Superior Room, 1 Queen Bed
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Reviews of One Ciudad de México Periférico Sur

3 out of 5
One Ciudad de México Periférico Sur
Periferico Sur 5530, Col. Pedregal de Carrasco, Mexico City, CDMX

Reviews

8.4

Very good

Rating 10 - Excellent. 466 out of 1000 reviews" "
Rating 8 - Good. 361 out of 1000 reviews" "
Rating 6 - Okay. 97 out of 1000 reviews" "
Rating 4 - Poor. 44 out of 1000 reviews" "
Rating 2 - Terrible. 32 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jorge Carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Too much traffic and agglomeration sometimes
Stayed 3 nights in Apr 2024
Response from Equipo One CDMX, Periférico Sur. on 23 Apr 2024
tanks for the visit,

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Equipo One CDMX, Periférico Sur. on 5 Apr 2024
gracias por su visita, esperamos pronto tenerle de regreso.

10/10 Excellent

BILL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Seems like good place to stay. Nothing fancy but decent. The toilet seat was a little loose other than that no issues I can see
Stayed 1 night in Mar 2024
Response from Equipo One CDMX, Periférico Sur. on 24 Mar 2024
tanks for the visit

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Equipo One CDMX, Periférico Sur. on 9 Mar 2024
gracias, por su visita y su preferencia esperamos pronto tenerles de regreso.

10/10 Excellent

LM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional attention
Stayed 4 nights in Jan 2024
Response from Equipo One CDMX, Periférico Sur. on 16 Feb 2024
tanks for the visit

8/10 Good

ANDREE

Travelled with family and small children
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Equipo One CDMX, Periférico Sur. on 3 May 2024
gracias, por su visita y sus comentarios esperamos pronto tenerlo de regreso.

10/10 Excellent

jose antonio

Travelled with family
Liked: Amenities
Stayed 3 nights in Dec 2023
Response from Equipo One CDMX, Periférico Sur. on 7 Jan 2024
gracias, por su visita y sus comentarios

10/10 Excellent

Jacob

Stayed 1 night in Nov 2023
Response from Equipo One CDMX, Periférico Sur. on 7 Jan 2024
gracias, por su vista y sus comentarios

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 2 nights in Oct 2023
Response from Equipo One CDMX, Periférico Sur. on 21 Nov 2023
gracias, por su visita y sus comentariosesperamos pronto tenerlos de regreso

10/10 Excellent

German

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Equipo One CDMX, Periférico Sur. on 24 Oct 2023
gracias, por su visita y sus comentario. esperamos pronto verle de regreso.

4/10 Poor

LUIS GERARDO

Stayed 1 night in Aug 2023
Response from Gerencia General on 19 Aug 2023
Estimado huésped:Agradecemos mucho por hospedarse con nosotros y por tomar unos minutos para evaluar nuestros servicios.Para nosotros sus comentarios son muy importantes porque nos ayudan a mejorar.Esperamos tener la oportunidad de servirle nuevamente para darle una excelente experiencia de hospedaje.Sinceramente,

4/10 Poor

aura

Travelled with group
Disliked: Property conditions & facilities
Rooms are very small our room had a back view to trashy sorrowing, towels were rugs 1 face towel for 2 people the water in the shower and faucet got stuck we could see dirty dishes sitting there from the day before, overall I would never book a room again
Stayed 1 night in Jul 2023
Response from General Manager on 4 Jul 2023
Dear guest:Thank you so much for staying with us and for sharing your comments about our services.We are going to provide feedback to our staff on the points we mentioned to improve with the increase in future stays. We look forward to the opportunity to host you in the future.Sincerely,

10/10 Excellent

Jose

Stayed 2 nights in May 2023
Response from Gerencia General on 12 Jun 2023
Estimado huésped:Muchas gracias por elegirnos para hospedarse y por tomar unos minutos para evaluar nuestros servicios.Esperamos tenerle pronto de regreso.Sinceramente,

10/10 Excellent

Inti

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Gerencia General on 2 May 2023
Estimado huésped:Agradecemos mucho su visita y por tomar unos minutos para evaluar nuestros servicios.Esperamos tenerle pronto de regreso a su casa One Ciudad de México Periférico Sur.Sinceramente

10/10 Excellent

Mouhamadou

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Everything was great. Quick check in, friendly staff, very quiet and clean place
Stayed 3 nights in Apr 2023
Response from General Manager on 2 May 2023
Dear guest:Thank you so much for stayed at One Hotels and for sharing your kind comments about our services.We hope see you soon at One hotels.Warm regards,

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Apr 2023
Response from Gerencia General on 1 Jun 2023
Estimado huésped:Muchas gracias por elegirnos para hospedarse y por tomar unos minutos para evaluar nuestros servicios.Es muy grato para nosotros saber que su percepción de nuestros servicios fue excelente.Le invitamos a continuar hospedándose con nosotros, encantados de ser sus anfitriones.Sinceramente,

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good for many situations services is excellente, very nice.and friendly people.
Stayed 5 nights in Apr 2023
Response from General Manager on 2 May 2023
Dear guest:Thank you so much for staying with us and for your kind comments about our services.It was a pleasure to be your host at México City.We hope see you soon at One Hotels.Best regards,

10/10 Excellent

Jaime

Stayed 1 night in Apr 2023
Response from Gerencia General on 2 May 2023
Estimado huésped:Muchas gracias por elegirnos para hospedarse y por tomar unos minutos para evaluar nuestros servicios.Esperamos tener el gusto de ser sus anfitriones en sus próximas visitas al Sur de la Ciudad de México.Sinceramente,

6/10 Okay

Leonardo

Stayed 1 night in Jan 2023
Response from Gerencia General on 20 Feb 2023
Estimado huésped:Muchas gracias por elegirnos para hospedarse y por tomar unos minutos para evaluar nuestros servicios.Le reitero nuestro compromiso de seguir trabajando para darle una mejor experiencia de hospedaje.Esperamos tener la oportunidad de ser sus anfitriones en sus próximas visitas al Sur de la Ciudad de México.Sinceramente,

8/10 Good

Eduardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a convenient location at city south. Clean and comfortable. Even being an small room it was spacious. They charge you for parking.
Stayed 1 night in Jan 2023
Response from General Manager on 23 Jan 2023
Dear guest:Thank you so much for stayed with us and for sharing your kind comments about our services.We hope see you soon at ONE Hotels.Sincerely,

6/10 Okay

Ruben

Bathroom not clean on the shower area. I requested a queen or king bed, they gave me two twins, I asked why and they said that was no more available. Then why you reserve in advance then? Employees make too much noise outside the second floor. also I could hear on the bathroom conversations from the 3rd floor.
Stayed 3 nights in Oct 2022
Response from General Manager on 1 Nov 2022
Dear guest:Thank you so much for staying with us and for your kind comments to improve our services.I reiterate our commitment to improve the areas of opportunity to give you a better lodging experience in your next stays at ONE hotels.Warm regards,

10/10 Excellent

Inti

Stayed 1 night in Sep 2022
Response from Gerencia General on 12 Oct 2022
Estimado huésped:Muchas gracias por elegirnos para hospedarse y por tomar unos minutos para evaluar nuestros servicios.Esperamos tenerle pronto de regreso a su casa ONE Ciudad de México Periférico Sur.Sinceramente,

10/10 Excellent

Giovanni, Bloomfield

Stayed 1 night in Sep 2022

10/10 Excellent

Miguel

Liked: Staff & service, amenities, property conditions & facilities
Area very clean, all staff very nice and most of all room super clean!!! I was there from 8-23-22 to 8-25-22 Room 119 Don't know who my housekeeper was, but lots of thanks to her!!!!
Stayed 2 nights in Aug 2022
Response from General Manager on 26 Aug 2022
Dear guest:Thank you so much for staying with us and for your kind comments about our services.We will glad to be your host on you next visit at One Hotels.We hope see you soon.Warm regards,

10/10 Excellent

Aletze Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, meh breakfast
It was fine. We had what we needed but the breakfast was medium.
Stayed 1 night in Aug 2022
Response from General Manager on 16 Aug 2022
Dear guest: Thank you so much for staying with us and for your kind comments about our services. We are going to work on improving our breakfast buffet to give you a better experience on your next visits. We hope see you soon at One Hotels. Warm regards,

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is good for one or two nights but breaksfast is the same every day and the rooms are really small.
Stayed 4 nights in Jul 2022
Response from General Manager on 31 Jul 2022
Dear guest: Thank you so much for staying us and for your kind comments. We hope see you soon on your next visit at México City. Warm regards, General Manager

2/10 Terrible

Bruno

Stayed 1 night in Jul 2022
Response from Gerencia General on 17 Jul 2022
Estimado huésped: Agradecemos mucho su visita y por tomar unos minutos para evaluar nuestros servicios. Le reiteramos nuestros compromiso de mejorar para darle una excelente experiencia de hospedaje. Sinceramente, Gerencia General

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality of the service
Stayed 2 nights in May 2022
Response from Gerencia General on 14 Jun 2022
Dear guest: Thank you so much for staying with us and for your kind comments about our service. We hope see you soon at ONE Ciudad de México Periférico Sur. Sincerely,

10/10 Excellent

Maria

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Everything
Stayed 1 night in May 2022
Response from General Manager on 14 Jun 2022
Dear guest: Thank you so much for staying with us and for your kind comments about our service. We hope see you soon at ONE Ciudad de México Periférico Sur. Sincerely,

10/10 Excellent

Delilah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Gerencia General on 10 Apr 2022
Estimada Delilah: Muchas gracias por elegirnos para hospedarse y por tomar unos minutos para evaluar nuestros servicios. Nos encanta saber que ha tenido una estancia excelente en One Periférico Sur. Esperamos tenerle pronto de regreso. Sinceramente, Gerencia General

8/10 Good

Elena

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
This is a budget hotel, super basic, so no big expectations. The room was clean, but not the corridors this time. I stay here at least 3 times a year, and the latest (Feb 2022) was a little disappointed. It was noisy at night due to a group of kids singing (they sang awesome by the way), but always disturbing when you want to sleep at 10.30 pm. Amenities were scarce, and bed spreads and towels are worn out (some fraying), but clean. Housekeeping is always great and they generally leave thank you notes for my tips, they have even left candy😊. Not a picky eater, but need lactose free milk or else, and none available, not very fond of creamers and had to use one or go black. Good internet, conveniently located, a shopping mall within walking distance and major streets to all directions of Mexico City connecting within blocks from the hotel.
Stayed 3 nights in Feb 2022
Response from General Manager on 2 Mar 2022
Dear Elena: Thank you very much for staying at One hotels. For us your comments are very valuable and we will work to improve them to give you a better service in your next stays We hope to see you soon in One Hotels. Sincerely, General Manager

10/10 Excellent

Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greta option in the South of Mexico City
Nice and easy check in process. No none-sense accommodation, clean, ideally located near a large shopping centre. Local taxis near-by at the Shopping Center, or hotel-service taxis outside the premises. Internet works great, plenty of channels on satellite TV. Simple but nice breakfast (fruits, eggs, "chilaquiles", and coffee)
Stayed 1 night in Jan 2022
Response from General Manager on 28 Jan 2022
Dear guest: Thank you so much for staying with us and for your comments about our services. We are delighted to know that the concept and services of the hotel were satisfactory for you. We will continue to strive to always give you the best lodging experience. We hope see you soon on ONE Hotels. Sincerely,

8/10 Good

Horacio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and secure facility
Stayed 13 nights in Dec 2021
Response from Gerencia General on 14 Jan 2022
Estimado Horacio: Muchas gracias por hospedarse con nosotros y por sus amables comentarios. Seguiremos esmerándonos para darle siempre la mejor experiencia de hospedaje en sus próximas visitas al Sur de la Ciudad de México. Sinceramente,

6/10 Okay

Esther

good location. room just did not feel welcoming, maybe decoration or lack off, not sure did not try the breakfast, so can't tell if it was good
Stayed 3 nights in Jan 2022
Response from General Manager on 14 Jan 2022
Dear Esther: Thank you so much for staying with us and for your comments about our services. We are going to improve these areas of opportunity to give you a better service. We hope see you soon. Cordially,

10/10 Excellent

cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Gerencia General on 12 Dec 2021
Estimada Cristina: Muchas gracias por elegirnos para hospedarse y por tomar unos minutos para evaluar nuestros servicios. Esperamos tenerle pronto de regreso a su casa ONE Ciudad de México Periférico Sur. Sinceramente,

6/10 Okay

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Dec 2021

8/10 Good

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget friendly hotel with great service
Stayed 1 night in Nov 2021
Response from Gerencia General on 3 Dec 2021
Dear guest: Thanks a lot for staying with us and for you comments about our services. We hope see you soon in Fiesta Inn Periférico Sur. Sincerely, General Manager

10/10 Excellent

Miriam, Heredia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Oct 2021
Response from Gerencia General on 8 Nov 2021
Estimada huésped: Muchas gracias por elegirnos para hospedarse y por tomar unos minutos para evaluar nuestros servicios. Esperamos tener la oportunidad de servirle en sus próximas visitas al Sur de la Ciudad de México. Sinceramente, Gerencia General

4/10 Poor

Orlando A, Alexandria

Business traveller
Disliked: Cleanliness, property conditions & facilities
Good location, staff very nice
Stayed 4 nights in Oct 2021
Response from General Manager on 18 Oct 2021
Dear guest: Thank you so much for staying in One Hotels. We hope see you soon. Sincerely,

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. New, very modern design.
Stayed 1 night in Oct 2021
Response from General Manager on 14 Oct 2021
Dear guest: Thank you so much for staying with us and for your kind comments about out services. We hope see you soon in One Hotels. Cordially, General Manager

8/10 Good

Edgar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from Gerencia General on 13 Jan 2021
Estimado Edgar: Muchas gracias por hospedarse con nosotros y por su amable recomendación a través de Expedia. Esperamos tener el gusto de servirle en sus próximas visitas al Sur de la Ciudad de México. Cordialmente,

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Staff & service
The Privacy location and closed to my home They look nice
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020
Response from Gerente de Operaciones on 25 Mar 2020
Gracias por hospedarse con nosotros. Esperamos verle pronto de regreso.

8/10 Good

Francisco

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good stay but cleanliness can improve.
Room wasnt too clean (there was a dried up liquid on the floor when checked in). Toilet seemed dirty.
Stayed 2 nights in Feb 2020
Response from Operations manager on 20 Mar 2020
Thank you for staying with us. I offer you a sincere apology for the inadequate cleaning in your room. I will take immediate action with my Housekeeper to reinforce proper supervision of the rooms before they are released. We hope you give us the opportunity to serve you again and compensate this experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping centers close to restaurants and a very beautiful hotel
Stayed 9 nights in Jan 2020
Response from Gerente de Operaciones on 23 Jan 2020
Thank you for staying with us. It´s a pleasure to notice that you had a comfortable stay. Please, come back soon!

2/10 Terrible

Monika

Disliked: Staff & service
No respetaron mi pago en linea. Me obligaron a pagar doble. Mal estoy muy molesta es la primera vez que me pasa con expedia. La atencion en el mostrador pesima, por mas que les mostre mi cargo en el banco en linea; no respetaron y me obligaron a pagar
Stayed 1 night in Dec 2019
Response from Gerente de Operaciones on 14 Jan 2020
Me apena mucho el malentendido referente a su reservación. Sin duda realizaremos el reembolso en caso de que así corresponda. Por favor no dude en contactarnos para dar seguimiento a su reclamación.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if interested in going to UNAM. Walking distance to Perisur mall, which has everything you need.
Stayed 1 night in Dec 2019
Response from Operations Manager on 13 Dec 2019
Thank you for staying with us. We hope you give us the opportunity to serve you again in this your home. Best Regards,

8/10 Good

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the budget!
Comfy and clean Hotel. Located South of Mexico City, very close to the Azteca Stadium and near Six Flags Theme park. Just try to avoid Breakfast, is terrible.
Stayed 2 nights in Oct 2019
Response from Operations Manager on 12 Nov 2019
Dear Jens, Thank you for choosing us for your stay. it´s a pity thay our breakfast wasn´t good enough, we are working to improve this service. We hope to serve you again.

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Oct 2019
Response from Gerente de Operaciones on 31 Oct 2019
¡Gracias por hospedarse con nosotros! Le esperamos pronto de regreso

8/10 Good

salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect one or two nights
Everything Perfect BUT I always need a servibar and ONE hotel does not have it in rooms
Stayed 3 nights in Sep 2019
Response from Operations Manager on 27 Sept 2019
¡Thank you for staying with us! We appreciate your suggest and we hope you give us the opportunity to serve you again.