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New Bath Hotel & Spa, a member of Radisson Individuals

4.0 star property
The New Bath Hotel and Spa offers both world-class body treatments at their wellness center and a peaceful outdoor pool for those who prefer to relax on their own

Choose dates to view prices

New Bath Hotel and Spa offers lush gardens, a kids' playground, and an adult sanctuary. Enjoy spa treatments and relax by the outdoor pool. Travelers praise the helpful staff, convenient location, and amenities like free WiFi in public areas.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Pet-friendly
  • Restaurant
The current price is NZ$246
includes taxes & fees
9 Aug - 10 Aug

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Single Room

A hotel room with a bed, a TV on a dark wooden desk, a phone on a small table, and a window with curtains.

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room

Desk, iron/ironing board (on request), bed sheets

Standard Room

  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Standard Room, Balcony (Garden)

Desk, iron/ironing board (on request), bed sheets

Standard Room, Balcony (Garden)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Garden)

Desk, iron/ironing board (on request), bed sheets

Family Room (Garden)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

A hotel room with a bed, a sofa, a TV, and a desk.

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

A hotel room with a large bed, two bedside tables with lamps, a desk with a telephone, and a purple chair.

Superior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (Sofa Bed)

A hotel room with a large bed, two purple armchairs, a grey sofa, a desk with a mirror, and a TV mounted on the wall.

Superior Room (Sofa Bed)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed
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About the area

Matlock is home to New Bath Hotel & Spa, a member of Radisson Individuals. Chatsworth House and The Grand Pavilion, Matlock Bath are local landmarks, and some of the area's attractions include Derwent Gardens and Gulliver's Kingdom. Looking to enjoy an event or a game while in town? See what's going on at SMH Group Stadium, or consider a night out at Blackbrook House. Visit our Matlock travel guide
Map
New Bath Road, Matlock, England, DE43PX

What's nearby

  • A wooden water feature with a waterfall over rocks and a pond, surrounded by greenery.
    Heights of Abraham Cable Car Station
    18 min walk - 1.5 km
  • Gulliver's Kingdom
    6 min walk - 0.6 km
  • The Grand Pavilion, Matlock Bath
    9 min walk - 0.8 km
  • Cromford Mill
    16 min walk - 1.4 km
  • Peak District Mining Museum & Temple Mine
    16 min walk - 1.4 km

Getting around

  • Matlock Bath Station
    5 min drive
  • Manchester Airport (MAN)
    85 min drive

Restaurants

  • The Greyhound Hotel, Restaurant & Bar
    12 min walk
  • FIG Coffee House
    12 min walk
  • The Fishpond
    6 min walk
  • The Red Lion
    5 min drive
  • The Remarkable Hare
    3 min drive

About this property

New Bath Hotel & Spa, a member of Radisson Individuals

  • Upscale hotel
  • A garden, a bar and a full-service spa are just a few of the amenities provided at New Bath Hotel & Spa, a member of Radisson Individuals. For some rest and relaxation, visit the sauna or steam room, and indulge in a body treatment, a facial or a body wrap. In addition to a restaurant, guests can connect to free WiFi in public areas.
  • Other perks at this hotel include:
    • An outdoor pool along with sunloungers, pool umbrellas and a lifeguard on site
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), 2 meeting rooms and smoke-free property
    • A banquet hall and a 24-hour front desk
    • Guest reviews speak highly of the helpful staff and location
  • More conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • 32-inch TVs with digital channels
    • Heating, housekeeping and desks

Similar properties

View from room
Gulliver's Resort Matlock Bath
Matlock
  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Business services
8.4 out of 10, Very good, 325 reviews
The price is NZ$193
includes taxes & fees
31 Aug - 1 Sept
Gulliver's Resort Matlock Bath
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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 12 for adults and GBP 5.25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping on request

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20 per pet, per stay (maximum GBP 40 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GBP 12 for adults and from GBP 5.25 for children
  • Pet fee: GBP 20 per pet, per stay (maximum GBP40 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Guests under 18 years old are not allowed in the swimming pool

Frequently asked questions

Does New Bath Hotel & Spa, a member of Radisson Individuals have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at New Bath Hotel & Spa, a member of Radisson Individuals?

As of 3 Aug 2026, prices found for a 1-night stay for 2 adults at New Bath Hotel & Spa, a member of Radisson Individuals on 9 Aug 2026 start from NZ$246, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is New Bath Hotel & Spa, a member of Radisson Individuals pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20 per pet, per stay. Service animals are exempt from fees.

How much is parking at New Bath Hotel & Spa, a member of Radisson Individuals?

Self-parking is free at this property.

What time is check-in at New Bath Hotel & Spa, a member of Radisson Individuals?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at New Bath Hotel & Spa, a member of Radisson Individuals?

Checkout is at 11:00 AM.

Where is New Bath Hotel & Spa, a member of Radisson Individuals located?

Situated in Matlock, this spa hotel is within a 5-minute walk of Matlock Parks Country Park and Gulliver's Kingdom. The Grand Pavilion, Matlock Bath and Derwent Gardens are also within 10 minutes. Matlock Bath Station is 26 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

New Bath Hotel & Spa, a member of Radisson Individuals Reviews

7.8

Good

8.0

Cleanliness

8.8

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 348 out of 985 reviews
Rating 8 - Good. 336 out of 985 reviews
Rating 6 - Okay. 161 out of 985 reviews
Rating 4 - Poor. 92 out of 985 reviews
Rating 2 - Terrible. 48 out of 985 reviews

Reviews

Verified review

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well recommended ,location is ideal for places to see .
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
Easy parking , great location and amazing outdoor pool
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love visiting this unique hotel. Staff are always friendly and helpful. The lido is spectacular. Our annexe room is spacious and has a lovely balcony overlooking the pool. The addition of a fridge in the room was very welcome.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely but breakfast was disappointing. Outdoor Lido excellent.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

jason

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and we had a great breakfast
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never recommend this place to anyone. The staff don’t return emails answer phones or return phone calls. Check-in ends at 9 PM and if you aren’t there you can’t get into your room. I’ve travelled the world and never in my life had such bad customer service. The Travelodge however has excellent staff clean rooms and comfortable beds. At nearly half the price is an exceptionally better value.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Nick

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms a little care worn, building exterior too could do with some attention. Pool was nice but no towels provided and drinks were not complementary. Staff friendly enough but t overall it seems this is a hotel that has seen better days.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an enjoyable stay in this very pleasant hotel. We did not take advantage of the spa facilities but we're told by other guest that they were excellent. The staff are all very welcoming and friendly. We will definitely stay here again if in the area.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities
Lovely location. Welcoming staff, comfortable beds, nice shower, nice food. Lovely pool if you like cold water swimming. Also pet friendly.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very friendly and welcoming. There was a glitch in the admin system which meant it thought I hadn't paid, paid again and then got to room, checked and went back to rectify and said it could take up to 6 days to refund. The room was boiling even though there was a fan in the room, they had no extra fans to help with the warmth which was nearly unbearable on day 1. The room was for 3 people but only set up for 2. You can see the effort they are putting into the hotel and they're doing a great job of it. Breakfast was lovely with lots of choices. We didn't know the facilities in the spa were not working and we're not told upon checking in however the weather was perfect for the lido thankfully which is a lovely asset. Would definitely return but take an extra fan if hot weather is expected.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities
Staff were really helpful. Room clean and comfortable. Loved the thermal spring water swimming pool which was included in the cost of my stay.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room. Courteous friendly staff.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Ben

Liked: Staff & service, amenities
Our room was spacious but it was tired with the carpet and decor needing some updating, but believe this is work in progress throughout the hotel. The sofa bed was uncomfortable for our daughter. Staff were welcoming and helpful. Breakfast was fine, selection was good. The outdoor pool is great, but for over 18’s so families beware. But it’s fantastic, a little chilly for me but great in a wetsuit.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nazeera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, comfy beds, balcony view overlooking the geo thermal swimming pool was great. Helpful staff and spa was great. Good location to the local attractions. Enjoyed the stay and would definitely recommend.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Lorna

Liked: Staff & service
Perfect stay for families with dogs. There were areas for us to sit together in the bar for an evening meal and in a dog friendly breakfast room. The rooms were average, tired but clean- great for travelling with dogs. Limited outdoor areas for taking dogs for comfort breaks but there plenty of walking areas in Matlock. Good base for the Peak District- we visited Dovedale and Bakewell. Venture further afield for evening meal in dog friendly pubs as the hotel food is a bit meh. Breakfast very basic but just right for our short stay. Didn’t try the pool as we had the dogs and teens (both not allowed). Didn’t try the spa either.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

CATHERINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once again i had a lovely time at the New Bath Hotel. The staff are most welcoming and nothing is too much for them. The food was amazing and came to my table hot and perfect. The only downside is that there is no longer any bottled water in the rooms which i do miss and must remember to get some before i get to the hotel. I also have seen quite a few dogs at the hotel which i have no problem with.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Jon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We arrive a little bit early but good news room was available.drove round the back of the building on your right was staff accommodation well what a sight that is Brocken window frames.windows that looked like they had never been cleaned , right eye sore. luckily we wear not staying in them .our room was just past them basic but showers looked new .coffee and tea and water in room . I have to wear a c -pap mask at night because I have sleep apnea. There is no plug socket any were near the beds headboard so had to go to reception and ask for extension lead.witch was supplied. The pool is very busy and one end (deep ) was green and had bits floating in it but it was a hot day so tried to stay in the shallow end which was a lot cleaner.free for guests or £10 an hour or day ticket £25. note brought a can of coke and a glass of water (£6.00) not cheap. Breakfast was very nice full English self service or cereal,toast,fruit,yogurt ,orange juice or apple juice,tea ,coffee. The Staff were very pleasant. Overall alright for a one night stop over but accommodation definitely needs updating.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and good value food.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel. We stay several times a year. The lido is amazing. It is a beautiful swim and the lifeguards are so welcoming and friendly. The annexe rooms with balconies overlooking the pool are our favourite places to stay. Highly recommended 👌
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant scenery lovely helpful staff
Stayed 1 night in May 2025
Verified review

10/10 Excellent

JUSTIN

Liked: Cleanliness, staff & service, property conditions & facilities
Great service,nice room,good parking, great location.
Stayed 1 night in May 2025
Verified review

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was very good, food excellent. The only disapointment was the sauna And steam room were out of action.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room and excellent outdoor pool
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Simon

Liked: Staff & service
Nice and easy to find, greeted by friendly helpful staff, our room was ok just needs painting lots of marks around the walls, bathroom was clean. Downstairs around the bar was nice, served a good pint of Guinness. We booked a treatment in the spa section of the hotel along with afternoon tea, very good price for what you get, wouldnt say its a spa you would be pleased to take a bunch of you to relax, hottub was ok, sauna and steam room are past their best, the one bonus is, if your brave you can take advantage of a swim in the famous matlock lido, that was an amazing experience , bloody cold but glad we had a go. I would probably stay there again as its in a great location as a base if you want to visit the peaks.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing the bed was comfy it was nice and quite just what you need for a bit R R would definitely go again bit stay longer
Stayed 1 night in Apr 2025