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Reviews of Hotel Hollywood

2.5 out of 5
Hotel Hollywood
Calzada Ignacio Zaragoza #833, Col. Agrícola Oriental Del. Iztacal, Mexico City, CDMX

Reviews

7.4

Good

Rating 10 - Excellent. 30 out of 69 reviews" "
Rating 8 - Good. 15 out of 69 reviews" "
Rating 6 - Okay. 6 out of 69 reviews" "
Rating 4 - Poor. 5 out of 69 reviews" "
Rating 2 - Terrible. 13 out of 69 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lisette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good choice if planning to attend a concert in Foro Sol or Autodromo Hermanos Rodriguez. Puebla Metro Station is 1 km away. Surroundings are safe to walk around during any time of the day any time. Hotel Staff was very courteous. They allowed us to check in a bit earlier, and after check out they allowed us to save our bags in the front desk for a few hours with no cost. The Beverly Hills Restaurant was good as well.
Stayed 4 nights in Nov 2019
Response from HOTEL HOLLYWOOD on 27 Nov 2019
THANKS

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2019
Response from manager on 2 Oct 2019
gracias por su visita lo esperamos de regreso.

8/10 Good

Laura d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Hollywood on 25 Jul 2019
Gracias por su preferencia! Le esperamos pronto!

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019
Response from Manager on 10 Jul 2019
gracias por su comentario

6/10 Okay

Verified traveller

I was uncomfortable that they took my ID from me. A copy is reasonable but the whole ID? I would have canceled but I give it the benefit of the doubt. Plus this was a last minute trip.
Stayed 1 night in Jun 2019
Response from JENNY on 13 Jun 2019
BEFOREHAND AN APOLOGY AND WE LOKK FORWARD TO YOUR VISIT SOON

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad experience
The vent was horrible, I could not use the a/c because it smells like kitchen with all kinds of smell of food. I could not sleep for one minute, I left as soon as I could get out.

2/10 Terrible

Serge, Las Vegas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
SEX Motel W/O hot water or A/C
This is a SEX motel!!! I am extremely upset that Travelocity would include it on its listing!!! I selected this place because I needed something cheap and close to the airport, since I had an early flight back to the U.S. First, the taxi driver had a difficult time finding the place, even with the exact address. Second, it was a sex motel with dim lights, a plastic-covered mattress, old and raggity sheets, porn channels, and no elevator. Third, the A/C made a lot of noise, but it barely cool the room. Fourth, 30 minutes after I laid on the bed, I started hitching like crazy. Fifth, there was NO hot water to take a shower. Finally, when I requested a taxi, they told me it would take 40 minutes (I went on to the avenue and got one in 2 minutes). One of the worst night of my life!!! I will never book a thing on Travelocity ever again!!!

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Is just a dirty hook up hotel. Where prostitutes go to work. Horrible place. Could not even stay had to leave. Sheets had stains. On top of that they were a dingy gray. What a horrible waste of Money

2/10 Terrible

Guzzy, CDMX

Disliked: Cleanliness, property conditions & facilities, room comfort
Hook up motel!
First of all it is not a hotel. It is a drive inn motel type for shady hook ups and other below par services. We enter the room after a weird checkin, the reception is on the street almost open to all - ie, no lobby, i find a roach roaming the floor. The rooms smelled funny, the sheets were stained otherwise smelled clean and the bathroom had no toilet paper until we asked for it. And the toilet seat had human remimants.

2/10 Terrible

Traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Is not a Hotel... It is a cheap lovers motel
Moved to a real Hotel right away. they reuse shampoo and lotion containers... area is not the best for people traveling or tourists. Room has a wood window that communicates to hall... not safe at all...

10/10 Excellent

Janette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cerca del estadio Alfredo Harp Helú
Stayed 1 night in Apr 2024

2/10 Terrible

Anel

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
No es lo que aparece en el internet, totalmente diferente, se presenta como Hotel y no lo es, te dice que tiene AIRE ACONDICIONADO y es MENTIRA, te ponen un ventilador !!
Stayed 2 nights in Mar 2024

8/10 Good

Manuel

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Jorge Eloy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Segura y cómoda
Stayed 1 night in Feb 2024
Response from HOTEL HOLLYWOOD on 1 Mar 2024
Gracias por su preferencia!

2/10 Terrible

Angel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Quisiera meter la reclamación ya que realicé la reserva d un hotel, y resulta q era un vulgar motel con tubos espejos y demás cosas para adulto. Quisiera buscar algún rembolso ya que d igual manera me comentaron de manera grosera q era lo q había q si lo quería o q le buscara por q no tenían pago mío. Si no de la aplicación y ellos tardan en pagar
Stayed 1 night in Feb 2024

6/10 Okay

Ángel

Travelled with partner
Liked: Cleanliness
No puede ser posible que den habitaciones de Motel (a precio de Hotel) cuándo lo que se publicita es un Hotel, existen ambos pero a nosotros nos dieron habitación en "las villas"
Stayed 1 night in Feb 2024

4/10 Poor

Elvia

Travelled with partner
Liked: Cleanliness, staff & service
No se respeto el cuarto solicitado
Stayed 1 night in Feb 2024

4/10 Poor

Ruth

Travelled with family
Me despertaron 2 am desde el lobby.... Llamando por teléfono.. preguntando cosas equivocadas
Stayed 2 nights in Feb 2024

10/10 Excellent

JUAN FELIPE MORENO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Dec 2023
Response from HOTEL HOLLYWOOD on 28 Feb 2024
Gracias por su preferencia. le esperamos pronto!

8/10 Good

Jose G.

Liked: Cleanliness, staff & service
Todo bien, solo detalles en la habitación pero nada grave. Me quedaré nuevamente en mi próximo viaje
Stayed 3 nights in Nov 2023

10/10 Excellent

Mario Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un placer
Stayed 2 nights in Nov 2023
Response from HOTEL HOLLYWOOD on 28 Feb 2024
Gracias por su preferencia. le esperamos pronto!

10/10 Excellent

Inti Carlos, Tlaxcala

Stayed 1 night in Oct 2023
Response from HOTEL HOLLYWOOD on 28 Feb 2024
Gracias por su preferencia. le esperamos pronto!

6/10 Okay

Karina

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Está bonita la temática.
Stayed 1 night in Sep 2023
Response from HOTEL HOLLYWOOD on 27 Sept 2023
Nos complace que le haya gustado, la esperamos pronto.

8/10 Good

Marjorye

Liked: Staff & service
Bueno para quedarte pocos dias
Stayed 2 nights in Aug 2023
Response from HOTEL HOLLYWOOD on 28 Feb 2024
Gracias por su preferencia. le esperamos pronto!

10/10 Excellent

Juan Pablo

Stayed 1 night in Sep 2023
Response from HOTEL HOLLYWOOD on 28 Feb 2024
Gracias por su preferencia. le esperamos pronto!

10/10 Excellent

Mariazel

Stayed 1 night in Aug 2023
Response from HOTEL HOLLYWOOD on 28 Feb 2024
Gracias por su preferencia. le esperamos pronto!

10/10 Excellent

maribel

Excelente
Stayed 2 nights in Aug 2023

10/10 Excellent

Alejandra

Stayed 1 night in Aug 2023

6/10 Okay

José Manuel

Stayed 1 night in May 2023
Response from HOTEL HOLLYWOOD on 28 Feb 2024
Gracias por su preferencia. le esperamos pronto!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vine buscando cobre y encontré oro
Muy recomendable el lugar, yo fui al concierto de blackpink en el foro sol y nos hospedamos aqui por ser una de las opciones mas cercanas. Tengan en cuenta que es hotel pero tmb es motel, no se preocupen si van al hotel los cuartos estan normales no van a tener tubos ni jacuzzis que es lo que seria el motel. Los cuartos bastante amplios solo que el clima no funciona, solo te dan un humidificador y ventilador para combatir el calor, recomiendo abrir las ventanas que son bastantes amplias. El personal de recepción muy atento y amable igual que las re camareras, eso si les digo como uds traten los trataran por eso a mi me ayudaron bastante, muy comprensibles y cooperativos. Sobre la locación si esta en una zona de transito pesado, aunque la verdad no me incomodo en absoluto el ruido de la calle, eso si se puede escuchar mas claro lo de los pasillos pero bueno en general muy tranquilo, mi sugerencia sobre la locación es que se muevan en uber y no tendran que andar cuidandose la esplada si van caminando, tmb llega uber eats pueden recoger comida en la entrada y llevarla a su habitacion. Si solo vienen a eventos en el foro sol es perfecto lo tienen muy cerca y el aeropuerto igual. 100% recomendable el lugar
Stayed 2 nights in Apr 2023
Response from HOTEL HOLLYWOOD on 14 May 2023
GRACIAS

8/10 Good

Emperatriz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Cesar Peña

Response from HOTEL HOLLYWOOD on 28 Feb 2024
Gracias por su preferencia. le esperamos pronto!

6/10 Okay

Michelle

Travelled with partner
Liked: Amenities
No me gustaron la Ahumadas y que se repente se le fuera el aguas del lavabo . Y no me dejará las toallas en tiempo 😤. Pero fuera de eso me pareció bien el lugar era lo estamos buscado
Stayed 3 nights in Nov 2022

8/10 Good

Josue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estaría muy bien si las habitaciones tuvieran un closet, aunque fuera pequeño, y una caja fuerte para poder guardar cosas y no tener que cargar con todo lo que traes de valor.
Stayed 2 nights in Oct 2022

8/10 Good

Edison Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar temático muy interesante
Stayed 1 night in Sep 2022
Response from HOTEL HOLLYWOOD on 21 Jun 2023
GRACIAS

2/10 Terrible

Leonardo

Stayed 1 night in May 2022

10/10 Excellent

Miguel

Stayed 2 nights in May 2022
Response from HOTEL HOLLYWOOD on 21 Jun 2023
GRACIAS

10/10 Excellent

eduin

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Servicio excelente y muy cordiales todos sus trabajadores.
Stayed 1 night in May 2021

8/10 Good

Charlie

Business traveller
Liked: Cleanliness, staff & service, amenities
Me hospede en la habitación más sencilla y para una persona esta muy bien. Solo que aclaró que no es un hotel es un motel.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El precio es justo, personal amable, ubicación regular, buena limpieza. Cumple lo que promete.
Stayed 3 nights in Mar 2020

10/10 Excellent

Netzahualcoyotl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar, a buen precio y cerca del foro sol, volvería a ir, la comida a buen precio y muy buen sabor.
Stayed 1 night in Mar 2020

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal para estancias cortas
Muy buena estancia, ideal para estancias cortas, aunque no es un hotel como tal. Es un motel que tiene habitaciones para servicio de hotel. Ideal para viajes en pareja o amigos pero no tanto para ir con la familia. El servicio y la atención muy buena. No tuve ninguna complicación.
Stayed 3 nights in Feb 2020

2/10 Terrible

ricardo andre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Não é hotel, e sim Motel
Que loucura, esse hotel é um MOTEL. quase morri de vergonha do taxista. procurei um hotel que fosse mais próximo do aeroporto, pois só iria passar a noite, mas é um MOTEL, com toda a movimentação normal desses ambientes, se quer se tem uma recepção. Um absurdo oferecerem esse tipo de acomodação por aqui. Me senti super enganada.
Stayed 1 night in Jan 2020

8/10 Good

Samantha

Liked: Staff & service, amenities
El lugar está bien para pasar la noche. Lo que no está tan padre es que muy temprano en la mañana los trabajadores empiezan sus labores y se ponen a gritar en el patio, y obviamente se escuchan todos los gritos y no dejan dormir.
Stayed 1 night in Nov 2019
Response from hotel hollywood on 27 Nov 2019
Disculpe, pondremos atención a esa tema.

2/10 Terrible

Verified traveller

Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien hasta q me levante a las 5 am para tomar un vuelo y no habia agua caliente
Stayed 3 nights in Oct 2019
Response from HOTEL HOLLYWOOD on 2 Nov 2019
GRACIAS!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy limpio, las instalaciones están sencillas pero muy bonitas, la decoración está muy original de acuerdo a la temática que sugiere el nombre del hotel, y la ubicación está excelente, muy cerca del aeropuerto de la CDMX, del Foro Sol o del Palacio de los Deportes, para ir en vehículo o en metro.
Stayed 1 night in Oct 2019
Response from HOTEL HOLLWOOD on 2 Nov 2019
GRACIAS