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Reviews of hostal Los Perales

1 out of 5
hostal Los Perales
Palma 61, 1 Izq, Madrid, Madrid

Reviews

5.6
Rating 10 - Excellent. 13 out of 124 reviews" "
Rating 8 - Good. 28 out of 124 reviews" "
Rating 6 - Okay. 34 out of 124 reviews" "
Rating 4 - Poor. 18 out of 124 reviews" "
Rating 2 - Terrible. 31 out of 124 reviews" "

6.4/10

Cleanliness

6.0/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

JONATHAN, SEGOVIA

Disliked: Staff & service, property conditions & facilities
The property was not easy to enter. I had to check in online twice first time the mail had no passwords/Pin for access the doors, second mail had but was still confusing despite working for a tech company. It took 1 hour in total to enter and it left me late for my meeting that evening. The room itself had a stained chair, TV that I couldn't work, air con, and a bed almost on the floor. The mattress was terrible, very thin and I woken up with backaches. The room itself had no desk to study and window was very small at the top of the wall with bars. It really felt very 1950 prisonlike. I was glad to checkout. The only good thing was plenty of hot water and 3 towels to wash.
Stayed 1 night in Oct 2023

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never ever will I stay again!!!
The Linen is dirty seems it has not change for a week, it has (I think a saliva stain), and the bed is not comfortable the middle portion has shrunk, also the shower head has a leak so you can not expect the volume of water to flow properly in your head, WIFI SUCKS the signal is intermittently ON/OFF ON/OFF, lastly the neighborhood has a bar/drinking hub, its so NOISY till the wee hours of the morning!!!
Stayed 2 nights in Apr 2023

2/10 Terrible

Tony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
this hostal is the worth I never stayed!! Frist when we check in is nobody can contact must through the phone or whatApp to contact, we need to stay stairs without any air conditioning under the 42C!! as the description have the air condition but my room is none even the air condition outlet!!! the room is small and when stayed the 3days is the hot wave as no a
Stayed 3 nights in Jun 2022

2/10 Terrible

Patrick

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

4/10 Poor

Lovejoy

Liked: Cleanliness
The room was stuffy with no non smoking zone
Stayed 5 nights in May 2022

6/10 Okay

Lady

Travelled with group
Disliked: Amenities
Location
Stayed 3 nights in Jan 2022

2/10 Terrible

Edita

Disliked: Amenities
Stayed 2 nights in Oct 2021

2/10 Terrible

Edita

Travelled with group
Disliked: Amenities, property conditions & facilities
Nada
Stayed 2 nights in Oct 2021

8/10 Good

Bryan😎tnt

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room nice location safe place. Walking distance to everything
Stayed 3 nights in Feb 2020

2/10 Terrible

Silvia

Liked: Cleanliness
Disappointed
pretty dissapon
Stayed 5 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Aug 2019

6/10 Okay

julian

Liked: Cleanliness
Stayed 6 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2019

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, amenities
I had a private room with shower and toilet. It's not a high end place and don't expect luxury but it was great value for money. Location is great and the place seemed quiet despite it being the weekend of the Champions League final.
Stayed 2 nights in May 2019
Response from Hostal Perales on 11 Jun 2019
Dear Lawrence, Thank you very much for your comment. We are glad to know that we fullfill your expectations, and enjoyed the stay, especially our great value for money as you mention. We hope to see you again. Kind regards

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness
They don’t do cleaning of your room unless you requested, they don’t change the bed sheets or pillows, they’re dusty. If you don’t mind sleeping on a dirty bed. It’s okay but don’t expect much. Location it’s fine
Stayed 3 nights in Feb 2019

8/10 Good

JR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, next to cafes, stores and restaurants. Surprisingly quiet. Clean and safe. Nice comfy bed. I like that you’re given your own keys. No hassles. Tight quarters but you get what you pay for. No frills for the moving on traveler who just needs a place to shower, crash and get on. I recommend
Stayed 1 night in Jan 2019
Response from Hostal Los Perales on 11 Jan 2019
Dear JR, We are pleased to receive your comment, and we are glad to know you enjoyed your stay. We hope to see you again in a future. Kind regards

2/10 Terrible

laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No English and NO HOT WATER
I cannot understand how Expedia are allowed to advertise this guest house on a English website when no one at the guest house can speak a word of English. We needed to do a late check in so I called the guest house and no English not one word so I call Expedia get put through to about the fifth person on the phone who finally calls the guest house and what do you know... no English. I asked the lady on the phone to cancel the reservation and refund my money, she said no. So we risked it turned up very late and were let in... communicating with hand gestures. What makes it worse is that the bed in our room is a roll out couch bed with a plastic sheet.... I mean what the hell!? Absolutely no hot water (we tried to complain ... no English) THIS PlACE IS A DUMP

6/10 Okay

Verified traveller

Liked: Cleanliness
Only a budget hostel
It is difficult for an English speaking guy to communicate with the staff. Overall the service is alright.The window cannot be completely blinded out.

6/10 Okay

Annie, New York

Disliked: Cleanliness, property conditions & facilities
Madrid hostel experience 01/2015
The staffs there were very nice and helpful but they spoke very limited English. The hostel is located in a small, quiet street so it can be quite scary when traveling alone in the nighttime. The bed and pillows in our room were very comforty. The only thing we did not like about our room is that the shower is literally a glass box right next to the bed.

10/10 Excellent

Carlos, Puerto rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Everything was excellent, very nice location,cable free wifi hot water. Iwould go back and recommend the hostal.

10/10 Excellent

stephen, Tonbridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 Night Stay at Hostal Perales
Hostal Perales was exceptional value for money. Clean and tidy on arrival. Bed was turned down for us on our second day - this wasn't expected but appreciated. Bath was small but for 12.5 euros a night I couldn't really complain. Staff were very polite and friendly. Helpful when necessary despite the language barrier. Wifi was very useful. Overall a good experience - would book again. Great Value

2/10 Terrible

Gregorio

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lamentable
De 4 días de estadía ni un solo y repito ni un solo día se asomaron a cambiar sábanas ni limpieza ni toallas , si nombrar que por circunstancias tube que estar dos semanas en la anterior pagué casi la mitad , el servicio el mismo una vez cobrado ya te apañas tú . Ruidos de puertas que se atascan olor a " hierba buena" lo único reseñable la situación aunque jueves y viernes muchísimo ruido en la calle
Stayed 4 nights in Jan 2024

2/10 Terrible

Marta

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible
Stayed 1 night in Jan 2024

2/10 Terrible

Anna Maria

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Santa

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Diego

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Para mi gusto demasiados puntos negativos sobre el unico positivo que es la ubicacion de hostal. El check in a realizar por uno mismo via online y que hay que mirar con lupa ya que a nosotros nos volvia a salir a pagar lo que dio lugar a desconfianza. El hecho de solicitar una habitacion con baño no era con la intencion de tener la ducha literalmente en la habitacion pero seria el aspecto menos negativo. La habitacion a nuestra llegada si estaba limpia pero en toda nuestra estancia brillo por su ausencia ya que nadie paso por la habitacion ni nos han preguntado si necesitabamos algo para el aseo. En cuanto a la ubicacion...si buscas sitio tranquilo este no es tu lugar ya que por la noche hay demasiado ruido en la calle al haber varios bares de copas y las paredes del hostal son como carton por lo que escuchas entradas y salidas y habitacion contigua. Como lugar de paso para 1 o 2 noches maximo no hay problema
Stayed 3 nights in Oct 2023

6/10 Okay

Jean yvon

Stayed 1 night in Sep 2023

10/10 Excellent

Sulaiman shah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2023

8/10 Good

Velissa

Stayed 1 night in Aug 2023

2/10 Terrible

Jose Agustin

Stayed 1 night in Jun 2023

2/10 Terrible

Gianluca

Stayed 2 nights in Jun 2023

2/10 Terrible

Francesco

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Scam
Stayed 1 night in Jun 2023

2/10 Terrible

Rosa María

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Había leído tantos comentarios malos que pensé que iba a ser peor. La habitación estaba limpia y sin ruidos,y la ubicación está muy bien. Lo malo: no funcionaba la tele, el mando tenía solo una pila pero le puse dos y no funcionaba; llame por teléfono y no cogía nadie, mandé un mensaje para pedir la contraseña del wifi y comentar lo del mando y me contestaron al wifi pero nada del mando, imagino que ya lo sabían y les daba igual. Cuando contratas una habitación con tele quieres tele y si no funciona es un timo. Y tuve suerte que fue la tele porque podría haber sido cualquier otra cosa peor o más importante y es imposible contactar con ellos para solucionar cualquier problema que surja, no hay nadie y no te cogen el TF. Tienes que hacer el check-in online y te dejan las llaves en una caja a la que accedes después de pasar dos puertas con contraseña( y en la página web de Expedia ponía que te registrabas al llegar al hotel y que había recepción: mentira) . Yo no tuve problemas con las contraseñas pero había una pareja intentando entrar a la que no le funcionaban las suyas,y si no les llego a pasar yo la mía no entran, porque también llevaban un buen rato llamando y no les descolgaban el teléfono. Hay toallas pero no hay toallero, la luz de la habitación se encendía y apagaba saliendo al pasillo (cualquiera te la podía encender o apagar sin darse cuenta). En resumen, no volvería nunca, horrible
Stayed 1 night in May 2023

8/10 Good

Franklin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Omar

Stayed 1 night in Mar 2023

2/10 Terrible

Ayoub

Stayed 2 nights in Feb 2023

10/10 Excellent

María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

Laura

Business traveller
Disliked: Amenities, property conditions & facilities
Edificio muy antiguo, no hay mantas ni edredones en noviembre. No hay ni jabón en la ducha. Para acceder tuve que insistir mucho porque no me enviaron el mail de check-in y una vez enviado cometieron el error de querer hacerme volver a pagar aunque luego lo solventaron y para enviarme las claves la primera vez que lo hicieron solo me decían la clave de la habitación por lo que tuve que volver a insistir para que me dijeran la clave de la entrada. No lo recomiendo aunque te ahorres dinero porque vas a perder mucho tiempo simplemente para entrar a un sitio que ya has pagado y que es un zulo enano sin ventilación. Si solo quieres una cama para dormir es tu sitio.
Stayed 1 night in Nov 2022

2/10 Terrible

Eritza

Disliked: Staff & service, amenities
Mira no se por que pero ellos no tienen una recepción como tal, la atencion que es por WhatsApp es muy mala, tienes que pedir las cosas un dia antes, no tienen ni siquiera una pequeña nevera ni un horno, por lo menos para uno tomarse un té, pero bueno eso no es todo, el aire acondicionado, no se si es que no funciona. O ellos lo controlan de algun lado pero me quede ayi 18 dias y solo funciono el primer dia, es mi opinion sobre el lugar.
Stayed 18 nights in Sep 2022

10/10 Excellent

Raúl Daniel

Stayed 3 nights in Sep 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Bien de precio y centrico. Flojo en todo lo demás
Hostal de auto checkin complicado para viajeros esporádicos. Mantenimiento al límite de la dejadez (las almohadas necesitan un cambio) y limpieza bastante mejorable porque van a lo justo, olvidando interior de cajones y traseras de muebles. Por lo demás, suficiente para 1 o 2 noches de sólo dormir
Stayed 2 nights in Jul 2022

2/10 Terrible

Gregorio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desastroso en todos los sentidos
Después de dos horas para hacer el checking con un personal grosero y poco eficaz la habitación sin cortinas y con la persiana rota la pared del baño llena de restos de jabón la taza con salpicaduras polvo por todas partes... Nada recomendable salvo pasar de largo. 4 personas más a parte de nosotros se marcharon. El teléfono que ponen de contacto , según el letrero de la puerta es solo para emergencias, según parece que una vez cobrado entrar en la habitación no es una emergencia
Stayed 1 night in Jul 2022

2/10 Terrible

Andreas

Travelled with family
Disliked: Cleanliness, staff & service
Folgende Angaben von Expedia waren falsch: falsche Telefonnummer, keine Rezeption vorhanden
Stayed 2 nights in Mar 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peor imposible
Fue horroroso
Stayed 1 night in Jan 2022

6/10 Okay

Pablo

Liked: Cleanliness, property conditions & facilities
Hostal céntrico y super básico con baño dentro
La Información de check-in no está actualizada. Nadie me informó que era auto check-in. Al menos había un numero de movil donde me facilitaron el acceso al hostal. Ningún servicio adicional. Calefacción por AC. TV encima de un armario alto que impide parte de la visión. Sin siila ni mesa
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Sep 2021

4/10 Poor

Boris

Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021

6/10 Okay

Lucía

Stayed 1 night in Aug 2021

6/10 Okay

Gabriel

Liked: Cleanliness
Abaixo do esperado
Muito barulho da vizinhança, briga no Hostel. Pedi que verificassem a TV mais de uma vez, mas ninguém me atendeu. Cama com cabeceira solta, gerando barulho.
Stayed 13 nights in Jan 2021