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"Staff was great and room was well kept. Hotel is in great location. Next to train station and Shopping Mall. "

"Room was fairly clean and close to transit. Great location for various day trips. "

"I stayed at a room on a 9th floor. The room appeared to be a former condo of some sort that was converted to rental. The room itself was of good size, however that is where the positives end. The floor carpet was severly worn out and covered with stains. Kitchen table was not wiped clean, the furniture was old and dingy. Japanese style room had stains on sliding door paper. The hallway had even worse carpet that looked worse than motels in America. Overall, the hotel is very dated and needs major renovation. Hotel parking was full by 4:00 PM and I had to use an overflow parking that was away from the hotel. Breakfast was terrible: rice and Miso soup. For a base price of $120 per night this place just isn't worth staying at. "

"great experience with the staff and hotel "

"Beautiful facility and location. Great staff. Wonderful hot springs. Many amenities. Very reasonable price. Fantastic breakfast and social hours."

"Staff is very kind. Beautiful ocean view and delicious dinner and breakfast. We really enjoyed to stay. "

"Breakfast was delicious. Rooms are clean and comfortable. Thank you"

"Helpful staff. "