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"The manager and staff were super nice which is really what made our stay. They went over and beyond to make us comfortable. The facilities are average but some of it does need an update as the A/C units are really loud and the curtains aren't in great condition. Also the Wi-Fi didn't work in the rooms and so to use Wi-Fi you need to go to the common area which in the evenings gets a TON of mosquitoes so that wasn't idea. But the pool was nice and landscaping was well-maintained. "

"The staff was helpful in organising a safari and in general with the hotel. The pool looks and feels great for a dip to cool down. "

"Lovely hotel, pleasant staff, and very convenient location for safari. "

"Beautiful hotel, grounds, rooms & pool. Staff were really good, friendly & nice. Fantastic Safari with Asela."

"Chaarya is a wonderful resort. The pool was awesome, the rooms superb, and the evening buffet was one of the best buffets I have ever experienced for less than $15usd. Great spot for visiting Yala."

"First of all,the staff were so welcoming and so attentive,the hotel itself is beautiful and very modern/simplistic,which is a style we liked very much. They organised the safari at Yala for us which was brilliant - only wish we had stayed longer - our favourite hotel in Sri Lanka"

"Toilet Malfunctions – The toilets in the room were not functioning properly. They were not flushing or refilling, causing significant inconvenience. No Room Change Offered – Despite reporting the issue, the hotel did not offer an alternative room or any assistance to resolve the matter. Language Barrier – None of the staff members were able to communicate in English, making it very difficult to get help or explanations. No Buffet Service – The hotel failed to open the buffet as expected, with no...

"had a short stay at kithala and we were given a very warm welcome by the front office team .. they make you feel at home and invited us to light the Oil Lamp which is a symbol of respect ..it was very special ..wish we had stayed for few more days !! "

"The room was ok, with good views of the lake, but found lots of creepy crawlies and insects in our room one inside bed, and one inside of a folded towel, the food was not that brill, we ordered prawn curry but they gave us shrimps, with watery gravy, probably ok for the locals. "

"Staff was friendly and helpful, we stayed very briefly and the room met our needs. "

"We loved staying here. The rooms were large, clean, and very comfortable. The owner organized the safari for us and had prepared a to-go breakfast for us as well. We would come back here and stay for sure! "

"Had trouble at first with staff saying booking didnt go through so had to contact hotels via X to sort out. The one staff was a great guy, so freindly and helpful, i was in the area to visit national park and he arranged this for me. Only problem with hotel is internet did not work, and no phone reception in that area either. "