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Overview of Sheraton Manila Bay

Photo gallery

Guest reviews

4.4/5 Excellent
1,609 reviews
Guests rated this property 4.5/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

Popular LocationPhilippine General Hospital14 min walk
Popular LocationRizal Park14 min walk
Popular LocationU.S. Embassy15 min walk
AirportManila (MNL-Ninoy Aquino Intl.)25 min drive

Choose dates to view prices

  • Executive Room, 1 King Bed

    Room amenities

    • 40 sq m
    • Sleeps 3
    More details
  • Executive Room, 2 Single Beds

    Room amenities

    • 40 sq m
    • Sleeps 3
    More details
  • Deluxe Room, 1 King Bed

    Room amenities

    • 32 sq m
    • Sleeps 3
    More details
  • Junior Suite, 1 King Bed

    Room amenities

    • 51 sq m
    • Sleeps 3
    More details
  • Suite, 1 King Bed

    Room amenities

    • 60 sq m
    • Sleeps 3
    More details
  • Deluxe Room, 2 Single Beds

    Room amenities

    • 32 sq m
    • Sleeps 3
    More details

About this area

Manila

In the city centre, Sheraton Manila Bay is in Manila's Malate neighbourhood, an area with good shopping. Fort Santiago and Manila Cathedral are notable landmarks, and some of the area's popular attractions include Manila Ocean Park and Star City. Consider Oasis Manila for a night out or Manila Zoo if you're travelling with kids. Spend some time exploring the area's activities, including golfing.

Map
Popular Location

What's nearby

  • Philippine General Hospital - 14 min walk
  • Rizal Park - 14 min walk
  • U.S. Embassy - 15 min walk
  • Star City - 8 min drive
  • Manila Ocean Park - 10 min drive

Getting around

  • Manila Paco Station - 2 min drive
  • Pedro Gil LRT Station - 8 min walk
  • Manila (MNL-Ninoy Aquino Intl.) - 23 min drive

Restaurants

  • Pacific Lounge — 1 min walk

About this property

Sheraton Manila Bay

Family-friendly Manila hotel in Malate, walk to Robinson's Place
This hotel features 5 restaurants, an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour health club, a poolside bar and a coffee shop/café are on-site. All 236 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Free wired Internet and DVD players are standard, as are LCD TVs with cable channels.
Sheraton Manila Bay offers 236 forms of accommodation with DVD players and minibars. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and complimentary toiletries.
This Manila hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: PHP 300 per day
24-hour return airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Limo/town car service

Food and drink

Buffet breakfast available for a fee 6 AM–10 AM on weekdays and 6 AM–10:30 AM on weekends: PHP 1250 for adults and PHP 625 for children
5 restaurants and 1 coffee shop/cafe
2 bars/lounges and 1 poolside bar
24-hour room service
Coffee/tea in a common area

Things to do

24-hour fitness centre
Children's pool
Outdoor pool

Family friendly

Children's pool
Dry-cleaning service
DVD player
Free cots/infant beds
In-room childcare (surcharge)
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Filipino
Japanese

Business services

24-hour business centre
Computer station
Meeting rooms
Conference space

Outdoors

Garden
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

Designated smoking areas
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Pillow menu
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Bathtub or shower
Deep-soaking bathtub
Free toiletries
Hairdryer

Entertainment

32-inch LCD TV
TV channels
DVD player
Films for purchase
Premium channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Connecting rooms available
Desk
Free local calls
Free newspapers
In-room massage
Iron/ironing board (on request)
Laptop-friendly workspace
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 2:00 PM and midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for PHP 2152.5 per night.
Free cots (infant beds)

Payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PHP 2500 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: PHP 1250 for adults and PHP 625 for children (approximately)
  • Airport shuttle fee: PHP 1150 per vehicle (one way)
  • Self-parking fee: PHP 300 per day
  • Rollaway bed fee: PHP 2152.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Noise-free guestrooms cannot be guaranteed. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Pan Pacific Manila Hotel
Pan Pacific Manila
Manila Pan Pacific
Pan Pacific Manila Hotel Manila

Frequently asked questions

Can I cancel my reservation for free at Sheraton Manila Bay and receive a full refund?
Yes, Sheraton Manila Bay offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Manila Bay cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sheraton Manila Bay?
Self-parking is available for PHP 300 per day.
What time is check-in at this property?
Check-in is from 2:00 PM to midnight.
What time is check-out at this property?
Checkout is at noon.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of PHP 1150 per vehicle, one way, applies.
Where is this property located?
This family-friendly Manila hotel is located near the airport, within a 15-minute walk of Robinson's Place, Manila Bay and Rizal Park. U.S. Embassy and Philippine General Hospital are also within 15 minutes. Pedro Gil LRT Station is 8 minutes by foot and Quirino Avenue LRT Station is 16 minutes.

Guest reviews

4.4
Excellent
5 - Excellent
895
4 - Good
563
3 - Okay
94
2 - Mediocre
37
1 - Poor
20
4.5
Cleanliness
4.5
Service and Staff
4.2
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The inside of the hotel itself is pretty amazing. It’s a good walk around surrounding businesses. Cons: horrendous traffic (you will ultimately play dodge vehicles one way or the other), and crushing poverty.

Stayed 2 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I have only praise for the Sheraton. 5 Star all the way

Stayed 4 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for family staycations

The room was very nice and spacious. The staff were all friendly. We checked in on Dec 24, and there was a Christmas Eve mass at the 21st floor at 10pm. The food and amenities are all great. The hotel is near Robinsons Manila (a good 3min walk). We had a pleasant stay.

Stayed 2 nights in Dec 2019