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Al Safwah Orchid

5.0 star property
Luxury hotel connected to a shopping centre in Makkah with 2 restaurants

Choose dates to view prices

Al Safwah Royale Orchid, near the Great Mosque of Makkah, offers a convenient base for spiritual journeys. Guests enjoy international cuisine at two restaurants, a library, and a hair salon. Free in-room WiFi and attentive concierge services ensure a comfortable stay.

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping
The current price is NZ$406
includes taxes & fees
17 Nov - 18 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Dishwasher
LCD TV
Separate bedroom
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Side Haram View

Standard Triple Room, Side Haram View

Standard Triple Room, Side Haram View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Dishwasher
LCD TV
Separate bedroom
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Dishwasher
LCD TV
Separate bedroom
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Dishwasher
LCD TV
Separate bedroom
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Quadruple Room , Side Haram View

Standard Quadruple Room , Side Haram View

Standard Quadruple Room , Side Haram View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Dishwasher
LCD TV
Separate bedroom
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room, Side Haram View

Standard Double Room, Side Haram View

Standard Double Room, Side Haram View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Dishwasher
LCD TV
Separate bedroom
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the area

Map
Ajyad St. Al Safwah Towers, Facing King Abdul Aziz Gate, Makkah, 24231

What's nearby

  • Great Mosque of Makkah - 2 min walk - 0.2 km
  • Kaaba - 5 min walk - 0.5 km
  • The Clock Towers - 5 min walk - 0.5 km
  • Well of Zamzam - 5 min walk - 0.5 km
  • King Fahad Gate - 6 min walk - 0.6 km

Getting around

  • Makkah Station - 15 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 73 min drive

Restaurants

  • ‪ستاربكس - ‬3 min walk
  • ‪Dunkin' Donuts - ‬3 min walk
  • ‪Dar Basma - ‬3 min walk
  • ‪Raffles Makkah Restaurant | مطعم قصر مكة رافلز - ‬3 min walk
  • ‪رسلانية - ‬3 min walk

About this property

Al Safwah Orchid

Luxury hotel near Great Mosque of Makkah
Located close to The Clock Towers and Kaaba, Al Safwah Orchid provides a coffee shop/cafe, a hair salon and a library. Enjoy international cuisine and more at the two on-site restaurants. In addition to dry cleaning/laundry services and a business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
  • Free newspapers, concierge services and coffee/tea in reception
  • Smoke-free property, a reception hall and luggage storage
Room features
All 471 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • 32-inch LCD TVs with cable channels
  • Fridges, dishwashers and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (SAR 552 per day)

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: SAR 75 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Morjan
  • Marwa

Things to do

  • Library

Family friendly

  • Free babysitting
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 22 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dishwasher
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately SAR 75 per person
  • Self-parking fee: SAR 552 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007435

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Safwah
Al Safwah Orchid
Al Safwah Royale
Al Safwah Royale Orchid
Al Safwah Royale Orchid Hotel
Al Safwah Royale Orchid Hotel Mecca
Al Safwah Royale Orchid Mecca
Safwah
Safwah Royale Orchid
Al Safwah Royale Orchid Makkah/Mecca
Al Safwah Orchid Hotel
Al Safwah Orchid Makkah
Al Safwah Royale Orchid
Al Safwah Orchid Hotel Makkah

Frequently asked questions

Is Al Safwah Orchid pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Al Safwah Orchid?

As of 5 Nov 2025, prices found for a 1-night stay for 2 adults at Al Safwah Orchid on 17 Nov 2025 start from NZ$405.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Al Safwah Orchid?

Self-parking is available for SAR 552 per day.

What time is check-in at Al Safwah Orchid?

Check-in start time: 4:00 PM; check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Al Safwah Orchid?

Checkout is at 12:30 PM.

Where is Al Safwah Orchid located?

Located in Makkah City Center, this luxury hotel is within a 5-minute walk of Great Mosque of Makkah and The Clock Towers. Kaaba is 0.3 mi (0.5 km) away.

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Al Safwah Orchid Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 82 out of 242 reviews
Rating 8 - Good. 60 out of 242 reviews
Rating 6 - Okay. 48 out of 242 reviews
Rating 4 - Poor. 25 out of 242 reviews
Rating 2 - Terrible. 27 out of 242 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

fatama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at Al Safwah was amazing right outside the haram lots of food places and shops for shopping. Overall great stay would come again. Breakfast was also really good.
Stayed 6 nights in Oct 2025

10/10 Excellent

Fathima Nuzha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient clean rooms
Stayed 2 nights in Oct 2025

10/10 Excellent

Abdel-Salam

Liked: Cleanliness, staff & service, property conditions & facilities
The place is very good and the staff are very nice.
Stayed 3 nights in Jan 2025

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel
Stayed 4 nights in Apr 2023

10/10 Excellent

Sadat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found what i expected
Stayed 4 nights in Jul 2025

10/10 Excellent

Ismail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location and easy access.
Stayed 4 nights in Jul 2024

8/10 Good

Yasser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. First row in front of haram
Stayed 1 night in Oct 2024

10/10 Excellent

Ansar Basha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Haram. Nice facilities and friendly staff.
Stayed 3 nights in Dec 2023

6/10 Okay

Sarvar

Disliked: Cleanliness, staff & service, amenities
👎👎👎
Stayed 2 nights in Jan 2025

8/10 Good

Mohammad

Liked: Cleanliness, property conditions & facilities, room comfort

Location!

It has the best location for the price. However, the internet doesn't work. You will have to come down to the lobby. The cleaning service was OK but had to ask for fresh towels. The plus point was the location!
Stayed 5 nights in Aug 2023

2/10 Terrible

Khaled

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel entrance is very difficult

There is noise between the rooms, the furniture is very old, the bed mattress is uncomfortable, the blanket is old, and the hotel entrance is very difficult from the market.
Stayed 1 night in Mar 2024

2/10 Terrible

Ridwaan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel not maintained, service is bad
Stayed 1 night in Nov 2023

6/10 Okay

Ambreen

Disliked: Cleanliness
The bed mattress are horrible extremely hard . Cleanliness is not Upto standard of a hotel. The location is extremely good next to clock tower and few min to Macca was the only best thing.
Stayed 1 night in Dec 2022

6/10 Okay

Shanara

Good point was location and big beds. Had to change rooms due to leak. The new room given had ne shower door and flush was not working properly so had to change room again. Room service was very late and breakfast was very disappointing. I believe it was the leftover from previous nights dinner
Stayed 7 nights in Aug 2024

6/10 Okay

Mohamed

Disliked: Property conditions & facilities
The only advantage you get is the proximity to Haram. The furniture is old, not enough towels in the toilet, no iron in the rooms, and room service is not responsive and super slow. You hear a lot of noise from nearby rooms and corridors
Stayed 5 nights in Dec 2023

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
room without window and staff not at all attentive
Stayed 5 nights in Dec 2023

4/10 Poor

Muhammad Naseer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property seems not maintained properly. The amenities were not in good shape. Sliding glass door for the bath place was broken and missing. A/C was not functioning properly. And there is no internet. It never works. Just an average space. On top of all not much of greeting attitude at the reception. I can literally count the number of words exchanged at the time of check-in and check-out.
Stayed 2 nights in Sep 2023

10/10 Excellent

Choman

غريت
Stayed 6 nights in Oct 2025

6/10 Okay

Asad

Disliked: Property conditions & facilities
The staff wasn't very comfortable with the English language. I called room service, requesting for my food to be warmed up. Instead, they brought me a new plate of food (and charged me for it) and told me that they don't have the facility to warm up patrons' food. Clean room but worn-out carpet. Overall good but the communication with the chef making omelette was the issue, he was in a hurry and even after asking to cook the omelette properly he gave us half cooked omelette.
Stayed 4 nights in Oct 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
May God the Sustainer accept from all the Pilgtims, pray to be back soon
Stayed 1 night in Sep 2025

6/10 Okay

babar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room is nice location is nice stuff s nice
Stayed 3 nights in Sep 2025

10/10 Excellent

MOHANAD

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and good breakfast, very close to Haram.
Stayed 3 nights in Aug 2025

2/10 Terrible

Nasrullah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good thing is location, very close to the Haram. Big time discrimination, they give us a room like grave, with dirty amenities, ripped blankets ,rude behavior. After fighting till next day without sleep, they chane the room , and that was while new world ,nice window, clean amenities better quality blankets and well behaved house keeping staff.
Stayed 7 nights in Jul 2025

6/10 Okay

shabnam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is listed as a 5-star property on sites.they're trying to avoid reviews on those platform to keep it a 5 star. I initially booked through one of that platform but the hotel contacted me shortly after asking me to cancel and rebook through here.later discovered others had reported similar experiences as they avoiding reviews on those platform. The main advantage of this hotel is its location. If staying near the Haram is your priority, it’s a decent option. The Safa Tower connects to the Clock Tower, and while you’ll need to change two elevators and use an escalator, the walk to the Haram is still fairly convenient. In fact, having stayed at the Fairmont before, I’d say this hotel might be slightly closer to the Haram entrance. That said, service and accessibility were disappointing. You have to walk through a market and take escator to reach the entrance with no clear signage or staff to guide you.Taxis aren’t allowed to stop directly outside, so getting one can be a hassle often requiring a long wait for drivers to come from upper parking. Check-in was also poor. The staff handed me the key without explaining anything or where my room,hotel facilities, or breakfast is,which was included in my booking. I had to ask for basic directions myself. For a hotel claiming to be 5-star, the service fell far short. Overall, I’d rate this hotel as a 2 to 3-star property at best. It’s only worth considering
black stuff around sink and even some parts of shower
super nasty. in picture it looks cleaner lol
Stayed 3 nights in Jul 2025

10/10 Excellent

Asim

Liked: Cleanliness, amenities
Excellent service
Stayed 5 nights in Jul 2025