Front of property

Reviews of Flamingos Inn

3 out of 5
Flamingos Inn
508 Calle 5, Chuburna Puerto, Progreso, YUC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 85 out of 106 reviews" "
Rating 8 - Good. 16 out of 106 reviews" "
Rating 6 - Okay. 4 out of 106 reviews" "
Rating 4 - Poor. 1 out of 106 reviews" "
Rating 2 - Terrible. 0 out of 106 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Ellen

Disliked: Amenities, property conditions & facilities
It was an unloved location and I was really disappointed because I thought I had book a nice hotel room in the midst of a long trip I treated myself. Very strange place.
Stayed 2 nights in Apr 2024

10/10 Excellent

Shawn

Stayed 4 nights in Mar 2024

8/10 Good

ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from alba on 28 Feb 2024
I really apreciate your coments, are so usefull for us.

10/10 Excellent

Diana

Stayed 2 nights in Jan 2024
Response from Alba on 30 Mar 2024
gracias por sus comentarios son muy importantes.

10/10 Excellent

GORDON

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As others have said, the staff make this property top notch. Amazingly friendly folks with nothing but smiles and a willing attitude.
Stayed 2 nights in Jan 2024
Response from alba on 28 Feb 2024
thanks, for your coment, we greatfull that you had a good experience in flamingos inn.

10/10 Excellent

Ya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from alba on 28 Feb 2024
gracias por su comentario, nos sirve de mucho

8/10 Good

Leanne

Stayed 4 nights in Sep 2023

6/10 Okay

Mr Sergio

Travelled with partner
Flamingos inn is located in the chuburna pueblo, the entrances to the residential area is not iluminated front m the man road, you better arrive before sunset to avoid missing. The beach on the area is very small and block by each residence. Overall place is 3
Stayed 4 nights in Nov 2023
Response from Alba on 22 Nov 2023
IS IMPORTANT FOR US YOUR COMENTS THANKS,WE TRIED TO HAVE BETTER AREAS

10/10 Excellent

jacob

Stayed 6 nights in Nov 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
This is my 3rd stay at this property in 3 years, mostly because it has become my absolute favorite place to relax & get away. They have made some upgrades with their internet since my prior stays. I was able to work remotely & stream tv services without any problems at all. The view of the beach is breathtaking, & the rooms all have a personal touch that makes you feel right at home. The bed is extremely comfortable, & you have basic essentials supplied in the kitchen, including water, coffee, cookware, a small gas stove, & toaster oven. The family that owns the place is so very kind. I will continue to visit this place at least once yearly for as long as I can! It’s truly my own private paradise, & I’m glad I happened upon it! ☺️
Response from sol on 31 Jul 2023
thanks for your coment , the importank thing is that you had and found all that you need or spect, we have a pleasure to give you an excellent service seeyou soon

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent
Stayed 2 nights in Apr 2023
Response from ALBA POOT on 4 May 2023
THANKS WE APRECIATE YOUR COMENTS

10/10 Excellent

Craig

Stayed 1 night in Apr 2023
Response from ALBA POOT on 4 May 2023
THANKS FOR YOUR VISIT

10/10 Excellent

Owana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 14 glorious days here! If you’re looking for a place off the beaten track you’ll love Flamingos Inn. We felt like the place was our own retreat away from the hustle and bustle of more touristy spots. Victor, Alva and Rebecca catered to our every need. The views of the gulf we had were unparalleled. We hope to return to this oasis in the future!!
Stayed 16 nights in Jan 2023
Response from ALBA POOT on 18 Feb 2023
THANKS FOR YOUR COMENT, WE WHAIT YOU COME AGAING

10/10 Excellent

czarina

Stayed 5 nights in Feb 2023
Response from ALBA on 14 Mar 2023
gracias por sus comentarios

6/10 Okay

Kristen

Travelled with family
Liked: Amenities
The downstairs room needs updating. It has rusty faucets and a terrible kitchen area. There is no closet or even a bench to put your suitcase. Management is difficult to get a hold of. Just to let you know, staff does not speak English. The views are beautiful.
Stayed 4 nights in Nov 2022
Response from ALBA POOT on 3 Dec 2022
THANK YOU VERY MUCH FOR YOUR COMMENT, THIS HELPS US TO EVALUATE OURSELVES AND IMPROVE OUR FACILITIES. WE HOPE YOU CAN VISIT US AGAIN WHEN THE HOTEL IS RENOVATED, SO WE CAN GIVE YOU THE SERVICE YOU DESERVE.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this property, & I think I love it more this time than I did last. This place is paradise. Everything about it is wonderful, & the family that owns it & lives on property are just great. Ignore any bad reviews you see. I can promise you those are just people with impossible expectations. Only hiccup was the Wi-Fi, but with a view like the one you get, who really needs Wi-Fi? It works, but it’s not incredibly fast, so if you are planning to work remotely, be prepared to use a hotspot. I did work remotely some while staying, & that worked fine for me. Again, I can say as I did in my original review that I slept better there than I have anywhere. They’ll get used to seeing me around. I’ll be back many more times. :)
Stayed 1 night in Oct 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oceanfront property. I fell asleep to the sound of waves. Nice rooms and a beautiful courtyard with a pool. The Wifi was very dicey, but that just gave me an excuse not to work!
Stayed 1 night in Oct 2022

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2022
Response from Flamingos Inn on 8 Jul 2022
Thanks

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel right on the beach!
Nice place. A little hard to get to (on a sand road) Comfortable but power went in and out in the nights. Property manager was very nice and helpful. Specific location was right on the beach and beach was clean
Stayed 2 nights in Apr 2022

6/10 Okay

Tatiana

Stayed 1 night in Apr 2022

10/10 Excellent

Keenan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Flamingos Inn on 22 Mar 2022
Thanks Keenan

10/10 Excellent

Rade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for being close to the sea. Spacious and beautifully decorated rooms. Very friendly staff. Photos don't do justice to this place. I extended my stay.
Stayed 3 nights in Jan 2022
Response from Flamingos Inn on 25 Jan 2022
Muchisimas gracias!

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Option
Great room with amazing amenities, had a small kitchen and space to work right in front of the ocean.
Stayed 1 night in Jan 2022
Response from Flamingos Inn on 22 Jan 2022
Gracias Salvador, it was a pleasure having you stay. Please come back and see us again soon.

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flamingos Inn overlooks the Gulf of Mexico and the sound of the waves is wonderful! The room is spacious and flamingo-theme decorated. The bed is very comfortable and the kitchenette well-supplied with two-burner gas cooktop, microwave, kettle, coffee maker and fridge. Dishes, assorted cups and glasses, flatware, pots and pans, and cooking utensils are provided. Breakfast is served each morning. The family hosting is delightful and very responsive. We stayed 10 days and each was perfect!
Stayed 10 nights in Jan 2022
Response from Flamingos Inn on 16 Jan 2022
Thank you, it was a pleasure having you stay. Please come back and see us again soon!!

4/10 Poor

walter

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
This property says Progreso and it is definitely not in Progreso. Its in the small town of Chuburna where it feels like there is not another living soul around. You definitely need a car or taxi to get out & feel like your amongst the living. The wifi is terrible, went about a week without it. It's a nice place and the people that own it are very friendly but suitable only if you want complete solitude. The private beach is dirty so you won't be spending anytime there. Unfortunately its also non refundable once you've paid and clearly the owner isn't willing to refund any money for lack of wifi or evening leaving early.
Stayed 26 nights in Dec 2021
Response from Flamingos Inn on 21 Feb 2022
Hi Walter, The municipality is Progreso, that's part of our address, whether or not you think it should be. We do advise guests that a car is best if you want to fully enjoy the village of Chuburna and its surroundings, just as we advised you several times. As to wifi, yes this is not New York City and the max speeds around here are generally 10-50 mbps, which is more than fast enough for every other one of our clients in the past 3 years, but obviously not you. Our apologies but that is outside of our control, but if you had researched where the hotel was before booking you may have been better prepared for the serenity here. The beach is definitely not dirty, and interestingly you never mentioned that particular problem during your stay... Finally, your reservation was only non-refundable as that was the payment option YOU chose when booking. Again, nothing we can do about that, you made the booking with expedia. We are very sorry that you didn't enjoy your stay with us as much as we had hoped, and we wish you all the best for the future.

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flamingos Inn was right on the beach with your own private place. You must have a car, though, as there is no public transport and you are too far from any stores. The staff were over the top Helpful, friendly, and courteous. Sweetest people in the Yucatán.
Stayed 1 night in Dec 2021
Response from Flamingos Inn on 17 Dec 2021
Many thanks! See you again soon we hope!

10/10 Excellent

frank

Liked: Staff & service, amenities, property conditions & facilities
Clean, extra quite during pandemic, loved the breakfast that is custom made like a bed and breakfast. We rented the Cielo unit and the view was perfect. There was no need for curtains in the sliding glass doors leading to the balcony because the ocean is right there. Enjoyed the safe area. This is not the Hyatt hotel but it is cute and for the price we thought it was incredible and would only stay here when visiting again. The people here where humble and just the best. It was better than expected.
Stayed 3 nights in Dec 2021
Response from Flamingos Inn on 8 Dec 2021
Thank you very much for your review, it is much appreciated. Please visit us again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place on a private beach, slice of paradise
Stayed 5 nights in Aug 2021
Response from Flamingos Inn on 13 Aug 2021
Thank you, come back soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start by saying I have traveled the world rather widely, & I honestly think this is my absolute most favorite place I’ve ever stayed! The owners live on site & are wonderful. Lucy met me outside when I arrived & walked me to my room & suggested many local eateries. She was extremely sweet & helpful through my stay. The attention to detail put into the rooms is phenomenal. It is just as comfortable as home. And the view is absolutely stunning! The pictures on Expedia don’t do it justice AT ALL! I wish I could upload all the Insta worthy shots I took of this place. You will have everything you need here, including a very comfortable bed. I think I slept better here than I ever have in my life. The location is not in the touristy area of Progreso; that is about 20 minutes away. WiFi worked great, & I was able to work some while visiting. Your beach is a private beach, only accessible by the residents, which I rather enjoyed, & the property is extremely secure. I could go on & on, but I will just say that I definitely plan to make it back in the near future. Everything about it was perfect!
Stayed 2 nights in Jul 2021
Response from Flamingos Inn on 6 Jul 2021
Thank you very much, please come back and stay with us again soon.

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Flamingos Inn on 11 May 2021
Gracias Cristina!

10/10 Excellent

Tamara

Stayed 2 nights in Dec 2020
Response from Flamingos Inn on 31 Dec 2020
Thanks Tammy, we hope to see you again soon!

10/10 Excellent

Alam Figueroa, San Francisco Bay Area

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room has a balcony with a view of the sea that makes laying in a hammock indoors a better experience. The hotel is simple, but the attention they pay to little details makes this place cozy.
Stayed 1 night in Dec 2020
Response from Flamingos Inn on 31 Dec 2020
Gracias

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Absolutely beautiful stay. Even better than the photos. Everything was lovely
Stayed 1 night in Nov 2020
Response from Flamingos Inn on 23 Nov 2020
Thank you, we appreciate it!

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020
Response from Flamingos Inn on 23 Nov 2020
Thank you, we appreciate it!

10/10 Excellent

Jesus

Stayed 3 nights in Sep 2020
Response from Flamingos Inn on 10 Oct 2020
gracias Jesus

10/10 Excellent

memost10, mexico

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lugar unico. decoracion maravillosa. cuidan cada detalle para que sea una excelente estancia. la playa frente hermosa y tranquila
Stayed 1 night in Jul 2020
Response from Flamingos Inn on 4 Jul 2020
Muchisimas gracias

8/10 Good

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Flamingos Inn on 6 Jul 2020
Gracias

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Pinky on 18 Mar 2020
Thanks

10/10 Excellent

Kim, Cobourg, Ontario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, great staff, great breakfast every day! Rooms are very nice.
Stayed 10 nights in Feb 2020
Response from Flamingos Inn on 1 Mar 2020
Thanks Kim, we enjoyed having you as a guest. Come back soon!!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Very beachy
Very good stay. A few hiccups but nothing horrible Property directly on the beach, nice pool Well prepared breakfast
Stayed 3 nights in Jan 2020
Response from Flamingos Inn on 2 Feb 2020
Thanks!

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Flamingos Inn on 9 Nov 2019
Thanks Robert. See you again soon I hope!

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Great location right on the beach. Rooms were clean. The hosts were fun, friendly, and helpful. Breakfast was delicious.
Stayed 3 nights in Aug 2019
Response from Flamingos Inn on 22 Aug 2019
Thank you, it was a pleasure for us as well and hope to see you again soon

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent property and one of the nicest I've been to. Michael and Rose are great hosts who go above and beyond for their guests. Everything is very well maintained and the beach, pool and grounds are first class. The breakfast by Rose are fabulous too! Thanks for the great stay!
Stayed 2 nights in Jul 2019
Response from Flamingos Inn on 23 Jul 2019
Thank you very much, we hope to see you again!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Awesome place, clean, fresh rooms, awesome friendly staff, food as very good and portions were large.
Stayed 2 nights in Apr 2019
Response from Mike on 24 Apr 2019
Thank you, come on back soon

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, sin duda volvere.
Stayed 1 night in Mar 2024
Response from Alba on 30 Mar 2024
gracias por su comentario esperamos su pronta visita

8/10 Good

Ricardo de Jesús

Liked: Cleanliness, staff & service, property conditions & facilities
La ubicación del hotel frente al mar es excelente, la habitación era grande y cómoda, solamente le falta más iluminación al estacionamiento porque se encuentra fuera de la propiedad
Stayed 2 nights in Mar 2024
Response from Alba on 17 Mar 2024
gracias por su comentario me sirve grandemente

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable y comodas habitaciones muy limpias y con buena atencion llenas de imagenes de flamingos en sus enseres
Stayed 1 night in Feb 2024
Response from Alba on 13 Mar 2024
GRACIAS POR SUS COMENTARIOS, NOS SIRVEN DE MUCHO.

10/10 Excellent

BETSABE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La vista de la habitación es increíble, muy amplia la habitación y con una cocina y balcón enormes! Me anamore de la vista del balcón
Response from Alba on 7 Mar 2024
muchas gracias por su comentario, le esperamos pronto

10/10 Excellent

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Playa nuy tranquila y limpia
Stayed 2 nights in Jan 2024
Response from alba on 28 Feb 2024
gracias por su comentario, esperamos regrese pronto

8/10 Good

Karla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sería bueno que las habitaciones tuvieran TV y que se realizara el aseo de la habitación diariamente
Stayed 2 nights in Dec 2023