Staircase

Reviews of Hotel Agualcas

3 out of 5
Hotel Agualcas
Semaforos del Mayoreo 250 Meters al Sur, km 8.5 C. Norte, Managua

Reviews

8.8

Excellent

Rating 10 - Excellent. 93 out of 147 reviews" "
Rating 8 - Good. 30 out of 147 reviews" "
Rating 6 - Okay. 10 out of 147 reviews" "
Rating 4 - Poor. 8 out of 147 reviews" "
Rating 2 - Terrible. 6 out of 147 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to the pool room
Stayed 1 night in Mar 2024

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast and overall service
Stayed 2 nights in Mar 2024
Response from Hotel Agualcas on 24 May 2024
Hi,Sebastianthank you for your excellent commentWe are pleased to have met your expectationswe hope to see you soon.

10/10 Excellent

Sasha

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel Agualcas on 9 May 2024
HolaEstimada Sasha,para hotel Agualcas siempre es un placer atenderla como usted se lo merece.Esperamos pronto su visita nuevamente.Saludos

10/10 Excellent

Blaine

Stayed 2 nights in Apr 2024
Response from Hotel Agualcas on 24 May 2024
Hola Blaine ,Gracias por su puntuacion Nos complace haber llenado sus espectativas .Esperamos su estadia haya sido placentera.Le esperamos pronto.Saludos.

10/10 Excellent

Patricia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene un ambiente sumamente agradable y un personal muy dedicado en la atención al huésped.
Stayed 16 nights in Apr 2024
Response from Hotel Agualcas on 18 Apr 2024
Estimados.Siempre es un placer atenderlos con la excelencia que se merecen,nos sentimos complacidos con tan agradable comentario.Siempre serán bienvenidos a su Hotel Agualcas.Saludos.

10/10 Excellent

Gloria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está mal ubicado porque fuera de la propiedad hay un mercado, pero ya dentro de ella y que hay seguridad no se siente miedo, creo que los dueños deberían pagar para que los alrededores luzca mejor
Stayed 1 night in Apr 2024
Response from Hotel Agualcas on 18 Apr 2024
Estimada.Agradecemos tu comentario,esto nos ayuda a mejorar cada vez más y mantener la fidelidad de nuestros huéspedes.Saludos,

4/10 Poor

Rafael

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Dolores

Stayed 1 night in Apr 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was good!!!
Stayed 1 night in Mar 2024

10/10 Excellent

Martha, American Canyon

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything.
Stayed 4 nights in Feb 2024

10/10 Excellent

Yolyann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and the staff were friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never disappoints great place
Stayed 1 night in Jan 2024

10/10 Excellent

Alberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff are great. Outside the property can be perceived as dirty and sketchy. Wifi signal is weak throughout the property.
Stayed 1 night in Jan 2024

10/10 Excellent

alfonso

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At the swimming pool.
Stayed 1 night in Jan 2024

2/10 Terrible

Teresa

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me hicieron esperar 45min porque según estaban limpiando la habitación q yo había reservado un día antes, eso no fue tan mal , en el baño no había jabón, el zinc estaba tapado el agua no pasaba y todo eso no m importaba tanto pero cuando fui a la cama y levanté las cobijas para acostarme me di cuenta que tenía muchos pelos , fue cuando decidí irme ,le expliqué la situación a un agente de Exp y les dije q me ayudaran a reservar en otro hotel y aún así m dijeron q solo m podían regresar los taxes de toda la cantidad q pagué , fue una total deception NUNCA vuelvo a Reservar con Exp , yo esperé q ellos m ayudarán ya que fue a través de ellos q reserve ese hotel NO LO RECOMIENDO , no estuve ni siquiera 1 hora ahí… ahhh el lobby no tiene aire acondicionado!

10/10 Excellent

Francis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Aldrin

Stayed 1 night in Dec 2023

8/10 Good

wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, facilities were nice, food and staff were good.
Stayed 3 nights in Dec 2023

4/10 Poor

Genoveva

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too much noise can’t rest
Stayed 1 night in Dec 2023

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
The only issue we had withbour stay was the Airport Shuttle. Youbwill have to reserve the shuttle 24 hrs in advance or you will not be able to use it. Even if the shuttle isnparked at the hotel grounds.
Stayed 1 night in Nov 2023

8/10 Good

Pablo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very close to the airport, but the area surrounding the hotel is very dark, not a place to walk around. The rooms are small but with everything you need. If you have a light sleep, make sure you don’t get a room next to the pool and the bar because it can get loud at night.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jessica, Miami

Stayed 1 night in Nov 2023

10/10 Excellent

Attila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, good food and friendly staff
Stayed 1 night in Nov 2023

10/10 Excellent

Garnet

Stayed 1 night in Nov 2023

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Oscar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but not in the best location
Everything was very good, the room, the breakfast buffet, and the hospitality of the staff, but the location of the hotel was not the best. If you don't have a car or someone to drive you, the surroundings of the hotel are not the best. You can't go for a walk around the hotel, the streets are not in good condition, there are no sidewalks in good condition to walk on, and there is nothing near the hotel like restaurants or shopping malls.
Stayed 4 nights in Oct 2023
Response from Hotel Agualcas on 8 Nov 2023
We greatly appreciate your kind words about the room, the breakfast buffet, and the hospitality of our staff. Your positive feedback means a lot to us. We regret that the hotel's location did not fully meet your expectations in terms of accessibility and nearby options. We value your comments as they help us identify areas for improvement and continue to provide an exceptional experience. If you don't have access to a car on future visits, we would be happy to assist you with transportation recommendations or food delivery services to make your stay even more comfortable. We look forward to the opportunity of hosting you again in the future.

8/10 Good

Greyci

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great inside but the area was not nice.
Stayed 1 night in Nov 2023

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I don't like is that there is no electrical plug in the bathroom.
Stayed 4 nights in Sep 2023

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
This time my experience was not good because the room was very bright and I could not sleep.
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly enjoyed my stay. The restaurant was very good and all the staff helpful to the USA traveler.
Stayed 3 nights in Sep 2023

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay when visiting Managua
This property was very nice and clean. Everyone was so attentive and Great Customer Service from the front desk to the restaurant servers and chefs. We Surely enjoyed our time spent there and plan to return sometime soon.
Stayed 3 nights in Aug 2023
Response from Hotel Agualcas on 30 Aug 2023
Dear:Yolanda Spencer Thank you for choosing Hotel Agualcas.We appreciate your comment. This helps us and motivates us to maintain an excellent service.For us it is always a pleasure to serve you as you deserve.We hope to see you soon.Regards.

10/10 Excellent

Karleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toda
Stayed 3 nights in Aug 2023

8/10 Good

Caesar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Well the parking sucks because there is not exit and when u are park to exit you have to reverse and is narrow when doing it so. The same entrances is the exit as well
Stayed 2 nights in Jun 2023

2/10 Terrible

michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t couldn’t travel, They charged me the full price
Stayed 3 nights in Aug 2023

10/10 Excellent

Winston, Miami

Stayed 1 night in Aug 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was very nice and included bar area close by.
Stayed 9 nights in Aug 2023

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

EARLY

Disliked: Staff & service, amenities, property conditions & facilities
Dwayne noon I was bathing that turn it off the water the turn it off the lights so I was feeling they was kicking me kicking me out I'm so sad everything was excellent but in that part you know that that
Stayed 2 nights in Jul 2023

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
the staff makes a big difference
Stayed 2 nights in Jul 2023

10/10 Excellent

Eduardo Rodriguez

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great, the location is - little more than 5min in car to the airport!
Stayed 1 night in Jul 2023

10/10 Excellent

Vanesa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
todo estuvo excelente
Stayed 1 night in Jun 2023
Response from Hotel Agualcas on 22 Aug 2023
Gracias por tu comentario esto nos es de ayuda a mejorar nuestro servicios, en esta ocacion es gratificante saber que su estadia fue de su agrado le esperamos pronto saludos

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pool and outside area were nice. As well as the decor. Would be nice to have a little refrig in the room.
Stayed 1 night in Jun 2023

4/10 Poor

John

Travelled with family
Liked: Cleanliness, property conditions & facilities
For our second stay in 10 days the airport transfer didn’t arrive, we had to phone and insist on one, despite having confirmed arrival in advance by email. 30 mins then to negotiate check in is excessive, zero need to deliver such a tediously slow process.
Stayed 1 night in Jun 2023

10/10 Excellent

Sergio

Stayed 1 night in May 2023

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good overall but as in other reviews the shuttle collection from the airport failed to arrive and reception would not arrange it despite it being confirmed and pre-booked
Stayed 1 night in Jun 2023

8/10 Good

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Staff was friendly and helpful. Food was ok.
Stayed 1 night in May 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

talia

Stayed 1 night in Apr 2023
Response from Hotel Agualcas on 18 May 2023
Thank you for your visit, as a hotel we are pleased to read your comments and to know that you thoroughly enjoyed your stay, your opinion is always accepted and this helps us to improve our service, we hope you visit us again. Kind regards