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Hotel Palacio Del Retiro, Autograph Collection

5.0 star property
Luxury hotel with full-service spa and 24-hour fitness centre

Photo gallery for Hotel Palacio Del Retiro, Autograph Collection

Property amenity
Property amenity
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
View from property
Serves breakfast, lunch and dinner

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym
  • Free WiFi
  • 24/7 front desk
The current price is NZ$556
includes taxes & fees
1 Aug - 2 Aug

Room options

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Rainfall showerhead
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Rainfall showerhead
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Calle de Alfonso XII, 14, Madrid, Madrid, 28014

What's nearby

  • Prado Museum - 6 min walk - 0.6 km
  • Gran Via - 8 min walk - 0.7 km
  • Puerta del Sol - 14 min walk - 1.2 km
  • El Retiro Park - 18 min walk - 1.5 km
  • Plaza Mayor - 4 min drive - 2.5 km

Getting around

  • Retiro Station - 6 min walk
  • Madrid Recoletos Station - 9 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 16 min drive

Restaurants

  • ‪Cappuccino Madrid - ‬4 min walk
  • ‪Aarde - ‬3 min walk
  • ‪Patio de Leones - ‬4 min walk
  • ‪Ramses Natsuki - ‬4 min walk
  • ‪James Joyce Irish Pub - ‬5 min walk

About this property

Hotel Palacio Del Retiro, Autograph Collection

Luxury boutique hotel near Prado Museum
Located close to El Retiro Park and Gran Via, Hotel Palacio Del Retiro, Autograph Collection provides dry cleaning/laundry services, a bar and a 24-hour gym. Treat yourself to a massage at the on-site spa. The on-site international cuisine restaurant, The Suite Bar, offers breakfast, lunch, dinner and light fare. Free in-room WiFi and a business centre are available to all guests.
Additional perks include:
  • Buffet breakfast (surcharge), a bike on-site and babysitting (surcharge)
  • A porter/bellboy, luggage storage and wedding services
  • Smoke-free property, a 24-hour front desk and meeting rooms
Room features
All 50 individually decorated rooms offer comforts, such as 24-hour room service and pillow menus, in addition to perks, such as air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • Plasma TVs with satellite channels
  • Recycling, coffee/tea makers and daily housekeeping

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 38.72 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 33 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Suite Bar

Things to do

  • 24-hour gym
  • Bicycles
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (452 square foot of space)
  • Meeting rooms

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Front entrance ramp
  • Handrails in stairways (85 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (93 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1908
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • IPod dock
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 100.00 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 33 per person
  • Nearby parking fee: EUR 38.72 per day
  • Rollaway bed fee: EUR 100.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

AC Palacio Autograph Collection
AC Palacio Autograph Collection Hotel
AC Palacio Autograph Collection Hotel Retiro
AC Palacio Retiro Autograph Collection
AC Palacio Retiro Autograph Collection Hotel
Ac Palacio Del Retiro, Autograph Collection Hotel Madrid
Hotel Palacio Retiro Autograph Collection
Palacio Retiro Autograph Collection
Hotel Palacio Del Retiro, Autograph Collection Hotel
Hotel Palacio Del Retiro, Autograph Collection Madrid
Hotel Palacio Del Retiro, Autograph Collection Hotel Madrid

Frequently asked questions

Is Hotel Palacio Del Retiro, Autograph Collection pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Palacio Del Retiro, Autograph Collection?

As of 6 Jul 2025, prices found for a 1-night stay for 2 adults at Hotel Palacio Del Retiro, Autograph Collection on 1 Aug 2025 start from NZ$555.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Palacio Del Retiro, Autograph Collection?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Palacio Del Retiro, Autograph Collection?

Checkout is at noon.

Where is Hotel Palacio Del Retiro, Autograph Collection located?

Located in Jerónimos, this luxury hotel is within a 5-minute walk of Calle de Alcalá and Puerta de Alcalá. Prado Museum and Gran Via are also within 15 minutes. Retiro Station is 6 minutes by foot and Banco de Espana Station is 7 minutes.

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Hotel Palacio Del Retiro, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 103 out of 164 reviews
Rating 8 - Good. 45 out of 164 reviews
Rating 6 - Okay. 10 out of 164 reviews
Rating 4 - Poor. 5 out of 164 reviews
Rating 2 - Terrible. 1 out of 164 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Great hotel, great service.
Stayed 2 nights in Feb 2025

10/10

Great location on the park. A bit of a walk from most tourist attractions but short walk to the Prado and train station which was convenient. Staff were very helpful.
Stayed 3 nights in Dec 2024

10/10

very good located attentive staff
Stayed 5 nights in Jan 2024

10/10

Super location, very friendly staff, comfortable room/bathroom
Stayed 2 nights in Nov 2022

10/10

Amazing service by the hotel employees. Truly fantastic service. Worth every penny
Stayed 2 nights in Jan 2025

8/10

Perfect on everything, there could be a better customer service between tour guides and clients.
Stayed 6 nights in Feb 2023

8/10

Beautiful property but was under construction while we were there and got woken up early to banging every morning . Tough to handle with the jet leg. Otherwise it was fantastic. Amazing staff.
Stayed 2 nights in Jul 2023

10/10

Hotel situado estrategicamente en una de las mejores zonas de Madrid !
Stayed 3 nights in Jun 2025

10/10

Stayed 1 night in Apr 2025

10/10

Stayed 1 night in Mar 2025

10/10

La atención buenísima , el hotel precioso, antiguo pero lujoso , con unas torrijas que compitieron con el resto de España que visite
Stayed 1 night in Mar 2025

10/10

Stayed 2 nights in Dec 2024

10/10

Hôtel histórico con buen servicio y ubicación
Stayed 3 nights in Nov 2024

10/10

Stayed 2 nights in Sep 2024

10/10

Increíble experiencia. Personal de recepción muy amables. El cuarto ecepcional.
Stayed 1 night in Sep 2024

4/10

Stayed 5 nights in Aug 2024

10/10

Stayed 2 nights in Jul 2024

8/10

Necesita ya un poco más de mantenimiento y mejoras
Stayed 1 night in Jul 2024

10/10

Exellent
Stayed 1 night in Mar 2024

8/10

Stayed 1 night in Oct 2023

8/10

Más espacios en áreas comunes y un poco de mantenimiento en la alfombra de la escalera, por lo que da lugar a ser un poco caro.
Stayed 3 nights in Oct 2023

8/10

Stayed 1 night in Sep 2023

10/10

Stayed 2 nights in Aug 2023

8/10

Bien ubicado. Personal amable.
Stayed 3 nights in Mar 2023

2/10

Stayed 3 nights in Nov 2022