Property amenity

Reviews of Hacienda Misne

4 out of 5
Hacienda Misne
Calle 19,172 por 6B, Mérida, YUC

Reviews

8.8

Excellent

Rating 10 - Excellent. 65 out of 107 reviews" "
Rating 8 - Good. 24 out of 107 reviews" "
Rating 6 - Okay. 10 out of 107 reviews" "
Rating 4 - Poor. 7 out of 107 reviews" "
Rating 2 - Terrible. 1 out of 107 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

stephen

Travelled with family
Disliked: Amenities
Needs to be taken over by a company which will upgrade the property. Too expensive for the experience. Far from downtown. We were almost the only guests.
Stayed 1 night in Dec 2023

6/10 Okay

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All was great until locals in the area started shooting off fireworks.
Stayed 1 night in Aug 2023

2/10 Terrible

Raul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good pool and best food in restaurant, very romantic surroundings
Stayed 2 nights in Mar 2020
Response from Administration on 10 Mar 2020
Dear guest, Thank you for yor comments, we hope to see you again soon! Kind regard from the Misne family!

10/10 Excellent

Kurt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oasis of tranquility within lush gardens and 2 refreshing pools. Car required as Merida center is a 15 minutes drive
Stayed 4 nights in Nov 2019
Response from Administration on 3 Dec 2019
Dear Mr. Kurt, Thank you for your commentaries! We hope to see you back soon. Best regards from Merida!

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from Administration on 19 Nov 2019
Dear Mr. Mohammed, thank you for your ranking! Kind regards from Merida!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Nov 2019
Response from Administración on 21 Nov 2019
Estimado huésped, Muchas gracias por su amable puntuación, nos da mucho gusto saber que tuvo una estancia placentera con nosotros. Esperamos verle pronto nuevamente. Saludos desde la Blanca Mérida

10/10 Excellent

diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, secluded properity and a great place to 'chill'. Everyone, group keepers, waiters, and front desk personnel were very kind, helpful and friendly. Not a place for walking and exploring Merida unless you have a car or do not mind waiting for cab.
Stayed 1 night in Apr 2019
Response from Administration on 9 Apr 2019
Dear Guest, Thank you for your commentaries! We hope to see you back soon! Kind regards from Mérida!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful rooms and Hacienda
Beautiful venue, very clean and comfortable room, very spacious and roomy. I would just add a full size mirror to the room, other than that, i loved everything.
Stayed 3 nights in Mar 2019
Response from Administration on 9 Apr 2019
Dear Guest, Thank you for your commentaries, there are very importan to us! Kind regards from Mérida!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is very nice it has beautiful gardens The only con is it is far from town
Stayed 2 nights in Feb 2019
Response from Administration on 9 Apr 2019
Thank you for your ranking! Will be a great pleasure have you here again. Kind regards!

10/10 Excellent

Tara, Sun Valley Idaho

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved everything Beautiful place. Margaritas were delicious along with the food. Staff is amazing and so helpful.
Stayed 6 nights in Jan 2019
Response from Administration on 29 Jan 2019
Dear Tara, Thank you for your commentaries, was a pleasure have you with us! We hope to see you soon! Kind regards from "La Blanca Mérida!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great except....
It was great except our room was at the far corner and there was a train that came by at 20 minute intervals, and it woke my husband who is a light sleeper.
Stayed 2 nights in Apr 2018
Response from Administration on 17 Apr 2018
Good day, Thank you for your commentaries, are very important to us! Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent getaway spot
If you are looking to get away from the hustle and bustle of city life, this is the place for you. Close enough to historic Merits and chichen itza to see the pyramids.
Stayed 1 night in Mar 2018
Response from Administration on 17 Mar 2018
Dear guest, Thank you for your commentaries! We hope to see you back soon. Kind regards!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hacienda close to Merida.
We are a family of 4. The hotel is a beautiful Hacienda about 15min outside of the city. There is not much around the hotel, but the rooms are spacious, two nice pools, and a well kept grounds. The staff are incredibly nice and accommodating.
Response from Administration on 17 Mar 2018
Dear Daniel, Thank you for your commentaries! We hope to see you back soon, was a great pleasure guests you! Kind regards,

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017
Gracias por su puntuación Esperamos tenerle de regreso pronto! Atte. Administración

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017
¡Gracias por su preferencia! Thank you for your preference!

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Misne is delightful
Hacienda Misne is a beautiful property. The staff is welcoming and quite accommodating! We enjoyed a delightful massage, relaxed by the pool, & enjoyed several meals in the restaurant. I'd recommend Misne to anyone visiting Merida.
Stayed 3 nights in Sep 2017
Thank you for your commentaries. Was a great pleasure have you with us! We hope to see you back soon! Kind regards, Administration

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel away from the city
Almost everything was great. The room was ver noisy and the people from the valet parking (Mauricio) was very annoying.
Stayed 2 nights in Jul 2017
Response from Administration on 28 Aug 2017
Thank you for your comments, was a great pleasure have you here at your home. We will work on your comments about the noisy room and the valet parking issue. Kind regards!

10/10 Excellent

Con, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and simple hotek
The hotel was very comfortable. 30 minutes from the airport, 30 minutes from the Centro.

10/10 Excellent

Andy & Aibeth, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel!
This was one of the best experiences we have had in a long time. This hotel had everything that we were looking for. Marvelous food, beautiful surroundings, family friendly, kind and generous people, nice services. We are already planning our next vacation in this beautiful hacienda. Highly recommended!

8/10 Good

Des

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely converted cattle ranch.
I advise that it would be better to prepay with specific room properties. Opted to pay at hotel but they said no more rooms with king size beds available at that rate and would have to upgrade for U$50/night more. That's a price gouge!!

4/10 Poor

Dy, US

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

10/10 Excellent

Abigail E, brooklyln, United States of America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning oasis on the outskirts of Merida
Beautiful, spacious grounds. Everything was clean, tranquil, authentic and wonderful. I truly loved this little oasis just outside the town. It was so quiet, I had the pool, and Maximo making me special margaritas, to myself every day. The staff was friendly and helpful. Breakfast was huge and delicious. The room was stunning and so comfortable. Best showerhead ever. I can't recommend this place enough. The front desk would call a taxi to arrive when I needed it and it was a quick 15 min ride right to central Merida.

10/10 Excellent

Dawn, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful birthday and Valentines week
It was relaxing comfortable and I always felt safe. I will stay again and again

4/10 Poor

Matthew, Playa del Carmen

Liked: Cleanliness, staff & service
Disliked: Room comfort
Horrible night's sleep
Overall the stay was very disappointing. The air conditioning on the roof made a loud noise every 10 minutes throughout the entire night so we did not sleep well. Since the roofs are not well isolated there was also a loud gecko as well. The main issue was really the loud air conditioning equipment. The next morning we spoke to the front desk and to the manager and also sent an email. We are very disappointed no one has written back at all. We chose the hotel for it's closeness to the highway and for all the good reviews. However, the hotel is not worth the money at all. We paid twice as much for a room where we got little to no sleep. The hotel staff was very friendly and the hotel is very pretty but considering the management has not gotten back to us so far we won't be going back and do not recommend anyone stays here.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, superb gardens
Rooms are large with high ceilings, very nice. Quiet place with beautiful gardens. Perfect place to explore the maya temples of the area.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely service
The rooms were a bit dark. Service was very very kind and helpful. The hacienda may need a bit of an update. The gym is very basic.

10/10 Excellent

sergio, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to rest
The staff is great, food very good Visit Uxmal great arqueological site

10/10 Excellent

Lupita, Ciudad Juarez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, excellent facilities
Very nice Hotel with excellent service. Food is really delicious

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, not so nice location
The hotel is excellent, very nice installations, and impeccable service, but the location is not so good. The surrounding areas of the hotel are not pleasant, it seems as if the hotel is a beautiful island surrounded by a poor residential area of the city. It’s located near main avenues so it´s easy to access routes to locations near Merida.

8/10 Good

birdy boy, uk

Liked: Cleanliness, staff & service
quiet retreat from bustle of city
Hard to find if coming from the city centre, easy from the periferique. Industrial archaeology as in a done -up factory. Large garden with noisy birds(mainly white winged doves, but some grackles, orioles and hummers). Old world charm, slightly run down rather damp air.But overall peaceful and charming. Valet parking.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect timetravel
This is a wonderful location, very nice people, we felt like visiting friends. Peaceful atmosphere and really good food. We´ll call ourselves lucky if we can ever go back again. Thanks and greetings to the staff!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
off the beaten path
hotel grounds are stunning. Rooms are ok for what you pay for. overall a good stay. a bit of a drive to centro or shopping areas.

10/10 Excellent

Dirk, LA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hide away
Cool, if you want to be related to the Yukatan nature and have piece!

10/10 Excellent

Steve, Cape Cod, MA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We felt like it was our private Hacienda!
We happened upon this Hacienda on Expedia and they were offering a special buy one night and get the second for free! $240 for 2 nights is a lot in Mexico but we sp-lurged and were so glad that we did! We felt like it was our own private Hacienda with a full staff! Wonderful pools and the room was large with a private plunge pool. The restaurant was great for breakfast and the Cantina had some of the best cocktails we have had in Mexico. They made a margarita with cucumber and habanero that was brilliant!

10/10 Excellent

Sandra Lomeli, Vancouver, BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Pleasurable experience.
The hotel was even better than the photos suggested. The staff were universally welcoming and they have every detail under control, the room was marvellous (huge, with a big bathroom and a hammock), tons of singing birds, butterflies some squirrels and iguanas. The decoration is beautiful, colonial style, with a couple of original chairs from 1900, the Hacienda was before a plantation of henequen. Both pools are lovely. The dinner was excellent, try the banana filling with meat and cheese, a traditional dish. You can take your breakfast outside and enjoy the impressive architecture and stunning gardens with marvelous trees and flowers. Has a nice gym too. We (my husband, my 8 years old girl and I) had a great experience and we were very sad to leave the place. Well worth the stay. My thanks to all the staff for a wonderful stay.
One of the vitrals
One of the patios
Colonial architecture
just a little taste from the amazing gardens

4/10 Poor

Adam and Lizzie

Liked: Cleanliness, room comfort
Disliked: Staff & service
Very disappointed
Service was terrible. private pool had no water in it. Early check in fee was half a nights original fee. The grounds and building were beautiful althgh in the middle of a housing estate. I was told by a staff member I shouldn't be by the pool, when I told him I was a guest he asked me for my room number as if I was lying, we were the only English couple at the hotel so a little communicatin would go a long way at hacienda minsne. We paid early check in fee at 5 am when we arrived by bus from Belize city after a 9 hour ride and when we walked past reception we were told we owed another half on top of what we already paid. I told them no way and I had already paid the night receptionist. They didn't ask again. The shower had no hot water so we were given a different room and a bowl of fruit and an apology. I image the reason wifi wasn't working until they switched it on after we had asked twice was because of the proximity to the houses surrounding the place and people using their wifi. Maybe in hi season it would be better but as 5 waiters had three tables to deal with and we had lots of issues with waiting and wrong orders, even when the orders were in Spanish, I doubt it. Thumbs down at this place

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hacienda Merida
The Hacienda Misne is a lovely hotel. Although not the most luxurious place, its grounds are beautiful and the staff there is very polite and attentive. My family of 4 stayed there for 2 nights while we were visiting Merida and Chichen Itza. It's on the edge of Merida, and there is lots of space with well maintained plants and trees. The rooms were big. No Wifi in the rooms. My only real complaint was that the food was hit or miss.

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
this place is slipping
Have stayed here many times and this last time we were denied the bed size requested so had to sleep in two very hard double beds. Lots of miss communication with the staff as to what was reserved and what would be available for holiday dinner. It is going to take a long time before we stay at this property as there are many other desirable hotels in Merida.

10/10 Excellent

Isabela, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
Absolutely fantastic! A great place to stay! Very romantic and peaceful!

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with great value and location
Very well located for anyone travelling around the Yucatan Peninsula. Good food, great rooms, nice pool for relaxing after a days travel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
on the outskirts
hotel is on outskirts of town but easy on and off loop highway around Merida. Beutiful grounds and very plesent staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
out of the way but worth it
hotel is on outskirts of town but easy to get to and to main shopping areas and Paseo Montenjeo drive.. Well worth the extra effort

10/10 Excellent

Duffer62, Colorado Springs, CO

Liked: Cleanliness, staff & service, room comfort
We were treated very well by the hotel staff.
The staff greeted us in a very warm, professional manner. Our room was spacious, clean, and nicely decorated. At the time, there weren't a lot of other guests, so we felt we were getting a lot of attention from the staff, who did everything they could to make our stay memorable. The hotel itself was an oasis of nature in the midst of a city, with birds, frogs, and other wildlife on the grounds, and walking the grounds after dark was both adventurous and comforting, as the security was first rate. As the hotel was on the outskirts of the city, many times we dined in rather than take a cab to other locations, and the dining staff never disappointed us with either quality or service. All in all, a very pleasant experience at a quality establishment.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, room comfort
Good hotel
Overall a good hotel. Not the best Hacienda in the Yucatan peninsula, but it is a good stay at a great value.

6/10 Okay

Regina

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
La hacienda está hermosa, los cuartos muy bien y el baño súper bien, solo que no muy limpio. La secadora tenía arañas, las sábanas y almohadas olían a humedad! Hay súper súper Poca luz en los cuartos. La comida muy muy mala! Eso si no lo recomiendo nada

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar.
Stayed 1 night in Jul 2022
Response from Lic. Layni Medina on 20 Jul 2022
Agradecemos mucho su comentario, esperamos tenerlo pronto de regreso. Saludos.

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Administración on 2 Apr 2020
Estimado Sr. Jorge, muchas gracias por la puntuación que nos emite! Esperamos verlo nuevamente en esta su casa. Un cordial saludo por parte de la familia Misné

10/10 Excellent

Erika, Campeche

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, habitaciones, la comida, el área de alberca, buen precio, hermosas áreas verdes.
Stayed 1 night in Feb 2020
Response from Administración on 2 Mar 2020
Estimada Srta. Erika, agradecemos mucho sus comentarios, esperamos tenerles de regreso pronto. ¡Un afectuoso saludo por parte de la familia Misné!

6/10 Okay

jean luc

Travelled with family
Stayed 3 nights in Dec 2019
Response from Administración on 30 Dec 2019
Estimado Sr. Jean Luc, Le agradecemos la puntuación otorgada. Un saludo desde la Blanca Mérida