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"The restroom in our room had a smell "

"Great hotel, excellent location, breakfast buffet top notch"

"Great hotel for family- excellent food, great swimming pool/ gym, beautiful roof top view of the city. Slightly further away from the city center but staff will assist with ordering taxi."

"First of all, the room is very nice and clean. Prefer location for Alishan adventure. All the staffs are very friendly and sweet. However, there’s few things that happened with their customer services. I wish there’s better communication. After all, They did offered a small discount to made it up for me. Overall, I had good experience with my visit. "

"服務人員態度親切，房間清潔很乾淨，早餐菜色樣式不多，少了有選擇性，停車方面好停車。"

"Breakfast was nice and yummy. Room was clean, staff were welcoming. The hotel have small play area and good for family, and even adult can enjoy too. Have smoking area too. "

"Really lovely spacious hotel with great staff and a convenient location. You can also sit around the large restaurant area when it's closed and use their tables to eat."

"Good"

"The rooms were large and comfortable with desk and lounge type seating. The bathroom was large but the space around the sink was quite tight. My main issue was how hard the mattress is. I would have slept much better if the mattress was softer or if the hotel offered a topper to soften the mattress for those that need it. "