Shangri-La Hotels and Resorts in Merbok from NZ$212

"Stayed 4 nights from Jan 2 - 6th. Quality service overall given the its busy holiday season. Price was slightly on the high end as there were options elsewhere, just wanted to try it given its location on Gurney Drive which was an attraction. "

"It’s one of the most beautiful hotels we have ever stayed at. It reminds us the colonial era yet the facilities are modern. The staff are friendly and always available to help. There are lots of food choices within a 5-10 walk from the hotel. Will definitely stay here again. "

"Our 3rd time staying in JEN. Excellent service as always. They helped to prepare a birthday surprise which is highly appreciated. "

"Great room, central location and friendly staff"

"The restaurant can up its performance to become more competitive. It will attract more guests "

"Great spacious room, sea view, stylish bar, only pool chairs very old and hang through, breakfast very good but otherwise restaurants very average"

"yes"

"Service was excellent and the room was very well provided, with a potable water tap to refill my bottle. We often stay here because the location is fantastic -- walking distance to most sites in George Town. "

"It was a pleasant experience. The rooms were clean and overall a good time."