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Reviews of Quality Inn Mobile West Tillmans Corner

2.5 out of 5
Quality Inn Mobile West Tillmans Corner
5650 Tillmans Corner Pkwy, Mobile, AL

Reviews

6.4
Rating 10 - Excellent. 79 out of 444 reviews" "
Rating 8 - Good. 142 out of 444 reviews" "
Rating 6 - Okay. 82 out of 444 reviews" "
Rating 4 - Poor. 60 out of 444 reviews" "
Rating 2 - Terrible. 81 out of 444 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Apr 2024

4/10 Poor

Luke

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Spider web with eggs in bathroom. Shower head was leaking water but still worked. Trash hadn’t been emptied
Stayed 1 night in Apr 2024

2/10 Terrible

Ferdinand

Travelled with pets
Disliked: Staff & service, amenities
It was listed on your website as pet friendly. When I tried to check in I was told it's no pets allowed. The woman at the desk told me she what wrote in the remarks section when making the reservation "Pet Friendly " But she didn't try to contact me before arrival, Expedia didn't either. In the morning I found out she charged my debit card for a $70 no show fee. Then they refused to give it back. I filed a dispute with my bank. Quality Inn customer service stanks to high heaven.
Stayed 3 nights in Apr 2024

8/10 Good

LaQunda

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Charles

Liked: Staff & service
Disliked: Property conditions & facilities
Great price, comfortable bed, easy access location, but needs a refresh.
Stayed 1 night in Apr 2024

10/10 Excellent

Joe, Trinity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in with great location! Lots of food and shopping areas close
Stayed 1 night in Mar 2024

10/10 Excellent

Joe, Trinity

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and clerks are great
Stayed 1 night in Mar 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
A junkie scoped out my car when I was checking in then ambled over to the next motel. Creepy!
Stayed 1 night in Mar 2024

2/10 Terrible

Marshall

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I ordered a non smoking room and they gave me a smoking room. They said it would be an up charge for nonsmoking. I paid for the room before I arrived and the they want another $60 deposit upon checking. The first room had no power and I had to get a second room. The lady at the front desk said I should have just call her and the room would have been cheaper. I’m not going to stay here anymore.
Stayed 1 night in Feb 2024

2/10 Terrible

Ray

Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty room, it’s very outdated, carpet filthy, shower nozzle squirt all around but very little where you want it. It’s better that freezing but I’ll sleep in my car before I stay there again.
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Go literally anywhere else
Absolutely disgusting. Nothing felt clean room smelled like mold and mildew. Vagrants all over the place
Stayed 1 night in Jan 2024

6/10 Okay

Laura

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ghislaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

raul

Stayed 1 night in Jan 2024

8/10 Good

Bertha

Stayed 1 night in Jan 2024

2/10 Terrible

Janice

Stayed 1 night in Jan 2024

2/10 Terrible

Mark

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fruendly
Stayed 1 night in Dec 2023

2/10 Terrible

Ing

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is missing a smoke alarm, electric covers, tissue paper, nor soaps. The bathtub is scratched and stained. Towels are thin and flimsy and dirty looking. Does not seem to be ready to rent out to guests. No quality in this QUALITY INN what so ever!! I am scared for breakfast tomorrow.
Stayed 1 night in Dec 2023

4/10 Poor

yarnell

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Tyler

Liked: Staff & service, property conditions & facilities

8/10 Good

Lekrisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay
Ms.briget at the front desk help me check in she was very funny and sweet thanks for your help
Stayed 2 nights in Dec 2023

10/10 Excellent

Shane

Stayed 1 night in Nov 2023

2/10 Terrible

Angel

Stayed 1 night in Nov 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good room at bargain prices
Well kept property and very quite, no disturbing rood nosies . the bed was very comfortable
Stayed 1 night in Nov 2023

10/10 Excellent

josh

Stayed 2 nights in Nov 2023

4/10 Poor

Suzanne

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst encountered in our summer cross-country trip
Second floor, no elevator. Unpainted dry wall in bathroom. Strong cleaning product smell then moldy smell during night and in morning. Breakfast offerings minimal tho did include waffles but no yogurt or fresh fruit. Very low water pressure in tap, did not c shower as tub looked unclean. Only one bed in room but that made space for yoga mat stretching!!
Stayed 1 night in Jul 2023

6/10 Okay

Art

Disliked: Cleanliness, staff & service
Worst staff of any place I’ve stayed. Very unpleasant people that acted like they were going out of their way to check customers in.
Stayed 1 night in Jun 2023

4/10 Poor

Luz

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointed with this property room needs serious upgrades smells awful breakfast was nasty and disgusting!
Stayed 1 night in Jun 2023

8/10 Good

Ralf

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Richard

Liked: Staff & service, room comfort
Not horrible but disappointing.
We found the hotel to be clean but there are no frills. In the first room we were assigned the fire alarm kept going off when the heat from the furnace came on. In the second room the fire alarm did not go off because it was hanging from the wall. The beds were fairly comfortable. In the morning we tried to use the ice machine in the vending area; it was broken.
Stayed 1 night in Mar 2023

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Poor service
Hotel in Poor condition - refrigerator would not close properly, vacuum cleaner left inside room, only 2 towels for 4 guests, no coffee, coffee cups, creamer in breakfast room, ran out of breakfast items
Stayed 1 night in Mar 2023

2/10 Terrible

Louis

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
staff did not know how to check in guests. Room did not have basic amenities in it such as towels and a working coffee maker. Breakfast was so pitiful we went to a fast food restaurant
Stayed 1 night in Mar 2023

2/10 Terrible

Donna, spring

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Nothing was good about this hotel. Walked in to a strong pee or ammonia odar that kept piercing my nose. The toilet had paper floating to the top, towel was folded dirty, pee in the tub and the bed was poorly made, as if covering dirty sheets. I refused to touch anything so can't confirm if sheets were clean. I take pics and show the font desk worker she just says eww gross and walks away. To tell me I had to deal with cancelation with my 3rd party! Worst place ive ever stayed!
Stayed 1 night in Mar 2023

2/10 Terrible

Jennifer

Stayed 1 night in Mar 2023

4/10 Poor

Shannon

Business traveller
Disliked: Staff & service, amenities
I will not return to this property. Check-in took nearly half an hour as it seems the staff had problems figuring out the Expedia reservation. Then once arrival to the room the key didn't work so had to return to the front desk for a reset key. Then management decided to charge me an extra fee for an additional guest and didn't even provide a second key. When I inquired about the additional charge management said I shouldn't have used Expedia and should have booked with them directly. Will not return to this property again.
Stayed 1 night in Feb 2023

4/10 Poor

Rashad

Disliked: Staff & service
Stayed 1 night in Feb 2023

10/10 Excellent

mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good value. Very accommodating
Stayed 1 night in Jan 2023

4/10 Poor

Shannon, Joelton

Disliked: Cleanliness, staff & service, property conditions & facilities
I have stayed here before and liked it alot it was clean, quiet and beds were comfortable but this time I checked in and got to room to see evidence of bed bugs and bathroom was filthy, bedding was torn and stained! I talked to manager she asked me to look at another room and apologized. She was nice and professional. The 2nd room looked better alot cleaner and it was late so I stayed. During the night I saw roaches crawling on the wall so I sprayed the room down and sprayed disenfectant on sink and cleaned it when I did all kinds of little bugs started falling from under rim into sink I cleaned and sprayed it and would have left but I was coming down with flu and it was late so I planned on leaving in morning, got up felt terrible, got really sick to stomach and was dizzy so I just got on website book again bc I was up for packing up and getting dressed but fell aaleep, girl from office came banging on door really loud 2 seconds after I told housekeeping I was staying was online booking again. I apologized to her that I hadn't finished booking yet I got sick , it wasnt quite check out time yet she starting yelling being very rude when there was no need I always pay on time, I always leave room cleaner than I found it had no company was there alone and very quiet just sleeping, I just happened to get very sic, if I hadnt I would've been gone anyway bc the room was not worth $90 a night it was dirty and bug infested

6/10 Okay

Robson

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Dec 2022

10/10 Excellent

Shannon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to and from major highway. Plenty of choices for dining. Property is being renovated but still available access to lobby area.
Stayed 1 night in Dec 2022

2/10 Terrible

Holly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When making the booking. The dates reset fir Christmas eve. When i showed up Nov 27th they had no booking. I had to rebook and see if they would refund. Which they refused. Even though it is almost a month away. Greed and bad on expedia. Ill never use u again.

8/10 Good

Marvin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My Expedia reservation did not give me a downstair room. as promised.
Stayed 1 night in Sep 2022

2/10 Terrible

Julia Lee

Disliked: Cleanliness, amenities, property conditions & facilities
place was beyond dirty and the room smelled so awful.
Stayed 1 night in Sep 2022

8/10 Good

Tyler

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

6/10 Okay

Delvin

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2022

2/10 Terrible

Jie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The worst room we’ve ever had. The room has mold many places on the roof, especially worse in the bathroom from floor to the wall, around handrail, door to the roof. It smells so bad and so humid, the bed and sheet feel wet. It was too late when we found out that. It shouldn’t be a room for people to stay.
Stayed 1 night in Jun 2022

6/10 Okay

Gabriel D

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The powdered eggs were awful 😞
Stayed 1 night in Jun 2022

8/10 Good

Miguel

Stayed 1 night in Jun 2022

2/10 Terrible

Trenita

Travelled with partner
Liked: Cleanliness
It have great shopping & dinning areas near it . The bath tub was not my favorite but minus that my stay was good
Stayed 1 night in Jun 2022