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Sy book utk 3 kamar dan ketiganya kebersihanx sgt kurang.handuk mnrt sy sdh tdk layak d gunakan krna sdh butek dan byk noda. Kamar bau apek.begitu kMi masuk sprei dn bedcober sprtix sdh d gunakan, banyak noda.kamar mandi di salh satu kamar yg kami pesan sgt bau dan tdk bisa ipang baunya.sy request ke reception utk bersihkan kamar tp kamar kami smpe malam tidak d bersihkan dan sy sdh komplain. Sy rasa kamar yg kami tempati trlalu dipaksakan krna hotel mgkn penuh saat kami cek in. Maknan jg tdk enak, dan sering kehabisan dan lambat di refill. Saya mau komplain ke manager tapi karyawanx bilang mereka yg akan menyampaikan
we booked 3 rooms - we had a great stay. rooms were clean, staff were accommodating and friendly. breakfast was basic. great for the value - we had no complaint. recommended!
Verified traveller
Stayed 2 nights in Dec 2020
Response from Fay Farha on 30 Mar 2021
Anonymous yang terhormat ,
Kami sangat berterima kasih atas komentar anda mengenai kunjungan anda di Hotel Ibis Makassar City Center. sangat menyenangkan bagi kami untuk menerima umpan balik/ tanggapan positif
Kami akan memberitahu komentar anda kepada tim kami. kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami
Sekali lagi terima kasih karena anda telaj memberitahukan pengalaman anda, dan kami harap kunjungan anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya
The hotel was conveniently located, 2 minutes walk from Losari beach. Service was professional and friendly, and the hotel and rooms were well-appointed. Only things missing were a gym and swimming pool. The breakfast buffet had a wide range of food, and was excellent.
Carl
Stayed 1 night in Nov 2018
10/10 Excellent
doreen
15 Sept 2018
Oasis on the beach.
Good area close to the beach. Clean room very comfortable, very helpful staff.restaurant served good food.
doreen
Stayed 1 night in Sep 2018
8/10 Good
Sugi, Taiwan
11 Jun 2018
Liked: Cleanliness, staff & service, room comfort
As good As we expected from ibis group
Will come back again although smelt someone smoked in the toilet from the other room and went to our shower room. Water to clean after toilet was also smell bad, and will affect you if you use water to clean after. But if you use tissue . No problem!
Nice stay
Bathroom is a bit worn out
Service is good
Verified traveller
6/10 Okay
Verified traveller
6 Sept 2015
Liked: Cleanliness
Disliked: Staff & service
Small but comfy
nice stay, nice small comfort room and clean but the size of toilet is extremely small. breakfast always delicious. room service take too long for this small size hotel. outside area is good for tourist. Affordable nice stay for business and sleep only. worth the price
its a typical new Ibis hotel, it's functional and totally fine, it's not homely, it's not quaint but it's more than adequate and good value for money with polite and efficient staff
Hotel confortable y céntrico, buena relación calidad-precio
ESTHER
Stayed 2 nights in Jan 2020
Response from Ibis Makassar on 28 Feb 2020
Warm greetings from ibis Makassar City Center ...
Thank you for the rating that you gave us. We are very happy to know that you are satisfied with ibis Makassar City Center. For that reason, we will further enhance our services and facilities to get even more satisfaction from you. We hope you will come back soon. Thanks.
Kind regards,
Mumtihana Arfah
Guest Experience