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"Everything was great"

"This is our 3rd time staying here and it never disappoints. The room was very clean and made you feel like you were home. It’s been 5 years since we stayed last and I noticed the room has been painted and a change in decor. It was nice to see they strive to keeping the place inviting. Love staying somewhere with big fluffy towels and pillows not typical of most hotels. I appreciated the personalized communication from staff before, during and after our stay. "

"No breakfast at this location they said since covid, this location cost more than others in the area with Breakfast. Front desk sells coke and other drinks, but had to use a credit card for a $5 purchase not cash. Stayed two nights no room cleaning or new paper cups in the room for coffee. The heating system didn't work properly in the room."

"Everything was perfect! "

"Very little to do with children under 2 years old. Frankenmuth has much kid friendly water activities. "

"It was close to shopping and food"

"Clean room. Clean lobby. Nice staff. Breakfast was good. Hallways dirty, trash by elevators not taken out for the 3 days we were there. "

"Just noisy neighbors. After quiet hours. Pretty rude. I had to call lobby both nights due to noise otherwise great room. Lots of space as we had a handicap person. Good breakfast too"

"We had a multi-night stay in Cadillac. Hotel rooms are dated; but they’re currently working on a remodel. The pool room is definitely in need of a renovation- the hand rail on the right side of entering the pool isn’t even attached to the cement anymore. Our shower was not only unclean, but after cleaning it we found out it didn’t drain so they said they would move us to another room with a working shower. We had a lot of stuff and had to move it ourselves and we didn’t get an upgrade or discount or anything for our troubles with that situation. We moved 2 doors down and within a few hours new people were moved into the room - without them fixing the shower. There were so many kids without supervision (lots of running up and down hallways and yelling) that we couldn’t sleep well and the kids were so unruly in the pool room we couldn’t enjoy that either. The breakfast is hot, but leaves a lot to be desired when it comes to taste. However, the staff is wonderful. Ameara was very welcoming and accommodating and offered to take pictures of our group and was just a lovely individual who is doing her best. She made our stay as good as it could be. "