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Reviews of Hotel Parque México Suites at Condesa

3.5 out of 5
Hotel Parque México Suites at Condesa
Nuevo Leon 100 Col Hipodromo Condesa, Mexico City

Reviews

6.8
Rating 10 - Excellent. 22 out of 73 reviews" "
Rating 8 - Good. 17 out of 73 reviews" "
Rating 6 - Okay. 11 out of 73 reviews" "
Rating 4 - Poor. 8 out of 73 reviews" "
Rating 2 - Terrible. 15 out of 73 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
This hotel is nice, however again you must give up your key to your room when leaving the building. One morning I walked up to the restaurant to get a cup of coffee to go. They refused to provide me with a cup of coffee. No explanation. Again unheard of. I would stay somewhere else.

6/10 Okay

Marcelo

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Cute jazz vibe artistic hotel, spacious rooms with a great location. But not quite what I expected. It had some inconveniences like having to ring a doorbell to be let in the property. Sure it’s safe, but it sucks if you get caught in the rain like we did. No A/C, and the walls are super thin, you can her everything from footsteps to someone urinating in the bathroom next to your room.
Stayed 1 night in Jul 2023

2/10 Terrible

mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not wast your time. This Hotel is closed ands they sent me to other Hotel that smells construction noise. Shower has very poor drainage. Very rude staff. I used another hotel.
Stayed 3 nights in Jul 2022
Response from Safety is first on 2 Aug 2022
We offered you a hotel upgrade at no additional cost, that hotel costs 80% more over your original booking, we included breakfast at no additional cost because your original reservation did not include breakfast and in return you abused the rules, you put 4 people when you only booked for 2, you did not respect the rules of coexistence, you physically and verbally assaulted our staff and made anti-Semitic comments, for your aggressiveness you were reported to the police.

2/10 Terrible

Loren, Astoria

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I didn't stay at Hotel Parque Mexico because I was "upgraded" to Hotel Parque España. When we got there, we were given a room with a king size bed, but a window that wouldn't open, on the street, with 24 hour flood lights. They then changed us to a room with a double bed that had a terrace with no outdoor chairs. The major problem is that this hotel isn't finished yet, and they're already booking guests. There aren't any facilities completed yet; no microwave, no breakfast, no lounge, all of which were listed on their expedia page. The staff is friendly and polite, and the hotel is nicely decorated.
Stayed 4 nights in Jul 2022

6/10 Okay

Arturo

Liked: Cleanliness, amenities
There are three locations, all close by, but the staff and the information from Expedia were contradicting each other. I got to the address I was given by expedia, staff told me it wasn't it so I walked (it was already after midnight) to second location, staff told me the same thing and wanted to send me to third location but I refused and they got a room for me there.
Stayed 2 nights in Jun 2022
Response from Mike on 11 Jul 2022
Arturo, Our sincere apologies for the inconvenience. We strive to be and do our best everyday, so your feedback will not be taken for granted. Do not hesitate to contact us for further assistance. Miguel Piña Front Desk Agent

8/10 Good

dragana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the only issue: no elevator
Stayed 4 nights in Apr 2022

2/10 Terrible

Guillermo, Pico Rivera

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property has no space and is overpriced. The worst hotel we’ve stayed at while using Expedia. They don’t have water in the rooms, you have to leave your key every time you leave the hotel, the space is like a box it is tiny, they don’t hold your luggage even for a couple hours, it is not as advertised. Also the upstairs is closed. Do not stay here there are a lot of great places in Mexico City and this is not one of them.
Stayed 2 nights in Nov 2021
Response from Expedia on 29 Nov 2021
Gracias por sus comentarios, las habitaciones cuentan con agua tanto de minibar que tienen costo, como en cortesía, la cual pueden solicitarla en Recepción. Todos los pisos de hotel están abiertos excepto el restaurante tal como está indicado en la página.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2018
Response from . on 18 Aug 2021
gracias por su comentario agradecemos su preferencia

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Both Parque Mexico properties are very nicely appointed and the free breakfast is a major plus. Rooms and bathrooms in standard rooms are very small. But they are laughably so at the petite hotel, a few blocks from the actual park. I admittedly arrived very late -- midnight -- but was shown to a room that essentially was a nicely appointed closet, with literally 18 inches between the foot of the bed and the wall. There was no window at all and no ventilation. That said, the staff is very nice, including the desk clerks and the waiters at breakfast. But if you're at all a stickler in believing a good hotel room should have space, a window or circulating air, this isn't the place for you.
Stayed 1 night in Feb 2020
Response from Victor on 22 Feb 2020
Dear guest, thank you very much for your comment The Hotel Parque Mexico Petit Mr, we are "Petit" is true, however, we strive to provide the best experience to you our guests, we are passionate about the service and offer high quality standards. The Hotel Parque Petit Mexico in the Condesa neighborhood with its unique and peculiar decoration, dream beds and privacy that separates you from the rhythm of the city is the best option.

10/10 Excellent

Verified traveller

Stayed 5 nights in Jan 2020
Response from Victor on 5 Feb 2020
Estimado huésped, muchas gracias por su importante comentario, estamos muy contentos de haber cumplido todas sus expectativas. Eres muy importante para nosotros. Te estaremos esperando con los brazos abiertos.

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
go elsewhere
Noisy, small, no air flow, ridiculous “regulations” not listed in the listing. Photos not representative of the actual rooms. Required to turn in/check out key each time in and out. Guests are required to be added to the agreement even if just stopping by while you finish getting ready to go out to dinner. Absolutely insanity. Definitely won’t return.
Stayed 1 night in Jan 2020
Response from Victor on 23 Jan 2020
The Hotel Parque Mexico Petit Mr. Jeff, we are "Petit" is true, however, we strive to provide the best experience to you our guests, we are passionate about the service and offer high quality standards. The Hotel Parque Petit Mexico in the Condesa neighborhood with its unique and peculiar decoration, dream beds and privacy that separates you from the rhythm of the city is the best option. Our policies are not intended to bother anyone, they have been created to ensure the safety of our customers and employees, we know that some people do not like the rules, however, they do guarantee harmony and security to all our guests.

10/10 Excellent

Juan, Guatemala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1. Amazing location 2. Amazing staff members 3. The breakfast 100 points 4. Súper mega clean rooms I'll stay there from now, no Need to look for another hotel.
Stayed 4 nights in Nov 2019
Response from Omar on 27 Nov 2019
Hi there mr Juan, it is a pleasure to know that your stay was what you expected (maybe more reading your kind words) and we will be more than happy to host you again, thank you for your preference!

4/10 Poor

tisa

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
I wouldn't stay here again
Upon arrival, after a flight that landed at 5 am, the hotel staff agreed to store our luggage until check in. But when I asked if I could use the restroom, the answer was no. After I continued to ask (about 4 more times) the staff agreed to let me use the restroom located in the restaurant upstairs. That was strike 1. next after a long day of sightseeing, I returned to the hotel to relax. The internet connection in my room was not working and therefore I could not watch television. (The hotel does not provide basic tv service, you have to log into your personal netflix or hulu account) When I called the front desk, I was told "No one else has complained" and that I should "try to re-enter my netflix password." I explained the internet connection was not working, so the issue is not my netflix password. No one had an answer, so I just gave up. strike two Room 103- john coltrane room, has no ventilation. no windows (except for the window that opens out to the public hotel seating area) The room was always hot and stuffy. At one point, I left the front door open to get air circulation. Which means, all guests and staff walking pass the room could see into my room. strike 3 I wouldn't recommend this hotel based off of my experience.
Stayed 2 nights in Nov 2019

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Revenue Manager on 28 Aug 2019
Dear Guest thank for your important comment, we will be waiting for you in your next trip with arms wide open, the guest is the most important person for us. We want to keep continuing being your first option in Mexico City.

2/10 Terrible

Verified traveller

Stayed 2 nights in Aug 2019
Response from Revenue Manager on 11 Aug 2019
Estimado huésped, gracias por su comentario, tomaremos las medidas para ser mejores día a día, queremos seguir siendo su primera opcion para hospedarse en la ciudad de México.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
I like the decoration of the building and the rooms, the breakfast was delicious, but what I didn’t like is that there’s no privacy between rooms and no a/c, the room is very small and it gets warm very fast. I liked you can set up your account to watch Netflix but I was expecting having international channels since is very expensive the night.
Stayed 3 nights in May 2019
Response from e-commerce on 3 Jun 2019
Dear guest, thank you very much for ypur comment, we undersatnd about the A\C and the channels and we are working on that, please come back.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019
Response from e-commerce on 3 Jun 2019
Dear guest, thank you very much for your qualification, we are working each day to be the best, hopeing you come very soon to visit us.

8/10 Good

Darisabel

Liked: Cleanliness, staff & service, property conditions & facilities
2nd time here
Everything was amazing including the breakfast however no air conditioning so be careful if you're not use to sleeping without it. For me, the service and breakfast make it worth it!
Stayed 3 nights in May 2019
Response from e- commerce management on 6 Jun 2019
Dear guest, thank you for your lovely comment, we hope to see you soon, your breakfast is waiting for you on your next trip.

10/10 Excellent

paulo, Costa Rica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, food and bar. loved the decor!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Stayed 1 night in May 2019
Response from e- commerce management on 6 Jun 2019
Dear guest, what a beautiful comment we are glad that you have liked our hotel, we can't wait to see you again, come back soon.

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first room they gave us was TINY. I asked for a larger one and they were completely gracious and accommodating. The breakfast that is included is fantastic!
Stayed 3 nights in Mar 2019
Response from e- commerce management on 4 Apr 2019
Dear guest, thank you very much for your beautiful comment, we are here to treat you like you deserve, hope to see you soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2019
Response from Gustavo Maldonado on 6 Mar 2019
Gracias por su puntuación, lo esperamos pronto!

4/10 Poor

Oswaldo

Liked: Cleanliness
Disliked: Room comfort
Would Not Recommend
Poor service, too many rules not disclosed in this app until you arrive to check-in, cant bring own drinks of food inside your room. They take away your key everytime you step of of the hotel, very poor wifi service, no a/c, very good neighborhood, should be half the price. Oh yeah, not one window and tiny tiny room. Over paid for this room and service.
Stayed 2 nights in Feb 2019
Response from Gustavo Maldonado on 1 Mar 2019
Thank you for the information, hope to see you soon!

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute spot in a GREAT location!
Had a lovely stay for a weekend, in one of the best areas of Mexico City! The service was great, and the entire hotel is decorated with jazz icons. Heads up- there was no AC, which most of the year is not an issue (most homes in Mexico City don’t have AC). It was a cute stay just steps away from two great parks, tons of great restaurants in Condesa and Roma, and near many of the great museums.
Stayed 1 night in Feb 2019
Response from Gustavo Maldonado on 1 Mar 2019
Thank you for your comments, hope to see you soon!

8/10 Good

Darisabel

Liked: Cleanliness, staff & service, property conditions & facilities
Recormnded with caution due to room size
Will recomend this hotel just make sure to read the reviews. There is only one thing we can complain about the hotel and is the size, too small. For one person will be ok for for a couple, specially if one of you is tall or big it might be a little bit uncomfortable however it is not so bad that it will stop me from staying here again since everything else was perfect. The service is one of the best, including the excellent services provided provided at their restaurant. You have to try their breakfast !! The room hotel was clean and the area was perfect and sorunded by many restaurants and bars.
Stayed 3 nights in Jan 2019
Response from Alberto Rodríguez Hdez. on 31 Jan 2019
We appreciate your comments, for us they are very important, we hope to have you again hosted with us in your future visits, Cordial greetings.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish hotel in cool neighborhood
Very nice boutique hotel. Excellent decor and breakfast. The only downside was that the room was really small.
Stayed 1 night in Jan 2019
Response from Alberto Rodríguez on 21 Jan 2019
Dear Mr. Daniel, hoping that you are well and on behalf of the whole team that makes up Bloody Blues Hotel we send you a warm greeting thanking you in advance for your comments which are very important for us, we hope to have your presence in your proxoma visit and be able to assist you as you deserve, without more for the time being we are at your service. Greetings.

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, amenities
Beautiful amazing gorgeous But really small rooms with no privacy
Stayed 3 nights in Oct 2018
Response from . on 24 Dec 2018
thank´s for the comments back you soon!!

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the bar and food its really good what I didnt like is that some rooms do not have windows or tv!
Stayed 2 nights in Nov 2018
Response from . on 6 Dec 2018
Hello, Thank you for your comments and we are working to have a better experience for you. We look forward to your next stay with us. Best Regards¡¡¡

8/10 Good

Steph, Denver Co

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and safe, and breakfast is awesome!
Stayed 4 nights in Nov 2018
Response from . on 5 Dec 2018
thank´s for the good comments,come back soon!!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiny rooms, if you're tall make sure to ask for a "biggest bathroom" ... but very cozy hotel!!
Stayed 4 nights in Nov 2018
Response from . on 6 Dec 2018
Thank you for your comments, We appreciate your time and we look forward to your next stay with us. Best Regards

6/10 Okay

Justine, Los Angeles, CA

Travelled with group
Liked: Cleanliness, staff & service
The location of this property is great and the room was clean, however, if you're looking to stay at a place that is basically just above a hostel than this is it. The rooms and bathrooms are TINY. There is no air conditioning and we couldn't open our windows because they opened into the stairwell of the hotel. They do provide a welcome drink and breakfast is included which is nice.
Stayed 1 night in Nov 2018
Response from . on 26 Nov 2018
Thank´s for your coments we hope you comming soon!

4/10 Poor

Susie, USA

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very cool looking and unique, but I would never stay here again. I understand that hotels run into problems from time to time, it's how those problems get handled that matters. This hotel had no water while we stayed. They knew we were not going to have water when we checked in and neglected to tell us so we could go elsewhere. The rest of our group was down the street so we could have moved to their hotel where there was water. We were not offered bottles of water so we could at least brush our teeth. We could not flush the toilet but twice they would not allow us to use the hotel restroom in the restaurant. There are no windows of fans in the small rooms so there was no way to ventilate the sewer sell out of our room. The restaurant offers breakfast with your stay, but it smelled to bad to go eat there. We cut tours short and missed a tour all together to be there at the times that the water was supposed to be on so we could take a shower, but it was not on at those times. We were not allowed to use the open doorway to the restaurant they made me go outside and use that entrance late at night. On top of it all, there is a cat. The cat is very cute but it sat outside of our door and meowed for hours, keeping us awake. The hotel was not at a discounted rate. The hotel did NOTHING to make the stay easier on anybody, nor did they offer any compensation for the inconvenience. Too bad, the hotel could be a nice place if they had better customer service.
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel but could improve on a few things...
Very cute décor, clean rooms & great area with lots of good places to walk to. Block away from our new fav wine spot Vinopremier! Luv the sweetest little kitty that luvs to snuggle that lives here. Restaurant & bar are great, Free breakfast 8-11 & 1 Free drink 6-8. Really my only issue w/ the hotel is that the walls are VERY thin & interior rooms have no ventilation. They should at least have fans to get some air circulation. We stayed in 2 different rooms during our stay & our sister in another & none were really quiet. Near the lobby u can hear people coming in & out, by the restaurant u can hear them until 12pm & right at 7am, & by the street u can hear the outside noise. Only good thing about street facing room is its MUCH cooler b/c air comes in. Also, Hotels.com said they have Cable TV&AC,& I also paid about $10 extra a night for a"city view". When we checked in we got a small interior room w/NO TV or AC. Tried to argue but they said it was probably an error on Hotels.com & there was no city view room, room price is based on size of the bed. Next day we asked to switch because of the noise & the room we got DID have a city view & TV, but no cable. But u could hookup Netflix & Spotify. Hotel is new so I’ll give it a pass because it seems like they still need to figure out a few kinks. The biggest issue for me was the noise, it was just really hard to sleep. If they could figure out how to improve that & put some fans in the room the hotel would be great!
Stayed 5 nights in Oct 2018
Response from . on 10 Nov 2018
Thank´s for the wood comments,back you soon!! best wishes.....

8/10 Good

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
Tiny rooms
Room was too small
Stayed 1 night in Oct 2018
Response from . on 8 Nov 2018
really so sorry I hope you come back soon!!

4/10 Poor

Verified traveller

Liked: Staff & service
Stayed 1 night in Nov 2018
Response from . on 8 Nov 2018
Thank´s for your comments we hope you come back soon!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from . on 4 Nov 2018
.

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
A little cramped, but fabulous hotel
The hotel is great, it sits on an old but refurbished building and it ends up being a nice setting. The ambiance is unique and I would definitely stay there again. The only thing is that the room they gave me was really cramped. Anyway, it wasn't so bad for my one night stay. The restaurant is fabulous, by the way.
Stayed 1 night in Oct 2018
Response from . on 1 Nov 2018
Gracias por su comentario vuelva pronto.

6/10 Okay

Nathaniel

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Energy
so don’t know how else to explain it but this place seriously gave me some bad energy vibes like seriously As soon as I enter the place, it sends off weird energy because the door must be opened by someone who works their. You do not and will not get keys to the front door. I already paid for my booking online 2 hours earlier but they did not find my reservation online. I picked up the phone and began calling hotels.com to explain the situation but they magically found it. Wooohoo Until I hanged up the phone, now a new problem exists, oh yes the amount booked is not correct. I am supposed to pay $120 not $88 Wow this must be a good place because I have been in 4 star hotels for $120 and this looks to be simply hyped up dorm rooms. So I call again and he begins “looking for alternatives” I get the support on the phone and now he confirms the price $88 Okay cool and I hang up.....yeah you guessed it another problem came up This time he says I need to sign for a $2000 peso voucher What is a $2000 voucher? I don’t want a gift card, I want my room I paid for The rooms are very very cramped. I wouldn’t stay here honestly
Stayed 1 night in Oct 2018
Response from . on 30 Oct 2018
Thank´s,we hope you come back soon.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, food, and staff!
Beautiful place to stay with helpful staff in a good neighbourhood! My only regret was not eating at the restaurant more often. Hotel food was to die for.
Stayed 1 night in Sep 2018
Response from EDGAR LEYVA on 8 Oct 2018
Thanks for your comments, we hope to see you soon .. !!!

6/10 Okay

Milena

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Sep 2018
Response from Gustavo Maldonado on 5 Oct 2018
Thank you for the information, hope to see you soon!!!

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, comfortable, excellent
Great stay! The staff were super helpful, the breakfast was absolutely delicious (homemade bread!!) and the room had lots of good extra touches like robes and slippers. Loved it.
Stayed 1 night in Sep 2018
Response from Edgar leyva on 4 Oct 2018
Thanks for staying with us! Your opinion is very important to us.

10/10 Excellent

Rodolfo Agustin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hace falta cambiar los tapetes de los pisos, están muy viejos y en de decorar afean el entorno.
Stayed 2 nights in Apr 2024

2/10 Terrible

XAIL LOPEZ

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
terrible servicio, no nos dieron el cuarto que pagamos, nos dijeron que nos devolvian el dinero, nos terminaron dando un cuarto que no fue el que pagamos. Nos abrieron el cuarto estando nosotros adentro, que querian checar la caja de seguridad que alguien les reporto que estaba fallando.
Stayed 2 nights in Oct 2022

10/10 Excellent

Yadira, Katy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto el servicio de gerencia y chicas que reciben, el mezcal de bienvenida es delicioso. Siempre te hacen sentir en casa. El restaurante con el desayuno es grandioso y son muy amables todos y los sabores exquisitos. 10 de 10
Stayed 1 night in Sep 2022
Response from Front Desk on 19 Sept 2022
Srita. YadiraNos alegra mucho saber que su estancia fue agradable, los esperamos pronto!Hotel Parque México

2/10 Terrible

Edgar

Business traveller
Disliked: Staff & service, property conditions & facilities
De la chingada tu servicio
Ni me quede ahí, me cambiaron de hotel por que estaba en remodelacion y ustedes ni avisan y me mandan a donde quiera sin elección, pésimo, y les envío mensaje y ni contestan, esto no es por parque mexico es por parte de ustedes hotels
Stayed 1 night in Aug 2022

6/10 Okay

antonio

Stayed 1 night in Jun 2022

2/10 Terrible

ivette

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Necesitan Mejorar la ventilacion en las habitaciones.
Stayed 1 night in Apr 2022
Response from Ivette on 18 Apr 2022
Gracias por el comentario

8/10 Good

Juan Tomas

Stayed 1 night in Mar 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Obras/reparaciones desde las 8 a.m. el día 18 de Noviembre sin la mínima consideración del descanso de los huéspedes. Parecía hasta intencional las ganas de hacer tanto ruido. Por todo lo demás, es un buen hotel.
Stayed 1 night in Nov 2019
Response from LOAD on 19 Dec 2019
Hola! Gracias por tomarse el tiempo de compartir su experiencia en Hotel Petit Parque Mexico, es una pena leer lo que comenta, desafortunadamente el edificio aledaño al hotel hizo reparaciones en un lapso que coincidío con su estancia, no eran trabajos de hotel. Lamentamos su mala experiencia pese a que fue una situacion completamente fuera de nuestras manos.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
To avoid absolutely!!
All my money was stolen from my lugage inside the room the first day we went to visit the town.. 500€ hiden inside my suitcase. The hôtel manager says he cant do anything about it, not even a small commercial gester. Beside this experience, the rooms are VERY small, no real windows and not sound proof at all. I cant recommande this place
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019