Mission Hills Hotels, Prairie Village

"Giant cockroach. At least 3 inches crawling on the wall of a room. Seen it right before going to bed. So that always helps a person sleep. Our sliding glass doors were broken. It rained and our carpet by the doors were soaked. The drawers on the Tv stand were broken and falling out. No way to use, glad we didn’t after the massive cockroach. Doors wouldn’t even stay shut unless you had the door locks up. Which were also broke. For a $400+ room I could have stayed somewhere cheaper and had a lot nicer room. Probably without cockroaches."

"Would not stay again. Walls and ceilings are paper thin. I could hear every word from the person above me’s phone calls at all hours. Also got woken up at 1230am by a small child screaming for ten minutes in the hallway. The bed was very uncomfortable and the towels were thin and tiny. Definitely not worth the money."

"I honestly didn’t feel safe, the non smoking room still smelled like smoke, I found a NEEDLE outside near the door to the entrance. Dirty carpets and chairs, pillows were horrible. When you don’t clean your hotel and you allow smoking everywhere you attract bums. The photos in the Google Photos looked fine but in person it’s horrible. Maybe spend more money and time shaping the hotel up. The staff was very friendly. "

"Great staff. Marriott standards!"

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"The man that checked me in was very rude and unhelpful. When I got to the room it was run down and hadn’t been updated in years. The carpet was stained and bunched in places. When I went to get breakfast the sausage patties were burned on a nasty pan and the eggs looked dry and burnt. Only things edible were the prepackaged muffin and a yoghurt."

"Very nice and conveniently located!"

"AC worked very well, room was small but enough space to work with for a few days. Shower was nice and hot, room service came by a couple times to replace towels and trash. I’d book again. "

"There is no housekeeping unless you are in the room. The only deliveries to the room is via robot. No in room dining. Rooms were not that clean. Not convenient to downtown. Casino was great and casino restaurants were great. The hotel needs to step it up."