Standard Quadruple Room , Side Haram View
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Reviews of Al Safwah Royale Orchid

5 out of 5
Al Safwah Royale Orchid
Ajyad St. Al Safwah Towers, Facing King Abdul Aziz Gate, Makkah

Reviews

7.0

Good

Rating 10 - Excellent. 42 out of 158 reviews" "
Rating 8 - Good. 47 out of 158 reviews" "
Rating 6 - Okay. 28 out of 158 reviews" "
Rating 4 - Poor. 21 out of 158 reviews" "
Rating 2 - Terrible. 20 out of 158 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Niamat, Birmingham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stary it’s bro near the masjid
Stayed 4 nights in Apr 2024

10/10 Excellent

amer

Liked: Cleanliness, staff & service
good
Stayed 3 nights in Apr 2024

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Feb 2024

10/10 Excellent

faiza

Stayed 2 nights in Feb 2024

8/10 Good

Ismail

Stayed 3 nights in Jan 2024

4/10 Poor

anas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Naveed

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was great experience of Holy Kaaba 🕋 and location of hotel was only few steps away from
Stayed 3 nights in Jan 2024

2/10 Terrible

Qasim

Stayed 6 nights in Jan 2024

10/10 Excellent

Ansar Basha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Haram. Nice facilities and friendly staff.
Stayed 3 nights in Dec 2023

2/10 Terrible

Abdulrahman

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not 5 stars and not even 2 stars 👎
Stayed 2 nights in Dec 2023

2/10 Terrible

Mohamed

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel location is perfect from al-haram mosque however my quadrable room on the 10th floor was horrible. First it was actually a double standard room with 2 extra beds. The facilities in the room was too limited with no view window. The bell man was far away from the hotel entrance downstairs which made me stolen by 2 bangals who told me that they belong to the hotel. The food at the restaurants was the most awful thing anyone can ever experience. Starting from the horrible taste and ending by the lack of any variety. I guess this will be my first and last experience at this place.
Stayed 2 nights in Dec 2023

6/10 Okay

Mohamed

Travelled with partner
Disliked: Property conditions & facilities
The only advantage you get is the proximity to Haram. The furniture is old, not enough towels in the toilet, no iron in the rooms, and room service is not responsive and super slow. You hear a lot of noise from nearby rooms and corridors
Stayed 5 nights in Dec 2023

8/10 Good

Abdulla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Siti

Travelled with family
Disliked: Staff & service
Room
Old, need renovation
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

Ridwaan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel not maintained, service is bad
Stayed 1 night in Nov 2023

10/10 Excellent

Ahmed

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing as always, excellent location overlooking the Holy Mosque, and very convenient for shopping too.
Stayed 1 night in Nov 2023

6/10 Okay

Muhammad

Travelled with family
Disliked: Amenities
The best possible location these days
Stayed 3 nights in Nov 2023

4/10 Poor

Muhammad

Disliked: Cleanliness, staff & service
Stayed 6 nights in Oct 2023

8/10 Good

Hazem

Travelled with family
Liked: Cleanliness, staff & service
location
Stayed 2 nights in Oct 2023

10/10 Excellent

abdulrahman

Stayed 3 nights in Oct 2023

2/10 Terrible

Abdullah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Away.
Useless room service with old rooms. Bed mattress was very hard and no one helps you. Avoid staying here. Road is always blocked infront of the hotel, you can’t get taxi and you have to drag your luggage all the until the road reopens.
Stayed 3 nights in Oct 2023

4/10 Poor

Amira

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

OMAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Tasneem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Allhumdulillah very close to everything
Stayed 4 nights in Sep 2023

4/10 Poor

Muhammad Naseer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property seems not maintained properly. The amenities were not in good shape. Sliding glass door for the bath place was broken and missing. A/C was not functioning properly. And there is no internet. It never works. Just an average space. On top of all not much of greeting attitude at the reception. I can literally count the number of words exchanged at the time of check-in and check-out.
Stayed 2 nights in Sep 2023

2/10 Terrible

Wael

Stayed 3 nights in Sep 2023

8/10 Good

Mohammad

Liked: Cleanliness, property conditions & facilities, room comfort
Location!
It has the best location for the price. However, the internet doesn't work. You will have to come down to the lobby. The cleaning service was OK but had to ask for fresh towels. The plus point was the location!
Stayed 5 nights in Aug 2023

6/10 Okay

Ali

Stayed 2 nights in Aug 2023

10/10 Excellent

Abdisalam

Stayed 2 nights in Aug 2023

10/10 Excellent

Syed Ehtesham

Stayed 1 night in Sep 2023

8/10 Good

Fowzia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Aug 2023

2/10 Terrible

sheerin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

sheerin

Disliked: Cleanliness, staff & service, property conditions & facilities
The outside view is excellent regarding the mosque and the area around the mosque. But, unfortunately, the staff, manager and reception are very rude and aggressive. Though I paid a lot for this property, the manager still did not provide me with the amenities I sought. 80 percent of my amenities got missed with this property by the manager and staff with so much expensive price and the quality of stay that I received from them did not meet my expectation. Therefore, the standard of the hotel is very poor except for the city view which is also available in a few rooms (the manager charges extra for the city view even when booked online with Expedia). Besides, the hotel cost is too expensive in my opinion with limited amenities and no breakfast which seems to be unreasonable and not considerable at all on my end. And, of course, as mentioned above the management is very rude and does not provide the amenities which meet the guest satisfaction and that had happened to me in this case. Thanks for taking my feedback. Regards,
Stayed 1 night in Jun 2023

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

zain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

6/10 Okay

Abdelrahman

Stayed 2 nights in Apr 2023

10/10 Excellent

Yavar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is best, very near to Masjid e Haram, very closest hotel, very clean, polite staff, high speed WI-FI, many lifts, no more waiting for lift
Stayed 2 nights in Apr 2023

10/10 Excellent

Hassan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel
Stayed 4 nights in Apr 2023

8/10 Good

Mohammed

Stayed 1 night in Apr 2023

10/10 Excellent

khairi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Abdullahi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you. The property was convenient
Stayed 3 nights in Apr 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was run down. Tiles on the floor were old and worn out. The room smelled like cigarettes.
Stayed 2 nights in Mar 2023

10/10 Excellent

FNU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Mohamed

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Mar 2023

8/10 Good

Sultan

Stayed 2 nights in Mar 2023

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

4/10 Poor

Mo

Travelled with family
Liked: Staff & service
Disliked: Amenities
Food quality was very poor. Don’t recommend dinner or breakfast at the hotel.

6/10 Okay

Ambreen

Disliked: Cleanliness
The bed mattress are horrible extremely hard . Cleanliness is not Upto standard of a hotel. The location is extremely good next to clock tower and few min to Macca was the only best thing.
Stayed 1 night in Dec 2022

10/10 Excellent

Ridha, Madison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great stay at this hotel. Great location, price, and services. Close to the holy Haram and everything else. *****
Stayed 1 night in Jul 2022