Family Hotels & Resorts in Mazatlán from NZ$141

"Staff was very friendly and helpful, great food selections and the hotel it self was clean at most places. Some places needed more attention. But overall will recommend"

"Good rooms, clean, great view! A little nosy because it is in the party side of the city. But it is in such a great park of the city! Super close to everything."

"Staff is incredible, great location, great beach! "

"Nice warm pool all day/night 9pm long, huge win with my whole group. Everything was clean, staff amazing. We were impressed that from our rooms we could hear ocean. I loved the fact that we were so close to the Ocean. We couldn't even hear the traffic from front of hotel. We always felt safe. When u hear that people have been coming here for the last 30yrs. I fell walking on the big rocks at outlet, came back to Costa de Oro, went straight to life guard- Ricardo, i didn't have to ask, as soon as he saw blood he started working on me. I had him, 2 security guards n an English speaking front desk man helping me. Ricardo did what he could, then they sent me to in house doctor. He did what he could but because it was Sun he couldn't get extra supplies. So he called the ambulance and they took me to the marina hospital. They were great have to have 5 stitches to my head- from the time it took from life guard to end of hospital was 2 hrs...way faster then here in Alberta...I probably would still be sitting in emergency here. Everyone took great care of me. The only thing our group would like is more softer beds. I would also like a fridge in the basic rooms (since even in all inclusives they have fridges) and i wish there was a gym but I survived, I used the pool and ocean to exercise.We loved this place better than an all inclusive. We loved trying out all the different restaurants in area. We tried different place every night, prices were good n so were the portions n flavours."

"Good"

"Staffing in all areas of Riu were professional, welcoming, and made our stay very comfortable. Thank you Riu!"

"Cleanliness and friendly staff and positive environment."

"Great staff, grea"

"We had a great stay. The property is beautiful and our suite was lovely. We had just a couple of minor complaints.There is no hair conditioner provided, and none available, apparently. Our shower didn't drain well, and we were standing in ankle deep water during showers. Some of the food in the Bistro was bad (chicken shawarma sandwich and tortilla soup). Also, I left a shirt behind in the room, and felt that not enough was done by the staff to help locate it when I called."