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NH Collection Palacio de Tepa

5.0 star property
Luxury hotel with 24-hour fitness centre and spa services

Choose dates to view prices

NH Collection Palacio de Tepa sits in central Madrid, offering a sophisticated library and rejuvenating massage services. Travelers savor authentic Mediterranean dishes at Entre Letras restaurant, maintain routines in the 24-hour gym, or relax with evening drinks at the bar.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Pet-friendly
The current price is NZ$446
includes taxes & fees
23 Nov - 24 Nov

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Sofa bed - double
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Single Room, 1 Double Bed

Deluxe Single Room, 1 Double Bed

Deluxe Single Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Sofa bed - double
Premium bedding
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room (View)

Deluxe Room (View)

Deluxe Room (View)

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Sofa bed
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite (View)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (View)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Sofa bed
Separate bedroom
Premium bedding
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Bed OR 1 Queen Bed and 1 Large Twin Bed

View all photos for Junior Suite (Extra Bed 3 Ad with View)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Extra Bed 3 Ad with View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Sofa bed
Separate bedroom
Premium bedding
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed OR 1 Queen Bed and 1 Large Twin Bed

View all photos for Family Room

1 bedroom, premium bedding, minibar, in-room safe

Family Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Sofa bed - double
Premium bedding
  • 45 sq m
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Bed OR 2 Twin Beds and 1 Large Twin Bed

View all photos for Family Room (2 Adults + 1 Child)

1 bedroom, premium bedding, minibar, in-room safe

Family Room (2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Sofa bed - double
Premium bedding
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed, 1 King Bed and 1 Large Twin Bed OR 2 Twin Beds and 1 Large Twin Bed

View all photos for Family Room (3 Adults)

1 bedroom, premium bedding, minibar, in-room safe

Family Room (3 Adults)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Sofa bed - double
Premium bedding
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed OR 2 Twin Beds and 1 Large Twin Bed

View all photos for Junior Suite (Extra Bed 2A + 1Ch with View)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Extra Bed 2A + 1Ch with View)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Sofa bed
Separate bedroom
Premium bedding
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Sofa Bed

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About the area

Map
Calle de San Sebastián 2, Madrid, Madrid, 28012

What's nearby

  • Puerta del Sol - 3 min walk - 0.3 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Gran Via - 8 min walk - 0.7 km
  • Prado Museum - 9 min walk - 0.8 km
  • Royal Palace of Madrid - 13 min walk - 1.1 km

Getting around

  • Anton Martin Station - 3 min walk
  • Madrid (XOC-Atocha Train Station) - 16 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 23 min drive

Restaurants

  • ‪Ginger - ‬2 min walk
  • ‪La Rollerie - ‬2 min walk
  • ‪Castizo de Plaza del Ángel - ‬1 min walk
  • ‪Sky Bar - ‬2 min walk
  • ‪Zuppa - ‬1 min walk

About this property

NH Collection Palacio de Tepa

Luxury hotel near Puerta del Sol
A short walk from Plaza Mayor and Gran Via, NH Collection Palacio de Tepa provides a library, dry cleaning/laundry services and car hire on-site. Treat yourself to a massage or other spa services. The on-site Mediterranean cuisine restaurant, Entre Letras, offers lunch and dinner. Free WiFi in public areas is available to all guests, along with a bar and a 24-hour gym.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and a lift
  • A TV in reception, a front desk safe and multilingual staff
  • Luggage storage, concierge services and smoke-free property
  • Guest reviews speak highly of the helpful staff and location
Room features
All 83 rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-compatible safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and baths
  • 49-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, eco-friendly cleaning products and coffee/tea makers

Awards and affiliations

The property is a member of Historic Hotels of the World.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 40 per day)
  • Valet parking on site (EUR 40 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 24 for adults and EUR 35 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Entre Letras

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • In-room sofa bed
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 646 square feet of conference space
  • Business centre

Spa

  • Couples treatment rooms
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately EUR 24 for adults and from EUR 35 for children
  • Valet parking fee: EUR 40 per day
  • Nearby parking fee: EUR 40 per day (656 ft away)
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property

Property is also known as

Nh Palacio
Nh Palacio Tepa
Nh Palacio Tepa Hotel
Nh Palacio Tepa Hotel Madrid
Nh Palacio Tepa Madrid
NH Collection Palacio Tepa Hotel Madrid
NH Collection Palacio Tepa Hotel
NH Collection Palacio Tepa Madrid
NH Collection Palacio Tepa
Nh Palacio De Tepa Hotel Madrid
NH Collection Palacio de Tepa Hotel
NH Collection Palacio de Tepa Madrid
NH Collection Palacio de Tepa Hotel Madrid

Frequently asked questions

Is NH Collection Palacio de Tepa pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of EUR 35 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at NH Collection Palacio de Tepa?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at NH Collection Palacio de Tepa on 23 Nov 2025 start from NZ$446.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at NH Collection Palacio de Tepa?

Valet parking is available for EUR 40 per day.

What time is check-in at NH Collection Palacio de Tepa?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at NH Collection Palacio de Tepa?

Checkout is at noon.

Where is NH Collection Palacio de Tepa located?

Located in Madrid Centro, this luxury hotel is within a 5-minute walk of Plaza de Santa Ana and Puerta del Sol. Plaza Mayor and Gran Via are also within 10 minutes. Anton Martin Station is only a 3-minute walk and Sol Station is 6 minutes.

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NH Collection Palacio de Tepa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 689 out of 1004 reviews
Rating 8 - Good. 231 out of 1004 reviews
Rating 6 - Okay. 58 out of 1004 reviews
Rating 4 - Poor. 16 out of 1004 reviews
Rating 2 - Terrible. 10 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

steglio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Great breakfast.
Stayed 3 nights in Sep 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Sheila Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean , nice selection to choose in their breakfast buffet .
As soon as we arrive, Staff welcome us with warm smile and glass cava
Nice view from our suit
Complimentary bottle of wine in the room
Room is nice and clean
Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very walkable to restaurants, shopping, live music and attractions. We enjoyed the clean room with a very comfortable bed and nice pillow options. The breakfast buffet had a good selection. And the staff was very friendly and helpful. We would definitely stay here again.
Stayed 5 nights in Sep 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i had a wonderful stay,THX!
Stayed 3 nights in Jun 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was nice, clean, beautifully decorated. breakfast was excellent!! everybody in reception very friendly and helpful
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience, clean room and comfortable
Stayed 2 nights in Jul 2025

10/10 Excellent

Yamilka Rodriguez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 6 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent option to stay in Madrid. Great location, comfortable rooms and delicious breakfast. Everything you need!
Stayed 4 nights in Feb 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities
Great hotel, great location and friendly staff
Stayed 2 nights in Feb 2024

8/10 Good

Shahrooz

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff.
Stayed 6 nights in Nov 2022

10/10 Excellent

María Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Apr 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a very central area in historic district area. Staff is attentive to guests requests and morning breakfast was delicious.
Stayed 1 night in Apr 2024

10/10 Excellent

Andrea

Liked: Staff & service, amenities, property conditions & facilities
Great location!!
Stayed 1 night in Jul 2022

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed for a night but the room was great, hotel staff even gave us a free upgrade! The location was amazing, easy to get around, and I would definitely stay there again.
Stayed 1 night in Aug 2024

8/10 Good

Kalyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated , good value for money … decent rooms , friendly staff
Stayed 3 nights in Mar 2023

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and amazing service
Stayed 10 nights in Jul 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and wonderful staff. Conveniently located located at the heart of Madrid, but yet quiet. Walkable to all major sites.
Stayed 3 nights in Jul 2024

10/10 Excellent

banafsheh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very helpful staff. Grateful for the free room upgrade.
Stayed 2 nights in Dec 2024

10/10 Excellent

G T

Liked: Staff & service, property conditions & facilities
The staffs are very friendly and kind to the guests.
Stayed 1 night in Jun 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to visit walkable Madrid. Wonderful breakfast buffet and beautiful rooms. Staff was very nice and guided us for the spa/pool across the plaza. Great neighborhood.
Stayed 7 nights in Jan 2024

8/10 Good

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel if you want to stay in the Playa Mayor area. Would definitely return at the right price point (no more than $250 per night)
Stayed 2 nights in Sep 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in Madrid! The staff were wonderful and very helpful. The location is the best!
Stayed 2 nights in Jul 2022

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities
Excellent location would consider coming back just for that fact. Bathrooms could use a bit of an upgrade given the hotel tier.

10/10 Excellent

WENHSIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be more perfect if the breakfast is more diverse
Stayed 1 night in Jan 2023