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"The staff was friendly, and the breakfast was decent. However, the main reason I booked this place was for the gym. Unfortunately, the gym is not on-site it’s a third-party facility and it was closed during my entire stay. This was not clearly disclosed when booking. If I had known, I would not have chosen this property, as these amenities are important to my health routine."

"New hotel in Piacenza has excellent staff and clean/well appointed rooms. I few things that I noticed that have room for improvement. To enter the hotel requires a flight of stairs - which is cumbersome with luggage. I'm certain that a smoother entry could have been included in the major renovation that they completed to turn a civil building into a hotel. Also, the breakfast while welcome is poorly staffed. One person to check people in, clean up, stock food, and generally keep things in order. When I arrived multiple items were absent from the buffet and the poor girl running it seemed as if she was on the verge of tears. There needs to be another person to clear tables and deliver food. Lastly, and I guess I am an outlier here - but I find it dangerous to have the name of the hotel, the room number, and the code on a slip of paper. If the paper is misplace, or even just viewed by another person, they have full access to your room. I took a photo and destroyed the paper but it feels like a very peculiar way to keep guests safe. I would still recommend the property. It's easy to find, has free parking and the staff was lovely. "

"I felt very comfortable and warm as home. I really love this western traditional style. My room is very clean with fresh smell all the time. Breakfast is so delicious and various choices. All staff are so friendly and kind with always nice assistance being provided. I strongly recommend as your top choice for either business trip or family trip."

"Excellent hotel! The breakfast is great and offers a good variety of options. Perfect choice for business guests – comfortable, well-organized, and very convenient. Highly recommended!"

"I specifically booked this hotel because of the 'included free transfers to Linate Milano airport'. Then found that they only operate beween 9-5pm. So ended up having to get a taxi costing 50 Euros - not ideal!"

"Ho incontrato la signora Francesca alla reception ed è stata veramente un’esperienza fantastica come gentilezza ed umiltà."

"The staff were all 15/10. I spent 8 nights there with a collegue for work. Each shift was attentive, kind, and professional. They all are doing wonderful jobs. No complaints on the rooms or the bathrooms. Great overall experience and value. "

"One of The rooms had a lot of mold spots in the shower ceiling and some other in the room hallway. The other room was missing part of the ceiling. The room card worked only the first time entry, for the other time we entered the room, the front desk gentleman had to walk to the room and open it with a key because he tried two times to configure the card again and did not work. The location was convenient from the highway, the breakfast was good, the bed and pillows were good, but unfortunately the experience was terrible because the mold was a health concern and it was a big area, not some spots. Also if you are remodeling the hotel you should provide the guest a complete room and work on others, we should not stayed in a room without ceiling, without shower doors. "

"Friendly staff. Suite was big and nice and clean. Well located in Crema with train station and city centre within 10 minute walk. Continental breakfast selection which was tasty. Bicycle paths everywhere in Crema including straight from the hotel. Bed was large, comforable with a selection of pillows and cushions. Lots of cupboard space for clothing. Really liked my stay here. Recommended A++"