Garden
Check availability

Reviews of Campanile Hotel- Milton Keynes

3 out of 5
Campanile Hotel- Milton Keynes
40 Penn Road, Milton Keynes, England

Reviews

6.8
Rating 10 - Excellent. 168 out of 903 reviews" "
Rating 8 - Good. 291 out of 903 reviews" "
Rating 6 - Okay. 219 out of 903 reviews" "
Rating 4 - Poor. 122 out of 903 reviews" "
Rating 2 - Terrible. 103 out of 903 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
On leaflet breakfast was stated until 10-0 unfortunately this was incorrect and only until 9-0
Stayed 1 night in May 2024

4/10 Poor

Tony

Travelled with group
Liked: Amenities
My room needs tidy up during the day but couldn't find a cleaner. I slept inside my own mess though out.
Stayed 1 night in May 2024
Response from Management Team on 13 May 2024
Dear Tony,We apologize for the fact that your room was not cleaned during your stay with us. Our housekeeping team is always on the premises, so if you had contacted our reception team, they would have arranged for a housekeeping service for you. Our reception team is available 24 hours a day at the desk to assist you with any issues you may have.We hope to have the opportunity to serve you again in the near future and we thank you for your custom.Thank you,

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money, friendly helpful staff
Stayed 2 nights in Apr 2024
Response from Management Team on 13 May 2024
Dear Michael,Thank you for taking the time to leave us your review.We are pleased to see that you had an enjoyable stay and we were able to provide a good base for your visit.Thank you for your custom and we hope to receive you again in the future.

4/10 Poor

Alicia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Management Team on 22 Apr 2024
Dear Alicia,Thank you for taking the time to leave us your review.We hope that your next stay we will meet your expectations.Kind regardsManagement Team

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Very good sleep
Stayed 1 night in Mar 2024
Response from Management Team on 5 Apr 2024
Thank you for taking the time to leave us your review.We are pleased to see that you had an enjoyable stay and we were able to provide a good base for your visit.Thank you for your custom and we hope to receive you again in the future.

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very happy with not only the price but the unfortunate error made on our part on the breakfast times. We thought it ran to 10am, so at 9.10 they were quite happy to get the kitchen to cook us our very nice ‘full English’ Would stay again👍
Stayed 1 night in Mar 2024
Response from . on 13 Mar 2024
Thank you for taking the time to leave us your review. We are pleased that your stay was a largely enjoyable experience. Thank you for choosing to stay with us and hope to receive you again in the future. Kind Regards Management Team

2/10 Terrible

Jordan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from . on 27 Feb 2024
Thank you for taking the time to leave us your feedback. We are sorry to see that we didn’t meet expectations on this occasion and would like to assure you that we will use this information to provide a better guest experience. If you would like to discuss in any more detail, please don’t hesitate to contact us. Kind Regards Management Team

2/10 Terrible

Kiran

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are unclean and very old. Carpets are stained and bedding torn. Has a bad odour in the rooms and ripped bedsheets
Stayed 1 night in Feb 2024
Response from . on 28 Feb 2024
Thank you for taking the time to leave us your reviewWe are disappointed to read we did not meet your expectation on this occasion, and we would like to pass on our apologies.If you would like to discuss in any more details, please do not hesitate to contact us.Kind RegardsManagement Team

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from . on 22 Feb 2024
Thank you for taking the time to leave us your review. We are pleased that your stay was a largely enjoyable experience. Thank you for choosing to stay with us and hope to receive you again in the future. Kind Regards Management Team

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from . on 22 Feb 2024
Thank you for taking the time to leave us your review. We are pleased that your stay was a largely enjoyable experience. Thank you for choosing to stay with us and hope to receive you again in the future. Kind Regards Management Team

2/10 Terrible

Suraj

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from . on 22 Feb 2024
Thank you for taking the time to leave us your reviewWe are disappointed to read we did not meet your expectation on this occasion, and we would like to pass on our apologies.If you would like to discuss in any more details, please do not hesitate to contact us.Kind RegardsManagement Team

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Team work.
Staying at the Campanile is always without issue if you ask the staff for something it gets done.
Stayed 4 nights in Feb 2024
Response from . on 18 Feb 2024
Thank you for taking the time to leave us your review.We are pleased to see that you had an enjoyable stay and we were able to provide a good base for your visit.Thank you for your custom and we hope to receive you again in the future.Kind RegardsManagement Team

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from . on 12 Feb 2024
Thank you for taking the time to leave us your review. We are pleased that your stay was a largely enjoyable experience. Thank you for choosing to stay with us and hope to receive you again in the future. Kind Regards Management Team

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from . on 12 Feb 2024
Thank you for taking the time to leave us your review. We are pleased that your stay was a largely enjoyable experience. Thank you for choosing to stay with us and hope to receive you again in the future. Kind Regards Management Team

4/10 Poor

Paul

Business traveller
Stayed 1 night in Feb 2024
Response from . on 8 Feb 2024
Thank you for taking the time to leave us your feedback. We are sorry to see that we didn’t meet expectations on this occasion and would like to assure you that we will use this information to provide a better guest experience. If you would like to discuss in any more detail, please don’t hesitate to contact us. Kind Regards Management Team

8/10 Good

Robert

Travelled with partner
Liked: Staff & service, amenities
Ok for a 1 night stopover, property in need of some modernisation but had everything we needed for a pleasant stay
Stayed 1 night in Feb 2024
Response from . on 7 Feb 2024
Thank you for taking the time to leave us your feedback. We are sorry to see that we didn’t meet expectations on this occasion and would like to assure you that we will use this information to provide a better guest experience. If you would like to discuss in any more detail, please don’t hesitate to contact us. Kind Regards Management Team

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good staff does what it says on the tin
Stayed 5 nights in Jan 2024
Response from .. on 6 Feb 2024
Thank you for taking the time to leave us your review. We are pleased that your stay was a largely enjoyable experience. Thank you for choosing to stay with us and hope to receive you again in the future. Kind Regards Management Team

10/10 Excellent

OLIVER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very hospitable
Second time here and again felt genuinely welcomed. Breakfast was plentiful and tasty. Will come again. Thankyou.
Stayed 1 night in Feb 2024
Response from . on 5 Feb 2024
Thank you for taking the time to leave us your review.We are pleased to see that you had an enjoyable stay and we were able to provide a good base for your visit.Thank you for your custom and we hope to receive you again in the future.Kind RegardsManagement Team

4/10 Poor

Robin

Disgraceful
I was charged £12.50 for a pint of larger and a packet of peanuts - In the evening I stayed. - then I complained in the morning and found I should have only paid £8.50 !!!! Disgraceful- NO APOLOGY- RIPING OF CUSTOMERS !!
Stayed 1 night in Jan 2024
Response from . on 5 Feb 2024
Thank you for taking the time to leave us your feedback. We are sorry to see that we didn’t meet expectations on this occasion and would like to assure you that we will use this information to provide a better guest experience. If you would like to discuss in any more detail, please don’t hesitate to contact us. Kind Regards Management Team

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from . on 29 Jan 2024
Thank you for taking the time to leave us your review. We are pleased that your stay was a largely enjoyable experience. Thank you for choosing to stay with us and hope to receive you again in the future. Kind Regards Management Team

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family
Great staff
Stayed 1 night in Jan 2024
Response from les on 29 Jan 2024
Thank you for taking the time to leave us your review.We are pleased to see that you had an enjoyable stay and we were able to provide a good base for your visit.Thank you for your custom and we hope to receive you again in the future.Kind RegardsManagement Team

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family
It’s my 3rd stay here with family , a great hotel and staff are really lovely
Stayed 2 nights in Jan 2024
Response from les on 29 Jan 2024
Thank you for taking the time to leave us your review.We are pleased to see that you had an enjoyable stay and we were able to provide a good base for your visit.Thank you for your custom and we hope to receive you again in the future.Kind RegardsManagement Team

4/10 Poor

Lisa

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from les on 29 Jan 2024
Thank you for taking the time to leave us your feedback. We are sorry to see that we didn’t meet expectations on this occasion and would like to assure you that we will use this information to provide a better guest experience. If you would like to discuss in any more detail, please don’t hesitate to contact us. Kind Regards Management Team

10/10 Excellent

David

Stayed 1 night in Jan 2024
Response from . on 29 Jan 2024
Thank you for taking the time to leave us your review.We are pleased to see that you had an enjoyable stay and we were able to provide a good base for your visit.Thank you for your custom and we hope to receive you again in the future.Kind RegardsManagement Team

4/10 Poor

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a ridiculously noisy party occuring 2 doors down from my room at 8.30pm, I reported it but it was another 2 and a half hours before the people were removed. This ruined my stay and my sleep.
Stayed 1 night in Jan 2024
Response from les on 29 Jan 2024
Thank you for taking the time to leave us your feedback. We are sorry to see that we didn’t meet expectations on this occasion and would like to assure you that we will use this information to provide a better guest experience. If you would like to discuss in any more detail, please don’t hesitate to contact us. Kind Regards Management Team

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
No problems just a place to stay at reasonable cost.
Stayed 4 nights in Jan 2024
Response from les on 29 Jan 2024
Thank you for taking the time to leave us your review.We are pleased to see that you had an enjoyable stay and we were able to provide a good base for your visit.Thank you for your custom and we hope to receive you again in the future.Kind RegardsManagement Team

4/10 Poor

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Too noisy doors slamming all night police called out for people smoking in the rooms and being a nuisance shouting and swearing in the corridors nearly all night couldn't get much sleep because of this.
Stayed 1 night in Jan 2024
Response from les on 29 Jan 2024
Thank you for taking the time to leave us your feedback. We are sorry to see that we didn’t meet expectations on this occasion and would like to assure you that we will use this information to provide a better guest experience. If you would like to discuss in any more detail, please don’t hesitate to contact us. Kind Regards Management Team

10/10 Excellent

kuldip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nosy
Stayed 1 night in Dec 2023
Response from . on 21 Dec 2023
Thank you for taking the time to leave us your review.We are pleased to see that you had an enjoyable stay and we were able to provide a good base for your visit.Thank you for your custom and we hope to receive you again in the future.Kind RegardsManagement Team

2/10 Terrible

Dennis

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare noisy stay
Stayed here previously. This time on ground floor. Absolute nightmare ! Doors banging non stop from 6pm to around 0320hrs. Loud & drunk (female) customers allowed to run riot - no security or consideration to other guests. Car park facing room ... doors slamming till the early hours. Several loud 'builders' meetings in corridor ....
Stayed 4 nights in Dec 2023
Response from . on 21 Dec 2023
Thank you for taking the time to leave us your reviewWe are disappointed to read we did not meet your expectation on this occasion, and we would like to pass on our apologies.If you would like to discuss in any more details, please do not hesitate to contact us.Kind RegardsManagement Team

6/10 Okay

Sam

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Staff was very helpful and friendly also very welcoming , the food was good ,the room was ok the bed wasn't at all comfortably, but we was only booked for 1 night
Stayed 1 night in Dec 2023
Response from . on 7 Dec 2023
Thank you for taking the time to leave us your review. We are pleased that your stay was a largely enjoyable experience. Thank you for choosing to stay with us and hope to receive you again in the future. Kind Regards Management Team

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outlook
The room met its expectations and the staff were very friendly and professional.
Stayed 5 nights in Nov 2023
Response from . on 27 Nov 2023
Thank you for taking the time to leave us your review.We are pleased to see that you had an enjoyable stay and we were able to provide a good base for your visit.Thank you for your custom and we hope to receive you again in the future.Kind RegardsManagement Team

2/10 Terrible

Kevin

Stayed 1 night in Nov 2023
Response from . on 27 Nov 2023
Thank you for taking the time to leave us your reviewWe are disappointed to read we did not meet your expectation on this occasion, and we would like to pass on our apologies.If you would like to discuss in any more details, please do not hesitate to contact us.Kind RegardsManagement Team

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, lovely room
Stayed 1 night in Nov 2023
Response from . on 17 Nov 2023
Thank you for taking the time to leave us your review.We are pleased to see that you had an enjoyable stay and we were able to provide a good base for your visit.Thank you for your custom and we hope to receive you again in the future.Kind RegardsManagement Team

8/10 Good

Fidelis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overally good but breakfast finishes early. Could do with finishing at 1100hrs rather than 0900hrs
Stayed 2 nights in Nov 2023
Response from . on 16 Nov 2023
Thank you for taking the time to leave us your review.We are pleased to see that you had an enjoyable stay and we were able to provide a good base for your visit.Thank you for your custom and we hope to receive you again in the future.Kind RegardsManagement Team

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, shame about the lights
Stayed twice over one night on separate occasions. I have nothing but praise for the staff, both behind the desk and the maid/cleaners I encountered. They were polite, knowledgeable and had a smile. The rooms were as expected given the low budget however both rooms had issues with lights and underneath the beds really needed a good hoover. The bathroom was clean and everything functioned.
Stayed 1 night in Aug 2023
Response from . on 14 Nov 2023
Thank you for taking the time to leave us your review.We are pleased to see that you had an enjoyable stay and we were able to provide a good base for your visit.Thank you for your custom and we hope to receive you again in the future.Kind RegardsManagement Team

8/10 Good

NMcauley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from . on 13 Nov 2023
Thank you for taking the time to leave us your review. We are pleased that your stay was a largely enjoyable experience. Thank you for choosing to stay with us and hope to receive you again in the future. Kind Regards Management Team

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay in Fenny Stratford
Basic but perfectly good hotel. Friendly staff, no problems with the room. Didn’t go to the bar or restaurant.
Stayed 1 night in Nov 2023
Response from . on 6 Nov 2023
Thank you for taking the time to leave us your review. We are pleased that your stay was a largely enjoyable experience. Thank you for choosing to stay with us and hope to receive you again in the future. Kind Regards Management Team

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from . on 2 Nov 2023
Thank you for taking the time to leave us your reviewWe are disappointed to read we did not meet your expectation on this occasion, and we would like to pass on our apologies.If you would like to discuss in any more details, please do not hesitate to contact us.Kind RegardsManagement Team

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good inexpensive hotel
Just went for two nights to visit Bletchley Park, quite comfortable, good good, basic but not expensive. Second night was a Friday night and with a LGBT night club right opposte, if you are in the front of the hotel it was a bit noisy
Stayed 2 nights in Oct 2023
Response from . on 1 Nov 2023
Thank you for taking the time to leave us your review. We are pleased that your stay was a largely enjoyable experience. Thank you for choosing to stay with us and hope to receive you again in the future. Kind Regards Management Team

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience
The quality was excellent and the cleanliness off room and bathroom was professional I keep coming back to the Campanile because it is Good Value for Money.
Stayed 5 nights in Oct 2023
Response from . on 24 Oct 2023
Thank you for taking the time to leave us your review.We are pleased to see that you had an enjoyable stay and we were able to provide a good base for your visit.Thank you for your custom and we hope to receive you again in the future.Kind RegardsManagement Team

10/10 Excellent

Paul

Stayed 2 nights in Oct 2023
Response from . on 18 Oct 2023
Thank you for taking the time to leave us your review.We are pleased to see that you had an enjoyable stay and we were able to provide a good base for your visit.Thank you for your custom and we hope to receive you again in the future.Kind RegardsManagement Team

4/10 Poor

Anthony

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from . on 16 Oct 2023
Thank you for taking the time to leave us your feedback. We are sorry to see that we didn’t meet expectations on this occasion and would like to assure you that we will use this information to provide a better guest experience. If you would like to discuss in any more detail, please don’t hesitate to contact us. Kind Regards Management Team

8/10 Good

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from . on 9 Oct 2023
Thank you for taking the time to leave us your review. We are pleased that your stay was a largely enjoyable experience. Thank you for choosing to stay with us and hope to receive you again in the future. Kind Regards Management Team

8/10 Good

SUZANNA

Liked: Cleanliness, staff & service, room comfort
Great location for Pink Punters and Bletchley Park
It was a Friday to Saturday booking and the restaurant was closed for dinner. Although the bar was open, we went down at 21:30 to find out the bar was also closed by then. It is a basic but convenient location for Pink Punters and Bletchley Park but otherwise not great location in terms of restaurants and shops.
Stayed 1 night in Sep 2023
Response from Management Team on 7 Oct 2023
Thank you for taking the time to leave us your reviewWe are disappointed to read we did not meet your expectation on this occasion, and we would like to pass on our apologies.If you would like to discuss in any more details, please do not hesitate to contact us.

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service, very friendly staff, the room and ensuite bathroom were spotlessly clean. I would recommend this hotel to anyone. I can't comment on the food as I didn't eat.
Stayed 1 night in Sep 2023
Response from . on 18 Sept 2023
Thank you for taking the time to leave us your review.We are pleased to see that you had an enjoyable stay and we were able to provide a good base for your visit.Thank you for your custom and we hope to receive you again in the future.Kind RegardsManagement Team

6/10 Okay

Julie

We got fine for parking in the property put our reg in and was told it was fine to park because my husband was disabled
Stayed 1 night in Aug 2023
Response from . on 18 Sept 2023
Thank you for taking the time to leave us your review. We are pleased that your stay was a largely enjoyable experience. Thank you for choosing to stay with us and hope to receive you again in the future. Kind Regards Management Team

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, continental breakfast was rubbish, no choice, not worth the £7.99 paid.
Stayed 1 night in Aug 2023
Response from . on 4 Sept 2023
Thank you for taking the time to leave us your review. We are pleased that your stay was a largely enjoyable experience. Thank you for choosing to stay with us and hope to receive you again in the future. Kind Regards Management Team

8/10 Good

Wendy

Stayed 1 night in Aug 2023
Response from . on 4 Sept 2023
Thank you for taking the time to leave us your review. We are pleased that your stay was a largely enjoyable experience. Thank you for choosing to stay with us and hope to receive you again in the future. Kind Regards Management Team

2/10 Terrible

Donald

Business traveller
Disliked: Staff & service
Unhelpful receptionist
I booked the wrong date on the reservation phoned them up 8 pm to change date. The man on reception Flatly refuse to change date to the next day.
Stayed 1 night in Aug 2023
Response from . on 1 Sept 2023
Thank you for taking the time to leave us your reviewWe are disappointed to read we did not meet your expectation on this occasion, and we would like to pass on our apologies.If you would like to discuss in any more details, please do not hesitate to contact us.Kind RegardsManagement Team

8/10 Good

Patrick

Stayed 2 nights in Jun 2023
Response from . on 1 Sept 2023
Thank you for taking the time to leave us your review. We are pleased that your stay was a largely enjoyable experience. Thank you for choosing to stay with us and hope to receive you again in the future. Kind Regards Management Team