Lobby
Check availability

Reviews of Elite 47 Hotel & Suites

3 out of 5
Elite 47 Hotel & Suites
Avenida Circuito Empresarial 9 lote 12, Huixquilucan, MEX

Reviews

8.0

Very good

Rating 10 - Excellent. 20 out of 46 reviews" "
Rating 8 - Good. 13 out of 46 reviews" "
Rating 6 - Okay. 5 out of 46 reviews" "
Rating 4 - Poor. 5 out of 46 reviews" "
Rating 2 - Terrible. 3 out of 46 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Sergio

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Room was OK It’s NOT a hotel. So no hotel service or amenities. There is on site parking. However, the person who checks you in has to walk down the parking garage ramp, open it for you, and show you where to park. Only ONE person working the place. The person at the main entrance would not let me in the building because I didn’t know the name of who I had to see to check in. It was so ridiculous. Apparently same building is residential and hotel. No food or places to have dinner. Next to an abandoned comercial plaza. Not a nice area. In the US this place would not pass a building inspection. There are much better places to stay at not to far from this one.
Stayed 1 night in Feb 2024

4/10 Poor

Ana

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Doors, handles and other areas were dirty. There were stains in the sheets... The tub was not functioning properly, the water will drain very slow, the dirty water was accumulated a lot... discusting! No "do not disturb" sing for the door. I couldn't get hold of any one by phone, I had a late check in due to problems with the taxi. The receptionist was very kind.
Stayed 2 nights in Nov 2023

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Jordi

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Half of the building is under construction. They did not have my reservation at the "front desk" The building is so dark and stuffy.
Stayed 1 night in Sep 2023

10/10 Excellent

YEHUDI

Travelled with family
Disliked: Amenities
2 star hotel, good 2 stars
Stayed 5 nights in Jul 2023

10/10 Excellent

RAUL, VIENNA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Good location.
Stayed 3 nights in Jun 2023

6/10 Okay

Efrain, Plano

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance
Stayed 2 nights in May 2023

10/10 Excellent

ANNA, ZAPOPAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómoda, amplia y bien localizada. Staff amable y servicial
Stayed 1 night in Mar 2023
Response from Claudia on 10 May 2023
Hola AnnaAgradecemos mucho tus comentarios y esperamos tenerte pronto de regreso.Saludos Cordiales

10/10 Excellent

Kellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed Elite 47 Hotel & Suites so much that we extended our stay. We will stay here from now on when visiting Mexico City.
Stayed 1 night in Mar 2023

10/10 Excellent

Daniel

Stayed 1 night in Feb 2023

10/10 Excellent

Daniel

Stayed 1 night in Jan 2023

8/10 Good

Efrain, Plano

Liked: Cleanliness, staff & service, property conditions & facilities
Location is convenient
Stayed 3 nights in Mar 2022

10/10 Excellent

Reynaldo

Liked: Cleanliness, staff & service, property conditions & facilities
It’s secluded and peaceful ,I enjoyed being on the rooftop with the sun hitting my face
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy centrico Camas muy confortables Cocina bien equipada La zona donde esta ubicado algo sola
Stayed 3 nights in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL ABANDONADO
Horrible, llegue y los de vigilancia me dirigieron a la recepción. La recepción estaba toda apagada y no había nadie. Los de vigilancia no sabían qué hacer, y no hubo nadie que me pudiera dar mi cuarto y llame al numero del hotel y nadie me contestaba. PESIMO SERVICIO y espero que me devuelvan MI DINERO QUE YA HABIA PAGADO.
Stayed 1 night in Jul 2021
Response from Gerente on 12 Aug 2021
Estimado Huesped Le ofrecemos una disculpa por las situaciones que se generaron; sin lugar a dudas estamos trabajando para que situaciones como estás no vuelvan a ocurrir y de acuerdo a nuestra conversación telefónica el tema de su pago ya quedó solucionado. Le reiteramos nuestras disculpas y esperamos nos de la oportunidad de borrar esa mala imagen en un futuro cercano. Saludos Cordiales Claudia

10/10 Excellent

Argelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

JOSE RAMON

Stayed 2 nights in Apr 2024

10/10 Excellent

Blanca, brea

Travelled with family
Liked: Amenities
Las personas muy amables sobre todo claudia muchas gracias como siempre
Stayed 1 night in Apr 2024

10/10 Excellent

Blanca, brea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien. Ubicado
Stayed 1 night in Apr 2024

8/10 Good

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities
No es un Hotel como tal, da los servicios de un hotel, la ubicación es muy buena, el costó es excelente pero tuve de vecinos a varios chavitos que llegaron pasada la media noche e hicieron fiesta hasta después de las 4 am y aunque fueron a callarlos varias veces, no dejaron de hacer ruido
Stayed 1 night in Mar 2024

8/10 Good

Gustavo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amable elnperainal.
Stayed 1 night in Feb 2024

10/10 Excellent

Anelvis

Stayed 5 nights in Jan 2024

4/10 Poor

Celia Lorena

Difícil de llegar pues nos navegadores te llevar a la parte trasera de la piaza y no te dice el nombre del “hotel”. No contestan el teléfono para buscar ayuda de cómo llegar, ni te avisan que está en un edificio de departamentos y son 2 pisos de “cuartos de hotel”. Huele a polvo aunque no se ve sucio. Los trabajadores muy decentes y cordiales
Stayed 1 night in Jan 2024

6/10 Okay

Gerardo

Liked: Cleanliness
No tiene nombre afuera del edificio y no lo pude ubicar fácilmente al llegar, está en remodelación y no cuenta con restaurante.
Stayed 1 night in Jan 2024

8/10 Good

Maria Fernanda

Travelled with family
Liked: Staff & service
La ubicación es muy buena porque hay muchas cosas alrededor como restaurantes, plazas y tiendas. El personal muy amable, el edificio ya requiere mantenimiento y la limpieza de la habitación no estaba al 100.
Stayed 1 night in Dec 2023

8/10 Good

JULIO

Stayed 2 nights in Dec 2023

6/10 Okay

Zita

Liked: Staff & service, amenities
Se ve ya muy deteriorada
Stayed 1 night in Nov 2023

10/10 Excellent

RAUL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Juan Pablo

Stayed 1 night in Nov 2023

8/10 Good

Karla

Travelled with partner
Liked: Cleanliness, amenities
Great spaces inside the room and confortable, but, sometimes there was no one at the front desk. It felt insecure.
Stayed 4 nights in Oct 2023

10/10 Excellent

Andrea

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general bien
Stayed 1 night in Oct 2023

8/10 Good

JUAN DAGOBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
Muy a gusto y tranquilo
Stayed 1 night in Oct 2023

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
Muy mal su administración, nadie se hace responsable de facturar. Pésimo servicio.
Stayed 1 night in Oct 2023

8/10 Good

Erika

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Joaquin Valenzuela

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Sep 2023

10/10 Excellent

Josefina

Stayed 4 nights in Jul 2023

8/10 Good

Gabriela

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Expedia Relocation

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023

10/10 Excellent

maty

Liked: Staff & service, amenities, property conditions & facilities
Me gusta
Stayed 1 night in May 2023

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
No facturan la estadía si realizas tu reservación por Expedia, no vuelvo a reservar por este medio
Stayed 1 night in Mar 2023

10/10 Excellent

Mónica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Mar 2023
Response from Claudia on 7 Mar 2023
Estimada MonicaAgradecemos tus comentarios y nos da gusto que tu estancia haya sido placentera.Nos encanta tenerlos en casa.Saludos Cordiales

8/10 Good

FERNANDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

4/10 Poor

Ciro

Stayed 6 nights in Aug 2022

6/10 Okay

Joshua

Stayed 1 night in Jun 2022

2/10 Terrible

Jaime

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
El personal excelente atención sobre todo porque a la hora que llegamos te avisan que ya no habrá nadie en recepción pero el señor Miguel Ángel Carbajal muy amablemente extendió su tiro para esperarnos y entregarnos las llaves, llevarnos a la habitación y estacionarnos. Pero el hotel como hotel no tiene nada que ofrecer, se necesitan tarjetas para todo independientemente a la del cuarto, se necesita para el elevador otra diferente, para el estacionamiento otra diferente!! 3 tarjetas para una estancia Dentro del cuarto limpio pero cosas rotas como el porta papel de baño, y el asiento de la taza del baño, no tiene ni una almohada extra, te ponen un solo servicio de café para solamente una taza, no hay servicio a la habitación.
Stayed 1 night in Aug 2021
Response from Gerente on 12 Aug 2021
Estimado Jaime Lamentamos mucho los inconvenientes que nos menciona y agradecemos que nos haga saber su experiencia con nosotros. Trabajaremos en los puntos que nos menciona esperando en un futuro poder cambiar la percepción que se llevó y compartiremos a Miguel y a Mari la camarista los comentarios que nos da acerca de su labor. Gracias por la oportunidad Saludos Cordiales Claudia

6/10 Okay

maria e

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
el cuarto esta muy bien, pero la primer noche no servia el aire acondicinado y nos cambiaron de cuarto al otro lado del edificio, donde hubo un escandalo tremendo de musica hasta las 5 de la madrugada y no pudimos dormir nada
Stayed 2 nights in Mar 2020
Response from Gabriel Fuentes on 13 Mar 2020
Estimada Srta. Maria Agradezco el tiempo que se tomó para darnos su retroalimentación acerca de su estancia con nosotros. Lamentamos el tema que comenta sobre el aire acondicionado y sobre el otro tema del antro de enfrente estamos tomando las medidas necesarias para que el escándalo no vuelva a incomodarlos y puedan descansar. Le reitero mis disculpas y esperemos nos de nuevamente la oportunidad de atenderlo en esta su casa. Cordialmente Gabriel.