"The experience at the resort was in general great we were in an ocean video room, and the pools were very nice even though I had kids and couldn’t experience the adult section. However the valet parking was a real issue every time you have to get your car there was 1 hour wait to request the car and then another hour to get your car. That was really bad."
"The hotel is beautiful. The staff is exceptional. The only issue is if you’re traveling with an older parents, the beds are extremely high. My mother fell out of one of the beds and it was hard for her to get in it to begin with she’s 80 and she’s short this is not a hotel for seniors, especially short ones."
"The hotel’s location is great and staff are welcoming. The outdoor pool and spacious hot tub are a highlight, but weekend evenings could be crowded. We also found bottle cap and empty plastic cups in the pool the next morning. The suite has an amazing view of the bay and is very spacious for traveling families. The elevator system is easy to use once informed, but for first time self-parking visitors it was not intuitive and there was no clear instruction in the garage for how to operate it to reach the lobby for check-in."
"The hotel was decent overall and worked well for a short stay. The room was clean, the staff were friendly, and the air conditioning worked well. Nothing particularly stood out or felt luxurious, but it was comfortable and convenient for what we needed."