6/10 Okay
Verified traveller
Travelled with family
1 Jan 2020
Liked: Staff & service, amenities
Disliked: Cleanliness
The apartment was in a nice area, although we had city view, it was still stunning, overlooking the bridge, water and parts of city. 7 out of 10 for cleanliness. Definitely room for improvement here. We never located a remote control for the TV. Kitchen is well equipped, but lacking basics like salt and pepper and capsules for the Lavazza coffee machine provided. The biggest disappointment was the check in. You have to collect the keys from another although nearby building. The collection of keys is unproblematic, but no one communicated to us that the reception was not in the building. Neither was it easy to figure out what telephone number to call. The tel. Provided on Expedia is simply incorrect. Once we got in touch with the reception, everything went smoothly from there. Staff was great and helpful. We were given a late check out option for $20 and a parking spot for another $20. Location was wonderful, a Woolworth around the corner, a variety of cafes and restaurants. So all in all a good experience. Views were the best feature of the apartment! Loved them
Verified traveller
Stayed 1 night in Dec 2019