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"Housekeeping did not come at all. After the 4th night i went to check out and they did not have record of us at all... our last name wasnt in the computer. Um okay we just stayed 4 nights. They had a record of the different name staying in a completely different room... not us. She said they had no idea that our room had anyone in it yet we had the keys and my husband filled out the paperwork upon check in. She apologized and said her manager would call me the next day. I do have a charge on my bank card and i called to let them know this. She said she apologizes and her manager will call. Its day 7 and i have received no call...."

"yes very goodr breakfast"

"Initially room smelled fresh & clean but then kinda smelled like musty cats maybe it was the carpet. Our room was on 3rd floor had to go all the way to 1st/main floor for ice. Breakfast was well stocked fresh clean dining area."

"We had a multi-night stay in Cadillac. Hotel rooms are dated; but they’re currently working on a remodel. The pool room is definitely in need of a renovation- the hand rail on the right side of entering the pool isn’t even attached to the cement anymore. Our shower was not only unclean, but after cleaning it we found out it didn’t drain so they said they would move us to another room with a working shower. We had a lot of stuff and had to move it ourselves and we didn’t get an upgrade or discount or anything for our troubles with that situation. We moved 2 doors down and within a few hours new people were moved into the room - without them fixing the shower. There were so many kids without supervision (lots of running up and down hallways and yelling) that we couldn’t sleep well and the kids were so unruly in the pool room we couldn’t enjoy that either. The breakfast is hot, but leaves a lot to be desired when it comes to taste. However, the staff is wonderful. Ameara was very welcoming and accommodating and offered to take pictures of our group and was just a lovely individual who is doing her best. She made our stay as good as it could be. "

"Bad"

"The room was clean and really nice. We enjoyed the view from the balcony. "

"Easy parking, and getting into the room was really easy as they text you the code to your door. "

"What mostly started well turned sour. First it was the lack of generator when the power went out during a winter storm. Then it was the owners continuously checking on us. Now the owners are filing an inflated claim for cosmetic wear and tear (light scratches that would occur on a brushed black stair case that can easily be sprayed with thin coat of paint or poly). "

"My wife and I had an amazing weekend stay at the A Frame. The cabin was cozy, had everything we needed, and was so quiet and relaxing. We played games on the table overlooking the river, made all of our meals at the cabin, and enjoyed the color changing lights as we relaxed and talked. We only left the cabin once and that was to hike the Silver Creek Pathway along the Pine River. We would not have changed a thing and hope to come back someday when it is warmer so we can enjoy the fire pit, deck, and hanging out by the river!"