Malia Old Town Hotels, Hersonissos

"Staff at front desk super helpful when you arrive after a long day of travel."

"Good location walking distance to city center and bus stop. Pleasant and professional staffs. "

"Well, most of the clerks were great! One of them, Georgia, has perfected herself. I thought it would be best to encourage guests to make an audio recording for each interaction. If you doubt that you behaved perfectly with her, you can play it and review it If you are imperfect, like myself, it can be a source of frustration.She let's people know if they made a mistake, with her eye contact and tone of voice."

"Overall check in time was very late. Not many guests so not sure why it took so long. Mold smell in room, back door to pool didn’t work well, and a ton of fruit flies in the dining area. Overall cleanliness near the food area wasn’t great. Just an ok experience. "

"Everyone was very friendly. The rooms were clean and cleaned regularly, highly recommended."

"Stella Blue We have been searching as a couple for a resort that we can come back to year after year; we have decided that Stella Blue is the one. We don’t say that lightly- we travel a lot and do have high expectations. We came to Stella Blue straight from the Mitsis Rinela, which is a 5*, and were slightly worried that we’d feel we downgraded. We needn’t have worried- it surpassed the Mitsis in every regard other than number of a la carte restaurants. Check in: Check in was 5* quality- the reception team should be applauded- from those at the desk to those rushing out upon arrival to take our bags and the man driving us to our room. It was seamless and better than reception at most 5*s we have stayed in. The reception and concierge team are incredible! Everyone was exceptionally welcoming and seemed excited to have you there- we don’t often feel that. It honestly was the best welcome we’ve ever had- thank you! We also really liked the welcome drink- I believe it was non- alcoholic, and honestly that was the only thing I would change (add alcohol!), but we still loved it. "

"This is such a brilliant hotel for young families. It’s a really beautiful place with some lovely restaurants, bars & some cute additions like the gelateria & the little on-site kafenio. The staff are brilliant with kids and they’ve thought of everything you need. Malia isn’t the prettiest area, but parts of the Old Town are charming with some lovely, great value restaurants. My only criticism of this hotel how expensive the restaurant are. We chose not to go half board or all-included but I wish we had – I think it would’ve been much better value overall!"

"Should have automatic access to sauna and spa given it’s a spa hotel only access is if you have a treatment for 30 mins and if over they charge you on top of having already paid for a premium treatment "

"Stayed at NIKO for a long weekend in mid October - we had the BEST weather (sunny and warm but not too hot) and really enjoyed our time there. The views are just stunning (definitely recommend sea-view rooms). Great service and attention to detail. Breakfast buffet is excellent and all hotel staff from reception to bar/restaurant are incredibly nice and helpful. Thanks in particular to Manos, the night receptionist for being so helpful and welcoming when I arrived so early in the morning!"