- Liked: Staff & service
- Disliked: Property conditions & facilities
I did not feel this was a 4* hotel. Hall carpet was a very stained, tired & showed so many marks & hair. Our room, whilst clean & unusual layout with sink & excellent make up mirror in the room had a burnt stand up lamp, a big stain on the voile curtain & carpet (like bleach had been thrown). The individual wires on the hairdryer were also exposed (not bare) from the main wire. We were in Manchester for a concert so were not in the room for long. Upon Expedia checking on our check in the hotel did message to offer a change of room but we were unable to take up this offer as we were attending the concert until late & I did not get the message until the morning.