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Reviews of Nyali Beach Holiday Resort

3.5 out of 5
Nyali Beach Holiday Resort
Bungalows Road, Nyali, Mombasa

Reviews

6.6
Rating 10 - Excellent. 3 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 4 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 2 out of 10 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
A nice beach hotel.
The checkin was quick and staff were helpful, the pool is nice and big. There is no ac in the lounge area which is annoying. The cottage was decent. Right on the beach which is so nice.
Stayed 1 night in Jan 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

2/10 Terrible

Alastair

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
The proximity to the beach was great. The staff were great and helpful. The food at the restaurant was overpriced and horrible most of the time.
Stayed 9 nights in Dec 2018

6/10 Okay

vara, London

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nice location as close to beach
The staff and food from the chef is excellent. The hotel is run down needs renovating especially the smelly bathroom. If you wish to stay please take your own bed linen as it has stains/marks on it. Also take a spare toilet seat so you can replace when you get to your room. The staff are very helpful and considerate and polite. The service is very good if you can tolerate the bathroom. The others hotels adjoining are no better as the bathroom is very large compared to other hotels in the area. No bath just walk in shower if you like this.
Stayed 6 nights in Feb 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Robbed
While sleeping got robbed. Staff was slow to respond. Still waiting for my refund because I checked out the following morning. Awful experience and not safe overall.
Stayed 4 nights in Jan 2018

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jan 2018

6/10 Okay

Sibhs, Nairobi

Disliked: Cleanliness, property conditions & facilities, room comfort
Too expensive for the quality you get
We checked in and we were put in a room with a very smelly bathroom. Also, the bedsheets had lipstick marks on them, which was very worrying about the facilities' hygiene. We requested a room changed and we were moved to a slightly better room but the AC in that room was not working. At that point, we couldn't be bothered to ask for another relocation. Fortunately, we had traveled with our own towels and beddings because at that point we couldn't trust any of their stuff.
Stayed 3 nights in Dec 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness
Preis-Leistung war Oke
Wlan war sehr gut im Zimmer (107) Negativ Punkt: Man wartet mindestens 1 Stunde auf das essen. Es spielt keine Rolle was man bestellt. Also gehen Sie bitte ins Restaurant bevor Sie Hunger haben. Im Zimmer hat es zum Teil viele kleine Ameisen. Die Matrazzen sollten schnellst möglich gewechselt werden (Flöhe und Milben).
Stayed 10 nights in Dec 2017