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"Charged for room when property was closed for renovations, still no refund"

"The staff was very friendly and the rooms were very clean and well maintained. "

"Everything you need is here! Little pricey but you pay for convenience.have a nice tiki bar in water.park that makes killer mix drinks. Smart thing to do is go next door to meijers and buy booze and bring your own plastic cup! The staff and lifeguards really do pay attention and care about your safety! I fell out of my tub and the life gaurd was right there before i could pop up making sure i didnt need help then asked if i was okay and and supervisor was there right away before i climed out juat to double check! I was fine! I caused the flip out of tube playing around! The rooms are comfy! And depending on room depends how unique they are!"

"Breakfast needs more options choices for breakfast foods. Everything was great. "

"Nice location , nice room will stay again! "

"great location"

"The food was good "

"The room was clean and really nice. We enjoyed the view from the balcony. "

"Close to Crystal Mountain ski area and Sleeping Bear Dunes which were the areas we wanted to visit. Very happy with our room. It was spacious, clean and quiet. Staff was friendly and helpful."