Overall I had a great stay, it's a lovely hotel. I think room service could have improved significantly, with more options being available, and given that the online portal for ordering didn't work properly, no one answered the phone on room service or the front desk when I tried, so I had to go downstairs to the front desk to get my order. Other than that, staff were very friendly and helpful, the hotel is close to everything and I liked the room I stayed in.