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"Alessandro was very welcoming as soon as we walked in. This has been the best hotel experience we've had thus far and we are world travelers. We arrived late and tired, we had dinner at the hotel and were very happy with the food and as well as the service. We stayed in the junior suite - its not abundantly clear on Expedia, but its a king bed and a pull out double bed. It was perfect for our family. "

"Clean room, good breakfast and professional personnel."

"Un'ottima posizione, a pochi minuti a piedi da Palazzo dei Diamanti e non lontano dal Castello Estense di Ferrara. Splendidamente decorata con vera arte, è molto tranquilla e la nostra camera ("il Warhol") dispone di una cabina armadio/spogliatoio. Altamente raccomandato! 👏👏👏👏👏 A great location, only a few minutes walk to Palazzo dei Diamanti, and not tharlt far from Castello Estense di Ferrara . Beautifully decorated with real art, it's very quiet and our room ("the Warhol") has a walk-in closet/dressing room. Highly recommended! 👏👏👏👏👏 "

"La habitacion muy limpia, cambios de tohallas diario, empleados muy amables."

"Great place"

"Convenient, safe, clean, comfy room, tasty breakfast items, friendly helpful staff."

"Rooms are beautiful and comfortable."

"I am a usual customer, but this time there was no heating at the hotel on the first night and the room temperature was 18C. To me that is unacceptable. I have requested additional electric heater, but it was not available. It was a rough night and for a 4 star hotel it is unacceptable to have such conditions."

"Looked like a prison cell. Cement floor, stark."