Malia Old Town Hotels, Hersonissos

"Wonderful place. Would stay here again. "

"This was a 1 night stay prior to a longer booking, in a basic room. I was also here last year. Don’t be scared of a solo trip, the people are fantastic and you will be made to feel very welcome and not alone. The guests are hit and miss, some are a bit rowdy, some doing photo shoots the whole time but it’s easy to find some quiet space. Most are couples in their 30s. The rooms are soundproofed, I stayed on a top floor and couldn’t hear any neighbours which was a relief, food is fantastic but large portions. All inclusive is a must so that you can relax and let the wonderful people bring you drinks and snacks. I had a wonderful massage to start my trip, and a meal in the lovely Greek restaurant. Outside gym has some really cool equipment. I think the resort is non smoking, which is a relief as many Greek people smoke (there are mostly English people here), there are a lot of vapers. I travel to 5 star hotels for work, and I cannot say enough good things about the staff here, they are without exception friendly and helpful and in a resort like this, they make the difference between a 5 star trip and a less decent holiday. I will definitely return next year. I also stayed in the grand bungalow which was easily the best hotel room I’ve ever stayed in. I’d advise anyone to book a swim up room at least, to avoid sunbed wars at the pool. "

"We stayed here at the start and finish of our Crete experience. A lovely hotel with friendly and helpful staff. Beautiful pool, good food and drinks, great location (close to beaches, old town, port, and airpirt). Definitely recommend!!"

"We stayed here in June. The large family suite with bunk beds was very comfortable and the staff was very diligent about replacing towels which was really appreciated. The room was supposed to be seafront but in reality we were looking at trees blocking the view. The beach is great IF not windy. We had a few days where the wind meant no swimming at the beach was allowed. No big deal but something to be aware of. Mezze and Mouries restaurant had great food. The breakfast options are also great. The Italian restaurant was our least favorite, with some of the food lacking flavor, but the view overlooking the beach is special. It was a bit frustrating that the Beach Shack was closed for food on Sunday but the food was good when open. There were always chairs on the beach. We were there for over a week and the kids requested to try kids club and enjoyed it. It was very well staffed (6 staff for 3 kids) so they clearly enjoyed the attention. Cons: wish it was possible to order drinks poolside. We were coming from the States and in hindsight, Malia is a bit far to visit some of the best beaches on Crete. We chose it because it was close to Palace of Knossos and the archeology museum but we ended up spending a night in Chania to go to Elofonisi bc it’s too far for a day trip. The hotel app was not particularly useful. Everytime I tried to make a reservation for dinner I got an error. On the plus side, I called the hotel to make the reservations and always got what we wanted."

"Great stay. Food very good. Staff excellent. Room beautifully kept. Pools lovely and cold and refreshing Communal areas stylish and clean View and grounds stunning"

"Our stay was amazing, highly recommend for families too. The room was great, modern and clean, the facilities are great, the swimming pool it’s very nice. The staff is nice and always available and helpful. Location is also good. "

"Absolutely amazing stay. Every member of staff were so incredibly friendly, the food and drink offering was extensive and food was excellent. The pool areas offered options for everyone, evening entertainment was brilliant and a pool party with a DJ was a big highlight. A la Carte restaurants were excellent and overall, a perfect holiday that I would love to do again "

"This is a fantastic hotel. The staff are friendly and helpful without being overbearing. The room was a good size and we were upgraded to a sea view top floor which was great as we werent overlooked in the hot tub. The pool area was fantastic, lots of beds, spacious, very comfy and gorgeousness infinity pools. We didnt use the al a carte restaurant but the buffet was great, varied and we were impressed that the head chef gave us a personal tour so we knew what the vegan options were. Thank you Yannis! Special shout out to Lucy and Marios too. "

"For me this was a near perfect set up if you want to relax and unwind, having a collection of villa's rather than a single building means it doesn't feel cramped, likewise being spread out over a big site meant you rarely felt you had to worry about getting a space by the pool like you can at other places. The staff could not be more helpful, most of the extras food and drink where good value and a mini market onsite meant you could top up any supplies easily. No real negatives other than the "mocktails" were incredibly expensive compared to normal soft drinks but that is a choice I made equally the local town is VERY touristy and so don't go there expecting an authentic Greek experience. If I want to chill for a week by the pool in the sun this would be top of my list."