in Monterey. Close to the theater we saw a show and easy to get to cannery row as well.
Comparing with other Best Western hotels everything was very good except the ice machine in our floor was defective and the food portion in the breakfast area smaller.
Very nice. Comfortable accommodations. Modern and updated interior. Good breakfast buffet. Very good staff .
PAMELA
Stayed 1 night in Oct 2023
4/10 Poor
Otilia
Travelled with partner
16 Oct 2023
Liked: Cleanliness, staff & service
Kids running up and down the hallway. People talking and slamming door etc
Otilia
Stayed 1 night in Oct 2023
Response from - on 16 Oct 2023
Dear Otilia,Thank you for completing a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements.Our team and I are regretful that your stay was not a quiet and peaceful one. Our apologies for all the noise irritants and any and all inconveniences. Sincerely,Diane SpadaroGeneral ManagerBest Western Plus Monterey In
The staff at best Western was warm, helpful, and friendly. The room was good size with a comfortable bed, sitting area, work space, and a TV. They were an endless number of places for food within a couple of miles. The beach was a short drive away. We would stay here again anytime. Breakfast is available and the coffee was even good.
Dear Sherry,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements.If I can provide any assistance, please don't hesitate to contact the property directly.Sincerely,Diane SpadaroGeneral ManagerBest Western Plus Monterey Inn
10/10 Excellent
Adriana
Travelled with family, Travelled with family and small children
Perfect location! Close to beach and across the street to Mountain Mikes and gas station. Free Breakfast in the morning eggs and bacon are the paper like foods but cereal and fruit, oatmeal, milk is much appreciated when traveling with kids! Over all comfy beds and good location!